Best Utilities’ Customer Information System (CIS) - Page 5

How Many Utilities’ Customer Information System (CIS) Products Does G2 Track?

Total Products under this Category: 118

Category Stats (Sep 2026)

  • Average Rating: 4.39/5 The average rating of products in this category, based on all submitted ratings

Last updated: September 08, 2026

How Does G2 Rank Utilities’ Customer Information System (CIS) Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 0+ Authentic Reviews
  • 118+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

HansenCIS

For utilities

Who Is the Company Behind HansenCIS?

  • Seller: Hansen Technologies
  • Year Founded: 1971
  • HQ Location: Melbourne, AU
  • Twitter: @Hansen_Tech
    599 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,622 employees on LinkedIn®
  • Ownership: ASX: HSN

Haulogy FLOW Energy Supply Operations Suite

Haulogy FLOW is a modular, energy-native SaaS suite designed to automate and optimize the entire meter-to-cash journey for modern energy suppliers. Built specifically for complex regulatory environments, the platform enables electricity and gas providers to accelerate innovation while maintaining rigorous margin control. Key capabilities: - Agile offer creation: Rapidly launch standard and advanced offers (including PPAs, collective self-consumption, and personalized dynamic pricing) without custom IT development. - Automated billing & reporting: An intelligent billing engine that performs up to 300 automated checks per cycle, ensuring compliant electronic invoicing (Peppol) and automated regulatory reporting. - Market gateway: Seamlessly orchestrates over 40 standardized market exchanges with DSOs and national platforms through secure, automated web services. - Payment & analytics: Automates the complete cash collection cycle with bank reconciliation and provides real-time business indicators via a dedicated data warehouse. - Customer engagement: Provides a white-labeled web and mobile portal for prosumers and B2B/B2C clients to manage contracts and consumption independently. Haulogy FLOW combines operational mastery with high scalability, currently managing over 2.5 million delivery points for more than 70 public and private energy actors.

Who Is the Company Behind Haulogy FLOW Energy Supply Operations Suite?

  • Seller: Haulogy
  • Year Founded: 2005
  • HQ Location: Baulers, BE
  • LinkedIn® Page: www.linkedin.com
    143 employees on LinkedIn®

HUB

Who Is the Company Behind HUB?

  • Seller: Hansen Technologies
  • Year Founded: 1971
  • HQ Location: Melbourne, AU
  • Twitter: @Hansen_Tech
    599 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,622 employees on LinkedIn®
  • Ownership: ASX: HSN

Indra inCMS

InCMS is an integrated, modular, system designed to support customer management for utilities. Its functional structure, rich, flexible and highly configurable, was designed to respond to the requirements of a constantly evolving dynamic market.

Who Is the Company Behind Indra inCMS?

  • Seller: Indra
  • HQ Location: Alcobendas, Community of Madrid, Spain
  • Twitter: @IndraCompany
    33,843 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    38,053 employees on LinkedIn®
  • Ownership: BME: IDR

inHANCE

inHANCE develops, sells, implements and supports CIS and financial system software for the utility industry. The company's easy-to-use, industry-leading solution supports essential features such as automation, e-billing, and AMR to help utilities streamline operations and dramatically improve customer service.

Who Is the Company Behind inHANCE?

  • Seller: inHANCE
  • Year Founded: 1976
  • HQ Location: Tyler, US
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

LOCIS Utility Billing

The ability to generate utility bills, record payments, issue refund checks, and perform a variety of utility management functions for multiple user defined services

Who Is the Company Behind LOCIS Utility Billing?

MECOMS Customer Management

With its Customer Management modules, MECOMS offers a full Customer Information System (CIS). It provides functionality to create products and to sell them to customers in the form of contracts. MECOMS offers several methods to bill customers for the commodities they use, and also takes care of credit management to process payments and deal with late or non-paying customers.

Who Is the Company Behind MECOMS Customer Management?

Muni-Link

Muni-Link is a utility billing for municipalities that supports billing, payments, penalties, interest, notices, liens and backflow.

Who Is the Company Behind Muni-Link?

MyPCTop

Whether you’re a tech expert or just someone who wants their computer to work smoothly, MyPCTop is made for you.

Who Is the Company Behind MyPCTop?

  • Seller: MonitorPack
  • Year Founded: 1997
  • HQ Location: Saint-Laurent-du-Var, FR
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

NorthStar CIS

No two communities are alike, and yours has its own people, culture, and history, making it a unique and special place to live. And just like your community, your billing structure is unique, so using a one-solution-fits-all software won’t provide an exceptional customer service experience. NorthStar works with over 200 small- to medium-sized utilities, each with its own billing strategy, and our software flexes and scales to provide exceptional customer experiences from town to town. Your staff will have everything it needs for a consistent, seamless customer experience, all at a fraction of the price of a big utility’s software. With over 45 years of empowering utilities, customer service is at the heart of everything we do.

Who Is the Company Behind NorthStar CIS?

Olix365

Olix365 (An Alphavima Product) is a cloud-based ERP solution designed specifically for utility companies to streamline operations and improve efficiency. It integrates various business processes including finance, procurement, work order management, inventory, human resources, and asset management into a single platform. With seamless integrations, modular architecture, and real-time analytics, Olix365 enhances decision-making and compliance with regulatory standards. It supports cloud and on-premise deployment options, allowing companies to scale effortlessly while reducing IT complexity.

Who Is the Company Behind Olix365?

OneGovERP

OneGovERP is a cloud-based government ERP solution designed specifically to meet the needs of the public sector. Our integrated financial and human capital management (HCM) solution combines the strengths of Microsoft D365 Finance and UKG’s industry-leading HCM to deliver an end-to-end ERP solution that is easy to implement and maintain.

Who Is the Company Behind OneGovERP?

Neya Kumaresan
NK
Researched and written by Neya Kumaresan
Updated October 3, 2024