I like that TRADOGRAM is customizable to our needs, intuitive to use and set up. The customer service I have experienced to date has been outstanding. Even with users who have limited technical knowledge, the platform is fairly easy to use. The personal and genuinely invested customer service personnel provide added help, which is value you almost cannot put a price tag on. Review collected by and hosted on G2.com.
The only area I found which could be improved upon, would be a little more in the way of options when it comes to listing items in inventory, mainly pertaining to quantities and packaging which varies widely. When you aren't able to pin down exactly the best way to enter certain items, that can present some challenges, you have to adjust to fit with the options you are limited to, and this can be a bit tricky. I imagine when importing CSVs and such this could be better. Not that it isn't good, and not that many options aren't accounted for, just not all. We did not integrate or migrate this into other software we use, as it wasn't cleanly compatible, without an additional expense. Review collected by and hosted on G2.com.
Thank you for your detailed feedback. We really appreciate it.
We’re glad to hear TRADOGRAM has been intuitive and flexible for your team, and your kind words about our customer support mean a lot to us.
We also appreciate your input on inventory options and integrations. We understand how complex packaging and quantity variations can be, and improving flexibility in these areas, including CSV imports is something we’re actively working on.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
