Client Heartbeat is a customer feedback and satisfaction survey tool designed to help businesses gauge client satisfaction and improve customer relationships. The platform offers customizable surveys that allow businesses to collect specific feedback on their services, identify trends, and address potential issues to enhance customer retention. Features include automated survey distribution, performance benchmarking against industry standards, and insightful reporting for actionable insights. Client Heartbeat is suitable for businesses seeking to better understand their customers' needs and enhance their overall service quality.