Bexio Reviews & Product Details

Bexio is a Swiss-made, cloud-based business software tailored for small and medium-sized enterprises (SMEs), sole proprietors, and startups. It integrates essential business functions such as customer relationship management (CRM), sales, invoicing, expense tracking, accounting, payroll, and banking into a single, user-friendly platform. Designed to streamline administrative tasks, Bexio enables businesses to manage their operations efficiently, securely, and from any location. With data hosted in Switzerland and 24/7 support, Bexio has earned the trust of over 90,000 companies. Key Features: - Contact Management and CRM: Maintain and organize customer information to enhance relationships and sales processes. - Sales Process Automation: Generate quotes, manage orders, and create invoices seamlessly. - Expense and Receipt Management: Track and manage business expenses with ease. - Comprehensive Accounting and VAT Handling: Simplify bookkeeping and ensure compliance with Swiss tax regulations. - Payroll Management: Handle employee salaries and integrate with ELM for streamlined payroll processing. - E-Banking Integration: Connect directly with Swiss banks for automatic bank reconciliation and payment processing. - Project and Time Tracking: Monitor project progress and log work hours efficiently. - Mobile Accessibility: Utilize the Bexio Go mobile app for on-the-go management, including QR receipt scanning. - Marketplace Extensions: Access over 100 apps to extend Bexio's functionality according to specific business needs. Primary Value and Solutions: Bexio addresses the common challenges faced by SMEs by automating and simplifying administrative tasks, thereby saving businesses up to 12 hours of office work per month. Its all-in-one solution eliminates the need for multiple disconnected tools, providing a cohesive view of business operations. By ensuring compliance with Swiss accounting standards and offering seamless banking integration, Bexio reduces errors and enhances financial oversight. The platform's scalability, with flexible pricing plans and a vast ecosystem of integrations, allows businesses to tailor the software to their evolving needs. With continuous updates and dedicated support, Bexio empowers SMEs to focus on growth and customer engagement, rather than being bogged down by administrative complexities.

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Thomas B.

Chief Executive Officer

Small-Business (50 or fewer emp.)

3/20/2026

"Rigid support and disappointing customer experience"

0/5

What do you like best about Bexio?

We had a very disappointing experience with Bexio.

After we stopped using the service, we missed the cancellation deadline and were automatically charged for renewal. While this is technically in line with their terms, what is concerning is the complete lack of flexibility from their support team.

Despite clearly explaining that this was an oversight and that we were no longer using the product, no gesture or compromise was even considered.

For a SaaS company, this level of rigidity reflects poorly on their customer approach. In our experience with many other tools, such situations are usually handled with more understanding.

I would strongly recommend others to be extremely careful with renewal terms. Review collected by and hosted on G2.com.

What do you dislike about Bexio?

The main downside is the lack of flexibility in customer support. In our case, after we stopped using the service, we missed the cancellation deadline and were automatically charged for renewal. While this aligns with their terms, the support team showed no willingness to consider the context or offer any commercial gesture.

This rigid approach is disappointing for a SaaS company and does not reflect a customer-centric mindset. Review collected by and hosted on G2.com.

What problems is Bexio solving and how is that benefiting you?

Bexio aims to simplify accounting, invoicing, and administrative workflows by offering an all-in-one platform for small businesses. This can help streamline operations and reduce tool fragmentation.

However, while the product addresses these needs, the overall experience is significantly impacted by the lack of flexibility in customer support. Review collected by and hosted on G2.com.

Verified User in Events Services

Small-Business (50 or fewer emp.)

8/19/2025

"A great tool for every small company!"

5/5

What do you like best about Bexio?

Bexio is a wonderful tool that combines everything from accounting to quotations and payroll in one. Review collected by and hosted on G2.com.

What do you dislike about Bexio?

It bugs sometimes. Not often but sometimes it just freezes. Review collected by and hosted on G2.com.

What problems is Bexio solving and how is that benefiting you?

Since the whole customer base and the offering and everything is also made in Bexio you don't need to make an invoice and book everything on the different ledger accounts. The invoice is made directly out of the order confirmation and is therefore booked correctly. I also love that you have the possibility to connect Bexio-Accountance directly to your ebanking account. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

5/20/2025

"Outsourced support, outdated product"

0.5/5

What do you like best about Bexio?

It supports Swiss banks.Its the de facto monopoly on the Swiss market Review collected by and hosted on G2.com.

What do you dislike about Bexio?

Support quality, broken integrations with banks. Gaslighting of customers: If banking integrations fail support tells us its our problem and that we should switch banks. That is Bexios job to fix and not ours. Review collected by and hosted on G2.com.

Jacek F.

Mid-Market (51-1000 emp.)

4/1/2024

"Feels awkward and detached"

3.5/5

What do you like best about Bexio?

Bexio makes me sending solicitations and monitoring installments a breeze. It's quick and simple to make proficient looking solicitations, and the programmed installment updates save me a lot of time pursuing late installments. Review collected by and hosted on G2.com.

What do you dislike about Bexio?

Bexio's stock administration highlights are deficient. Adding and following stock feels burdensome, and it doesn't coordinate well with different pieces of the product. This implies I need to involve a different framework for stock, which makes additional work. Review collected by and hosted on G2.com.

What problems is Bexio solving and how is that benefiting you?

Bexio has smoothed my invoicing cycle and saved me hours managing late installments. Presently I can zero in on what makes the biggest difference - developing my business. Notwithstanding, the absence of strong stock administration keeps it away from being a genuine across the board arrangement. Review collected by and hosted on G2.com.

Brenda V.

Human Resources Generalist

Security and Investigations

Mid-Market (51-1000 emp.)

1/14/2024

"Does not meet All of My Business Requirements"

2.5/5

What do you like best about Bexio?

Bexio has not good features for managing payroll. Its inconvenient to have options for integrating with software. It would be better if they expanded their services to accommodate businesses. Review collected by and hosted on G2.com.

What do you dislike about Bexio?

The interface uses some improvements. It would be better to support languages for people from different regions. There isnt much to like. A more interactive user interface would be nice. Occasionally the server is a bit slow. Its an issue. There is room for improvement in terms of flexibility and user interface design. Review collected by and hosted on G2.com.

Miriam J.

General Manager

Construction

Mid-Market (51-1000 emp.)

1/19/2024

"The pricing structure is not competitive"

2.5/5

What do you like best about Bexio?

Bexio is a poor tool for businesses. It complicates my accounting processes. Consumes me time. The interface is less user friendly, not allowing me to navigate and access all the features. Review collected by and hosted on G2.com.

What do you dislike about Bexio?

The invoicing functionality is not intuitive. Need to expedite my payment collection. It lacks the ability to monitor expenses and generate reports with a few clicks. The customer support team is not always prompt and less helpful in resolving any issues. Review collected by and hosted on G2.com.

Arshpreet S.

Senior Software Engineer

Small-Business (50 or fewer emp.)

1/16/2024

"One Stop Solution for accounting"

3.5/5

What do you like best about Bexio?

Bexio is a reasonably priced piece of software that provides enormous accounting features. All my sales, purchasing, and banking activities are integrated into one location. I use it daily for budget forecasts. The user interface is simple and user-friendly, making it very easy to implement and integrate into the system. Customer support is readily available. Review collected by and hosted on G2.com.

What do you dislike about Bexio?

The server scalability seems to be an issue due to which it is sometimes unresponsive Review collected by and hosted on G2.com.

Arnaldo A.

Técnico em segurança eletrônica

Security and Investigations

Small-Business (50 or fewer emp.)

9/10/2023

"Incredible Workspace"

5/5

What do you like best about Bexio?

User friendly it is and I havent encountered any issues. Review collected by and hosted on G2.com.

What do you dislike about Bexio?

The payroll management features are enhanced. Having more integration options with software is an advantage. Review collected by and hosted on G2.com.

CA. Krishna V.

Senior Tax Associate

Small-Business (50 or fewer emp.)

3/23/2022

"Basically, it is software that help for small business and startup need"

4.5/5

What do you like best about Bexio?

It is software which help to mitigate small business needs also help to mitigate the needs of start-up, therefore, I according to my perspective using this software is good. Review collected by and hosted on G2.com.

What do you dislike about Bexio?

I would like to suggest or advice the company that they should provide thier services to large businesses as well so that they can use this software for mitigate the needs of large enterprises as well Review collected by and hosted on G2.com.

Rishabh J.

Associate

Mid-Market (51-1000 emp.)

2/14/2022

"One of the best accounting software available in the market"

4.5/5

What do you like best about Bexio?

1. Simple and easy to implement

2. Convenient and economical

3. Saves huge costs

4. Saves employee training cost as its really easy to deploy

5. Safe and secure to use

6. Provides cloud backup for all data

7. Great for small business because of low maintenance cost Review collected by and hosted on G2.com.

What do you dislike about Bexio?

Its interface can be improved a bit and it should support more languages so that more people from different regions can utilise its benefits Review collected by and hosted on G2.com.