We’ve been using NinjaOne for just over a month now, and overall we’ve been very impressed with the range of features and integrations available within the platform. The UI and overall user experience are clean and easy to navigate. Our engineers can move around the platform quickly without wasting time hunting for features or information, which has noticeably improved efficiency across the team. The available integrations have been a major benefit for us, particularly when managing customer environments. Performance has been solid so far. Remote access and device management tools respond quickly and reliably, and the onboarding process was straightforward. Getting devices into the platform was also much easier than with some other solutions we’ve used in the past. Support has been positive as well, with helpful responses and good documentation available when we need it. We’re only just starting to explore the AI and automation features, but what we’ve seen already looks promising. The intelligence and automation capabilities should help us streamline repetitive support tasks even further as we continue adopting the platform more widely.

Most of its features are wonderful, and I especially like the patch management.

Background mode in NinjaRemote and Ninja auto-detecting silent install commands when uploading msi installer files