Qualified continues to evolve its product offerings and reshape how marketing teams interact with and track website visitors. For our company in particular, the addition of Piper has led to more meetings and helped us engage in meaningful conversations with prospects. The ability to automate campaigns has been a game changer, and I really appreciate the “set it and forget it” approach for most of the campaigns we run through Qualified.

AI features to personalise chat / messages

I primarily use Qualified's AI email tool. Qualified has enabled us to better engage our inbound leads through dynamic personalization, while also making our sales organization more efficient. Rather than having many different email sequences that take time and effort for a rep to personalize, Qualified enables us to develop more personalized outreach based on a lead's behavior and attributes at scale. Qualified also helps our teams be much more efficient and productive. Sales spends less time on manual work, while Marketing can focus on developing email guidance (prompts) vs strict copy. Lastly, Qualified's team is great. Our Solution Architect, Jennifer, is very supportive, always willing to troubleshoot, and helps us build a more robust strategy.