EngageSPARK is a cloud-based platform that provides communication automation services, enabling organizations to engage with their audience through voice and messaging campaigns without the need for coding or technical expertise. It offers features such as interactive voice response (IVR), SMS, and airtime top-up, allowing businesses, non-profits, and other entities to reach people in both urban and remote areas globally. The platform is particularly useful for market research, customer engagement, and outreach programs. EngageSPARK is geared towards empowering users to easily create and manage communication campaigns to drive social impact and enhance business processes.