Best Remote Monitoring & Management (RMM) Software - Page 9

Spotto

Ai-Assisted Cloud operations and revenue intelligence platform for MSPs. Spotto scans your whole book across all five pillars of the Well-Architected Framework; cost, performance, reliability, security and operational excellence, and prioritises what matters most, packaging and pricing bundles into client-ready reports. Your engineers get the work that needs doing; your sales teams get high-value opportunities they can take to clients. So you move beyond reactive support and turn managed cloud into a repeatable source of customer value and growth.

Supremo

Supremo is a remote support software for Windows, macOS, iOS, and Android combining RMM, Help Desk features, and AI-driven Behavioral Threat Detection into an all-in-one tool for IT teams, tech support operators, and MSP/MSSP. It requires zero configuration, with mobile connectivity included in each available plan. Users can take advantage of screen sharing to deliver remote support for immediate troubleshooting as well as scheduled, unattended maintenance. Session efficiency is boosted through multi-monitor support, rapid-select shortcuts, and command-line configuration, while access policies and passwords can be customized per endpoint. Standard capabilities in every session include chat, file transfer, an unlimited online address book, remote printing, automatic updates and single-click activation unattended access. Mobile Support extends basic remote connections to phones, tablets and other mobile devices: using Supremo Mobile, support staff can turn any mobile into a primary controller to access servers and computers, featuring direct access from and to Android and iOS endpoints. Core RMM capabilities incorporate Patch Management, Network Scan, Remote Shell, and monitoring of Process, Service, and Event logs, in addition to an automatically updated Hardware and Software inventory across all endpoints. Meanwhile, Help Desk features supply a Support Queue and Remote Support Invoicing with flexible billing settings suited to individual client contracts. To accommodate larger operations, Supremo facilitates automatic and mass configuration and deployment, real-time license usage control, and in-depth, exportable connection activity reports. Features like user management and license sSharing allow a Support Team to balance workloads effectively across agents. For MSPs and MSSPs distributing customized tools, the client software can be rebranded using Supremo Custom and Supremo Custom Pro. Users require no account registration, VPN installation, or firewall and router adjustments - they simply need to download and launch the client, with optional connection confirmation available to authorize sessions before technicians connect. Data travels via an encrypted, 2FA-protected pathway. Comprehensive security is maintained through anti-brute-force protection, ID whitelisting, connection confirmation, and detailed permissions, while seamless integration with existing software is enabled via command-line interface, open APIs, or custom builds. Instead of per-user licensing, Supremo bases pricing on simultaneous connections and, as an option,, managed RMM endpoints, offering unlimited users and endpoints to connect to. Subscriptions are available on quarterly, annual, or multi-year terms, with connection counts, monitored devices, and plan durations adjustable via the online account portal whenever needed. Available in three tiers - Solo, Business, and Professional - the platform scales from a single connection up to the number of concurrent connections you need, with core functions such as RMM, health monitoring, logging, patch management, detailed analytics, and Helpdesk features centered in the Professional offering.

Average Rating: 4.0/5.0

Total Reviews: 25

Symplissime

SYSOTools

Tanaza Cloud

Tanaza, an Italian company, developed an intuitive and responsive cloud-based management software for IT professionals to operate Wi-Fi networks. At the core of Tanaza's technology is TanazaOS, a powerful Linux-based Operating System compatible with multiple wireless access points' brands. Tanaza creates value for its partners and users by allowing unprecedented efficiency in network management. Tanaza leverages software&hardware disaggregation by giving users the freedom to choose hardware and software operating systems from different vendors so that companies can reduce CapEx, OpEx, and TCO significantly. The Tanaza software makes the deployment and configuration of multiple Wi-Fi access points effortless and allows orchestrating devices from the cloud. Users can easily troubleshoot, configure, and monitor their networking devices, SSIDs, and networks remotely.

Average Rating: 4.4/5.0

Total Reviews: 20

teamdeck

Teamdeck is a quick, lightweight management solution for creative & technical teams from 16 to 1000 users. Forecast and streamline your team’s workflow with lightweight resource management software. Gain a live perspective on capacity and utilization for distributed teams. Optimize team efficiency with easy-to-use timesheets and mobile tracking. Report on project progress and billable work. Track budgets in real-time, forecast future costs, and measure team utilization. Take care of your team’s availability and time off. Free 14-day trial.

Average Rating: 4.6/5.0

Total Reviews: 14

Teamogy

Teamogy is all-in-one cloud system for those who want to have their company in order. It allows you to have fully overview about capacity planning and time tracking. Teamogy connects internal teams and supports collaboration and communications inside the company. It lets your team work anytime and from anywhere.

Average Rating: 5.0/5.0

Total Reviews: 1

TeamTrace

TeamTrace is the all-seeing radar your team didn’t know it needed, until now. In an era where time slips through the cracks of remote work and hybrid chaos, TeamTrace brings radical clarity. It shows you exactly what’s happening, who’s doing what, and how work really flows, all in real time. 𝗢𝗻𝗲 𝗥𝗼𝗯𝘂𝘀𝘁 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺, 𝗖𝗼𝘂𝗻𝘁𝗹𝗲𝘀𝘀 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 TeamTrace combines project planning, time tracking, and productivity monitoring into one intuitive interface. 𝗥𝗲𝗮𝗹-𝗧𝗶𝗺𝗲 𝗩𝗶𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆 TeamTrace captures screen activity and app usage so you see exactly where time goes, and where it shouldn’t. 𝗘𝗳𝗳𝗼𝗿𝘁𝗹𝗲𝘀𝘀 𝗧𝗶𝗺𝗲 𝗧𝗿𝗮𝗰𝗸𝗶𝗻𝗴 Automatic timers and smart timesheets turn every minute into accurate payroll and client billing with precision. 𝗦𝗺𝗮𝗿𝘁 𝗪𝗼𝗿𝗸𝗳𝗼𝗿𝗰𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 Balance workloads, schedule shifts, and assign tasks with confidence. TeamTrace highlights who’s available, skilled, and underutilized, preventing burnout and idle time. 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆 & 𝗣𝗲𝗮𝗰𝗲 𝗼𝗳 𝗠𝗶𝗻𝗱 TeamTrace quietly patrols 24/7 for insider threats and policy breaches, alerting you to anomalies before they become disasters. 𝗦𝗰𝗮𝗹𝗮𝗯𝗹𝗲 & 𝗖𝘂𝘀𝘁𝗼𝗺𝗶𝘇𝗮𝗯𝗹𝗲 TeamTrace is a secure and cloud-based solution that molds to your workflow. Customize it to fit your culture. 𝗦𝗲𝗮𝗺𝗹𝗲𝘀𝘀 𝗧𝗲𝗮𝗺 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻 Built-in chat, file sharing, and comments keep every conversation and document at your fingertips, right where the work happens.

Average Rating: 4.8/5.0

Total Reviews: 4

TechSavve RMM

TechSavve RMM is remote monitoring and management with a built-in PSA for managed service providers and IT teams. It is self-hosted: install it on your own Linux server, or Windows for a small office, so customer data stays where you put it, or have DFWTechPros host it for you. Monitoring is agentless. One collector per customer site watches servers, PCs, Macs, network gear, hypervisors (vCenter, Hyper-V, Proxmox, KVM) and cloud accounts over WinRM, SSH, SNMP and their APIs, with nothing to install on each device. It includes alerting, automatic fixes, patching for Windows, Linux and macOS, remote access, a script library, reports, a customer portal, a password vault, and iPhone and Android apps. The PSA covers tickets with SLAs, time tracking and invoices, or links tickets to ConnectWise Manage, Autotask, HaloPSA and others. Every install includes a 30-day free trial.

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Tempo Portfolio Manager

These days companies need to be more flexible than ever, ready to adapt in fast-paced environments and seize new opportunities. When priorities and work are constantly changing, so should your project plans. LiquidPlanner is a transformative project management solution for teams that want to plan, predict, and perform beyond expectations. It’s a new way to align your people, projects and priorities to ensure the right people are working on the right things at the right time. Predictive scheduling dynamically adapts to change and manages uncertainty, so you always know in real-time when work will be done. With the power of planning intelligence, LiquidPlanner enables teams to deliver and optimize projects with confidence. Rated the best software for complex projects by PC Magazine, smarter planning is a click away. Get your free account today at liquidplanner.com.

TX Control

UBIQUITY

Veles Software MPA Tools

MPA Tools — developed by Veles Software — is an agentless, unified endpoint-management and remote administration platform that gives IT teams full visibility and control over their device ecosystem. It allows administrators to manage Windows workstations, servers, and cloud devices — whether they are on-premises, hybrid AD-joined, or Entra/Intune-managed — from a single intuitive console, without needing to deploy agents on each device. MPA Tools offers deep integration with major Microsoft management systems — including Microsoft Intune, Microsoft Endpoint Configuration Manager (MECM/SCCM), and Active Directory / Entra ID — consolidating device health, compliance, configurations, and operational data across different environments. Key capabilities include real-time health and status visibility, remote diagnostics and remediation (event logs, file system browsing, service and registry management, PowerShell execution, reboots, patch deployment), configuration comparison across devices, and automation via custom workflows. A modern differentiator is built-in AI support — MPA Tools can interpret error codes (even uncommon ones), analyze configuration and health data, and provide intelligent actionable insights, reducing troubleshooting time and enabling faster issue resolution. In sum, MPA Tools is designed to simplify and streamline endpoint management and IT administration: it removes overhead (no agents or backend infrastructure required), delivers a comprehensive environment-wide overview, and empowers IT teams to respond to issues proactively — all of which helps reduce operational costs and minimize downtime, while preserving security and compliance.

WiseMo Remote Desktop

Full remote control support of Windows, macOS, iOS, Android and Windows Mobile/CE. The features includes Remote Desktop control, File transfer, Chat, Hardware and Software Inventory and much more. With the unique Device Access Control feature you can centrally control access validation (authentication) and access role (authorization) for user access to your devices. Our best security advice is never to use shared passwords or having accounts for users that no longer should have access. WiseMo takes security very seriously with the highest standards of encryption, logging and multifactor based authentication and authorization.