CHRT is a comprehensive transportation management system (TMS) designed for time-critical logistics, serving shippers, couriers, and freight forwarders. The platform streamlines the entire delivery process—from order creation to final delivery—by integrating order management, real-time tracking, route optimization, and automated billing into a single, user-friendly interface.
Key Features and Functionality:
- Order Management: Quickly create and manage on-demand or scheduled orders, specifying stops, requirements, and proof of delivery (POD) settings.
- Dispatch and Routing: Assign orders to in-house drivers, external couriers, or forwarders, with automatic route optimization to enhance efficiency.
- Real-Time Tracking: Monitor live locations and estimated times of arrival (ETAs) for all shipments, ensuring transparency and timely updates.
- Customizable Alerts: Set up notifications for key milestones such as pickups, deliveries, delays, and exceptions, delivered via email, SMS, in-app messages, or webhooks.
- Proof of Delivery (POD): Capture POD through photos, digital signatures, barcode scans, or QR codes, with automatic timestamps and GPS coordinates for verification.
- Billing and Payments: Automate invoicing and manage payments with a clear overview of staged, pending, and completed transactions.
Primary Value and Solutions Provided:
CHRT addresses the complexities of time-sensitive logistics by offering a unified platform that enhances operational efficiency, improves visibility, and ensures compliance. For shippers, it provides a centralized system to track orders across various carriers, reducing the need for multiple communication channels. Couriers benefit from streamlined dispatching, real-time driver tracking, and automated invoicing, leading to faster deliveries and improved cash flow. Freight forwarders can manage multi-modal shipments seamlessly, automating dispatch and tracking across all carriers. Overall, CHRT simplifies logistics operations, reduces manual tasks, and enhances customer satisfaction by ensuring timely and transparent deliveries.