# Best Quality Management Systems (QMS) - Page 6 *By [Daniel Rivera](https://research.g2.com/insights/author/daniel-rivera)* Quality management systems (QMS) helps businesses assess and maintain the quality of produced goods and customer experiences. A QMS is used to define and implement quality specifications based on customer requirements in conformance with industry standards and regulations. QMS helps quality professionals perform inspections, generate documentation, and report on issues such as defective merchandise or product recalls. Production managers use this type of software to implement corrective or preventive actions, and optimize product quality. Manufacturing and supply companies can use QMS products to audit the production process from start to finish to avoid a wide variety of potential hazards and issues and increase revenue by providing better customer satisfaction. QMS tools often integrate with [product lifecycle management (PLM) software](https://www.g2.com/categories/plm) and [ERP systems](https://www.g2.com/categories/erp-systems), especially manufacturing ERP such as [discrete ERP software](https://www.g2.com/categories/discrete-erp), [engineering to order (ETO) ERP software](https://www.g2.com/categories/eto-erp), and [mixed-mode ERP software](https://www.g2.com/categories/mixed-mode-erp). Integration with [environmental health and safety (EHS) software](https://www.g2.com/categories/environmental-health-and-safety) is also important to protect employees and the environment. Some vendors offer suites that combine QMS and EHS into a single integrated system. To qualify for inclusion in the Quality Management Systems (QMS) category, a product must: - Support engineering change management for quality improvement - Monitor nonconformance and out of specification products and components - Provide a database of risk and compliance information and documentation - Generate documents for incidents and quality control activities - Provide training and certification to comply with quality standards and regulations - Ensure quality and compliance for the fixed assets used by the company - Include functionality to monitor supplier quality and performance - Assist with corrective actions and preventive actions (CAPA) for quality issues - Deliver customizable workflows and checklists for inspections and audits ## Top Quality Management Systems (QMS) at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) | 4.3/5.0 (522 reviews) | GxP document control with integrated training | "[Integrated, Compliant QMS That Streamlines Regulated Workflows](https://www.g2.com/survey_responses/mastercontrol-quality-management-system-review-12851642)" | | 2 | [Qualio](https://www.g2.com/products/qualio/reviews) | 4.4/5.0 (767 reviews) | Document control and training for regulated industries | "[It makes my onboarding life easier](https://www.g2.com/survey_responses/qualio-review-12926290)" | | 3 | [Redzone](https://www.g2.com/products/qad-redzone/reviews) | 4.8/5.0 (575 reviews) | Paperless compliance checks with real-time operator accountability | "[Robust Real-Time Traceability That Boosts Efficiency and Accuracy](https://www.g2.com/survey_responses/redzone-review-13051203)" | | 4 | [EASE](https://www.g2.com/products/ease-inc-ease/reviews) | 4.6/5.0 (229 reviews) | Layered process audits with mobile execution | "[Auditing made powerful and easy with Ease.](https://www.g2.com/survey_responses/ease-review-12389542)" | | 5 | [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) | 4.3/5.0 (599 reviews) | Configurable QMS workflows with cross-module traceability | "[ETQ perfect system to improve and promote quality in the company](https://www.g2.com/survey_responses/octave-reliance-etq-reliance-review-11059581)" | | 6 | [SafetyCulture](https://www.g2.com/products/safetyculturehq/reviews) | 4.6/5.0 (258 reviews) | Field inspections with mobile photo documentation | "[Safety Culture Keeps Us Organised, Compliant, and Efficient](https://www.g2.com/survey_responses/safetyculture-review-13059223)" | | 7 | [QT9 QMS](https://www.g2.com/products/qt9-qms/reviews) | 4.8/5.0 (125 reviews) | Paper-to-digital QMS transition with concurrent licensing | "[Excellent Training, Document Control, and CAPA Modules](https://www.g2.com/survey_responses/qt9-qms-review-12955172)" | | 8 | [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) | 4.4/5.0 (945 reviews) | Audit-ready batch quality with ERP-native traceability | "[Unified Real-Time Insights That Make Operations More Efficient](https://www.g2.com/survey_responses/sap-cloud-erp-sap-s-4hana-cloud-review-13104599)" | | 9 | [Qualityze EQMS](https://www.g2.com/products/qualityze-eqms/reviews) | 5.0/5.0 (10 reviews) | — | "[Qualityze eQMS – Building Our Quality Management System Together](https://www.g2.com/survey_responses/qualityze-eqms-review-13057098)" | | 10 | [Plex Smart Manufacturing Platform](https://www.g2.com/products/plex-smart-manufacturing-platform/reviews) | 3.9/5.0 (73 reviews) | — | "[If I could decide again, I will still vote for PLEX to be our ERP](https://www.g2.com/survey_responses/plex-smart-manufacturing-platform-review-6928012)" | --- ## What Are the Most Common Questions About Quality Management Systems (QMS)? *AI-generated · Last updated: May 26, 2026* ### Which affordable QMS software for startups? Based on G2 reviews, startups evaluating Quality Management Systems (QMS) often prioritize ease of setup, intuitive workflows, and lower administrative burden. According to verified users, [Qualio](https://www.g2.com/products/qualio/reviews) is frequently described as simple to use, easy to implement, and more affordable than many other eQMS options, with strengths in document control, training, and audit readiness. G2 reviewers also mention that [QT9 QMS](https://www.g2.com/products/qt9-qms/reviews) is user-friendly and supports growing teams with centralized document control, CAPA, and audit management. For teams that want flexible workflows and responsive support, [ZenQMS](https://www.g2.com/products/zenqms/reviews) is also noted for being easy to configure and practical for regulated environments. **Here are some of the top-rated products on G2:** - [Qualio](https://www.g2.com/products/qualio/reviews) – commonly used by smaller teams for document control, training, and audit-ready workflows with simple implementation - [QT9 QMS](https://www.g2.com/products/qt9-qms/reviews) – suited for startups that want centralized document, CAPA, and training management with straightforward adoption - [ZenQMS](https://www.g2.com/products/zenqms/reviews) – a good fit for startups needing configurable workflows and responsive support as quality processes mature ### What most reliable quality management service in SaaS? Based on G2 reviews, buyers looking for a reliable SaaS quality management service tend to focus on audit readiness, document traceability, and consistency across workflows. According to verified users, MasterControl Quality Management System is repeatedly described as a dependable platform for document control, training, CAPA, change control, and audit preparation. G2 reviewers mention that it centralizes records, supports traceability, and helps teams stay inspection-ready, though some users note that certain areas like search, reporting, or interface design could improve. Across recent reviews, reliability is most often tied to keeping documents controlled, linking quality events, and reducing the manual effort needed to prepare for audits and maintain compliance in regulated environments. ### What best quality management software for tech companies? Based on G2 reviews, tech companies often look for Quality Management Systems (QMS) that balance document control, change management, traceability, and workflow flexibility. According to verified users, products in this category are valued when they centralize documentation, automate approvals, and make training and audits easier to manage across teams. G2 reviewers mention that Qualio is often appreciated for its user-friendly interface and streamlined training and document workflows, while QT9 QMS is noted for customizable forms, dashboards, and audit-ready records. Reviewers also describe ZenQMS as flexible for configuring workflows and scaling quality operations. The right fit depends on whether a tech team needs simple onboarding, stronger document control, or broader process visibility across quality activities. **Here are some of the top-rated products on G2:** - [Qualio](https://www.g2.com/products/qualio/reviews) – useful for tech teams that want simple document control, training, and audit-ready collaboration - [QT9 QMS](https://www.g2.com/products/qt9-qms/reviews) – often chosen for customizable workflows, dashboards, and centralized audit and CAPA records - [ZenQMS](https://www.g2.com/products/zenqms/reviews) – a fit for organizations that want configurable quality workflows with strong support and controlled access ### What best QMS providers for ensuring compliance in tech? Based on G2 reviews, compliance-focused buyers in tech tend to prioritize document control, training records, audit trails, and clear approval workflows. According to verified users, MasterControl Quality Management System stands out for centralizing documents, CAPA, change control, training, and approvals in a controlled environment that supports audit readiness. G2 reviewers mention Qualio for keeping compliance activities, approvals, and audit trails in one platform with a user-friendly experience. Reviewers also highlight QT9 QMS for helping teams maintain organized records and supporting audits, CAPA tracking, and training management in one place. Across recent feedback, the strongest compliance signals come from platforms that reduce paper-based processes, improve traceability, and make it easier to retrieve evidence during audits and reviews. **Here are some of the top-rated products on G2:** - [MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) – widely used for centralized compliance workflows, training, CAPA, and audit-ready document control - [Qualio](https://www.g2.com/products/qualio/reviews) – supports tech teams with compliance activities, approvals, audit trails, and user-friendly document management - [QT9 QMS](https://www.g2.com/products/qt9-qms/reviews) – helps maintain organized records for audits, training, CAPA, and controlled documentation ### What user-friendly QMS app for business process management? Based on G2 reviews, user-friendly QMS apps for business process management are usually the ones reviewers describe as easy to learn, simple to navigate, and effective at organizing documents, approvals, and training in one place. According to verified users, Qualio is often praised for its simple interface, easy training experience, and centralized quality workflows. G2 reviewers also mention QT9 QMS for intuitive navigation and easy implementation, especially for teams moving away from paper-based systems. ZenQMS is also described as straightforward to configure and use, with workflows that support daily quality operations without heavy administration. For buyers, ease of use in this category often means faster onboarding, less manual follow-up, and clearer visibility into process status and ownership. ### What top-rated QMS apps for service businesses? Based on G2 reviews, service businesses often benefit from QMS tools that make training, documentation, audits, and issue tracking easier to standardize across teams. According to verified users, products in this category are most useful when they centralize records, reduce paperwork, and make follow-up actions visible. G2 reviewers mention Qualio for simple training and document workflows, especially where teams need easy access to SOPs and approvals. QT9 QMS is described as helpful for document control, CAPA, audits, and training in a single system. Reviewers also note ZenQMS for configurable workflows, modular quality management, and visibility into training and compliance activities. In service environments, the strongest value comes from tools that keep procedures current and make accountability easier to manage. **Here are some of the top-rated products on G2:** - [Qualio](https://www.g2.com/products/qualio/reviews) – helpful for service teams that need accessible SOPs, training tracking, and centralized document workflows - [QT9 QMS](https://www.g2.com/products/qt9-qms/reviews) – supports audits, CAPA, training, and controlled documentation in one organized system - [ZenQMS](https://www.g2.com/products/zenqms/reviews) – useful for teams that want configurable quality workflows and better visibility into compliance tasks ### Which QMS software has the highest customer reviews? Based on G2 reviews from the recent dataset provided, MasterControl Quality Management System has the highest review volume among products with qualifying recent review activity, so it stands out most clearly for this question. According to verified users, reviewers often highlight its strengths in document control, training, CAPA, change control, traceability, and audit readiness. G2 reviewers mention that it helps centralize manual processes and improves visibility across quality operations, especially in regulated environments. At the same time, some users note tradeoffs around interface complexity, reporting, search, and setup effort. For buyers comparing Quality Management Systems (QMS), the strongest signal here is broad recent review presence combined with repeated mentions of compliance support and centralized quality workflows. ### What popular QMS service for enhancing software quality? Based on G2 reviews, popular QMS services for enhancing software quality are generally the ones that help teams standardize documents, control changes, track training, and keep quality records organized. According to verified users, Qualio is often valued for simple workflows, centralized document management, and easier training adoption. G2 reviewers also mention MasterControl Quality Management System for bringing multiple quality processes into one platform with strong traceability and audit readiness. QT9 QMS is another commonly noted option for structured document control, CAPA, and quality tracking. Across recent feedback, buyers seem to favor systems that reduce manual processes, make approvals easier to follow, and provide a clearer foundation for repeatable quality practices as teams grow and formalize their operations. ### What best quality management systems for small software firms? Based on G2 reviews, small software firms usually benefit most from Quality Management Systems (QMS) that are easy to implement, simple for teams to learn, and strong in document control, training, and change visibility. According to verified users, Qualio is often described as approachable for smaller teams because of its user-friendly design and centralized workflows. G2 reviewers mention ZenQMS as a flexible option for configuring quality processes without excessive complexity, while QT9 QMS is often praised for helping teams organize audits, CAPA, and controlled documents in one place. For smaller firms, reviewers consistently point to lower administrative overhead, easier onboarding, and clear visibility into tasks and records as the most practical indicators of fit. **Here are some of the top-rated products on G2:** - [Qualio](https://www.g2.com/products/qualio/reviews) – a strong option for small teams that want simple quality workflows, training, and document control - [ZenQMS](https://www.g2.com/products/zenqms/reviews) – useful for firms that need flexible workflow configuration and straightforward daily quality management - [QT9 QMS](https://www.g2.com/products/qt9-qms/reviews) – supports smaller organizations with organized audits, CAPA, and centralized compliance records ### What leading QMS solutions for software industry? Based on G2 reviews, leading QMS solutions for the software industry are typically those that help teams centralize quality documentation, maintain traceability, and manage changes and training without relying on scattered spreadsheets or paper processes. According to verified users, MasterControl Quality Management System is frequently associated with broad quality process coverage and audit-ready workflows. G2 reviewers also mention Qualio for its clean interface, centralized compliance tasks, and easier team onboarding. QT9 QMS is noted for customizable workflows, dashboards, and organized quality records that help teams stay prepared for audits and reviews. Across recent feedback, leading solutions are the ones reviewers trust to improve consistency, reduce manual work, and provide clearer visibility into controlled quality processes. **Here are some of the top-rated products on G2:** - [MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) – best suited for teams that need broad quality process coverage, traceability, and audit-ready control - [Qualio](https://www.g2.com/products/qualio/reviews) – helpful for software teams seeking easier onboarding, centralized compliance work, and simple document workflows - [QT9 QMS](https://www.g2.com/products/qt9-qms/reviews) – useful for organizations that want customizable workflows and organized quality records in one platform ## G2 Grid® for Quality Management Systems (QMS) ![G2 Grid® for Quality Management Systems (QMS) plotting products by satisfaction and market presence](https://www.g2.com/categories/quality-management-qms/grids.png?focus%5B%5D=18510&focus%5B%5D=4169&focus%5B%5D=142380&focus%5B%5D=40484&focus%5B%5D=39899&focus%5B%5D=54666&focus%5B%5D=50982&focus%5B%5D=19175) Highlighted products: MasterControl Quality Management System, Qualio, Redzone, EASE, Octave Reliance (ETQ Reliance), SafetyCulture, QT9 QMS, and SAP Cloud ERP (SAP S/4HANA Cloud). Underlying data: [Grid® JSON](https://www.g2.com/categories/quality-management-qms/grids.json?focus%5B%5D=mastercontrol-quality-management-system&focus%5B%5D=qualio&focus%5B%5D=qad-redzone&focus%5B%5D=ease-inc-ease&focus%5B%5D=octave-reliance-etq-reliance&focus%5B%5D=safetyculturehq&focus%5B%5D=qt9-qms&focus%5B%5D=sap-cloud-erp-sap-s-4hana-cloud) ## How Many Quality Management Systems (QMS) Products Does G2 Track? **Total Products under this Category:** 231 ### Category Stats (Jul 2026) - **Average Rating**: 4.42/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Certainty Software (+8.72%) - Among all products in this category, Certainty Software recorded the largest rating increase compared to last month *Last updated: July 17, 2026* ## How Does G2 Rank Quality Management Systems (QMS) Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 9,200+ Authentic Reviews - 231+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Quality Management Systems (QMS) Is Best for Your Use Case? - **Leader:** [MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) - **Highest Performer:** [Qualityze EQMS](https://www.g2.com/products/qualityze-eqms/reviews) - **Easiest to Use:** [EASE](https://www.g2.com/products/ease-inc-ease/reviews) - **Top Trending:** [Dot Compliance QMS](https://www.g2.com/products/dot-compliance-qms/reviews) - **Best Free Software:** [EASE](https://www.g2.com/products/ease-inc-ease/reviews) --- **Sponsored** ### Greenlight Guru Quality Management System Greenlight Guru is the #1 quality management system built exclusively for medical device companies. Not life sciences. Not pharma with a medtech configuration layer. Because we built exclusively for medical devices, ISO 13485, ISO 14971, and FDA QMSR aren't frameworks you configure after the fact. They're the foundation. Most quality teams manage compliance across systems that were never designed to talk to each other. A document control tool here, a spreadsheet for CAPAs there, a separate process for change control. In a regulated environment, that gap doesn't stay invisible, it shows up during audits. Greenlight Guru gives Quality and Product teams a single connected system where document control, training, CAPA, nonconformance, change control, supplier management, risk management, and design controls work together. When a change happens, it flows through the workflow. Meaning limited manual handoffs, and nothing falling through the cracks between teams. For Quality and Regulatory Affairs professionals, that means audit-ready workflows with automated routing, electronic signatures, and complete audit trails built in, including end-to-end traceability across design controls. No more chasing approvals or manually tracking compliance status. Teams that run on Greenlight Guru are 3.5x less likely to receive a major audit finding. For R&D and product teams, it means staying in the tools they already use, with changes automatically syncing to design controls so documentation builds itself as you work, not after the fact as a separate project. Greenlight Guru AI handles the repetitive work that slows teams down, and it was built with 15 years of medtech context behind it, not bolted on from a general-purpose model. AI-powered search finds answers across your QMS instantly. Chat analyzes system data to surface insights. Auto-generated summaries give immediate context on documents, suppliers, and quality events. For product teams, verifiability checks catch vague requirements before they become audit findings, suggested links close traceability gaps automatically, and AI brainstorming gets engineers moving faster. For quality teams, AI generates training quizzes and drafts change order summaries, so your team spends less time writing and more time on the work that actually requires their expertise. The platform is validated out of the box and aligned to FDA 21 CFR Part 820/QMSR, ISO 13485, ISO 14971, EU MDR, and FDA 21 CFR Part 11. Implementation is measured in weeks, not the quarters-long projects that come with legacy enterprise platforms. Backed by 80+ audit-tested, customizable templates and a team of experts who know medtech inside and out. You're not managing a separate validation project before you can go live. For 15 years and across more than 1,000 device companies worldwide, Greenlight Guru has been the QMS medical device teams trust to pass audits, bring products to market, and stay on the market longer. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1194&secure%5Bchosen_at%5D=2026-07-18T03%3A25%3A54Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=15578&secure%5Bresource_id%5D=1194&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fquality-management-qms%3Fpage%3D10&secure%5Btoken%5D=0469793cc46edf5a3590aa9887fdba4a226abf832586da7a98468b84a272722d&secure%5Burl%5D=https%3A%2F%2Fwww.greenlight.guru%2Fquality-management-software&secure%5Burl_type%5D=paid_promos) --- ## What Are the Top-Rated Quality Management Systems (QMS) Products in 2026? ### 1. [CASQ-it](https://www.g2.com/products/casq-it/reviews) CASQ-it is a synonym for systematic defect prevention – prevention that starts in the early development process. Right from the initial product design phase, our CASQ-it modules support your project management processes, risk assessment and process planning activities and your gage management right through to the production process and product approval stages. **Who Is the Company Behind CASQ-it?** - **Seller:** [BÖHME & WEIHS](https://www.g2.com/sellers/ba-hme-weihs) - **Year Founded:** 1985 - **HQ Location:** Wuppertal, DE - **LinkedIn® Page:** https://www.linkedin.com/company/boehme-weihs (84 employees on LinkedIn®) ### 2. [CauseFix](https://www.g2.com/products/causefix/reviews) CauseFix is an AI-powered root cause analysis (RCA) platform for quality, operations and safety teams in regulated and high-reliability industries, including manufacturing, pharmaceuticals, medical devices, aerospace, food & beverage, and energy. It guides investigators through structured RCA methodologies, including 5-Why and fishbone, and uses AI to surface contributing factors, suggest corrective actions, and build institutional knowledge from past incidents. Teams use CauseFix to close investigations faster, write better CAPA documentation, and prevent recurring failures. Built on SOC 2 Type II certified infrastructure. **Who Is the Company Behind CauseFix?** - **Seller:** [CauseFix](https://www.g2.com/sellers/causefix) - **Year Founded:** 2024 - **HQ Location:** Los Angeles, US - **LinkedIn® Page:** https://www.linkedin.com/company/causefix/ (1 employees on LinkedIn®) ### 3. [CERTI: AI-Native QMS](https://www.g2.com/products/certi-ai-native-qms/reviews) CERTI is an AI-Native Quality Management System (QMS) for manufacturers, that transforms quality management from a reactive chore into a proactive, continuously improving process. CERTI continuously monitors compliance, flags risks early & ensures every site is always audit-ready. **Who Is the Company Behind CERTI: AI-Native QMS?** - **Seller:** [certi](https://www.g2.com/sellers/certi) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 4. [Certi Technologies Ltd](https://www.g2.com/products/certi-technologies-ltd/reviews) Certi is job management software built for UK tradespeople. Digital contracts, SHA-256 compliance certificates, automated invoice chasing with 7-stage payment escalation built to the Late Payment of Commercial Debts Act 1998. No per-seat pricing. **Who Is the Company Behind Certi Technologies Ltd?** - **Seller:** [Certi](https://www.g2.com/sellers/certi-7580e7be-ffee-4da1-9790-77a73e84fd0b) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 5. [CIKLab](https://www.g2.com/products/ciklab/reviews) CIKLab is a comprehensive quality control, lab testing, and compliance management platform specifically designed for nutraceutical, food, ingredient, and cosmetic manufacturers. It centralizes all aspects of quality management in a single digital hub, including the design and execution of quality control plans, internal and third-party lab testing, automated certificate of analysis (COA) generation, and specification sheet creation. By eliminating spreadsheets and manual processes, CIKLab reduces errors, improves traceability, and provides full visibility across the entire supply chain. The ingredient and nutraceutical industry is particularly demanding: companies must manage a wide variety of tests, including the detection of chemical and microbiological contaminants, as well as the verification of raw material and botanical active ingredient authenticity. Testing schedules are varied, and control plans and specifications can be complex and extensive. CIKLab is specifically built to handle these challenges, enabling teams to track and automate complex workflows, ensure regulatory compliance, and guarantee the safety and quality of finished products. CIKLab empowers quality managers and laboratory teams to streamline workflows, enforce standard operating procedures (SOPs), and monitor test results and batch performance in real time. By centralizing data and leveraging automation, organizations can make faster, data-driven decisions, reduce risks, and improve operational efficiency. What sets CIKLab apart from other quality management solutions is its industry-specific focus and ability to manage the complexity of control plans and specifications in the ingredients and nutraceutical sector. The platform is scalable, supports both English and French, and comes with dedicated onboarding and support to help teams implement workflows and maximize the platform’s value. By combining workflow automation, traceability, and compliance in a single solution, CIKLab helps companies maintain high quality standards and stay compliant with the most stringent regulatory requirements. **Who Is the Company Behind CIKLab?** - **Seller:** [CIKLab](https://www.g2.com/sellers/ciklab) - **Year Founded:** 2020 - **HQ Location:** ROUEN, FR - **LinkedIn® Page:** https://www.linkedin.com/company/ciklab/ (1 employees on LinkedIn®) ### 6. [Complere](https://www.g2.com/products/complere/reviews) Complere is a multi-tenant electronic Quality Management System (eQMS) built for regulated industries, including pharmaceuticals, biotechnology, medical devices, and healthcare. Quality and compliance teams use Complere to centralize document control, audits, CAPA, controlled change, risk assessments, training, and event or deviation management in one secure SaaS platform. Complere is designed as a true multi-tenant cloud platform. Each customer tenant has isolated database, storage, cache, and queue resources, with tenant separation enforced across the application architecture, helping regulated teams manage quality processes with stronger operational and data isolation. Complere includes production-ready capabilities across the full quality lifecycle: Document Control with lifecycle states, version history, controlled prints, and templates Audit Management for internal, supplier, and regulatory audits CAPA workflows for investigation, root cause analysis, action plans, and effectiveness checks Controlled Change with impact assessment and approval routing Risk Assessments using severity, probability, and detectability scoring LMS / Training for curriculum assignment, completion tracking, and assessments Event and Deviation Management for investigation and closure workflows Core platform services including RBAC, audit trail, electronic signature capture, and SSO Complere also extends into supplier-related quality workflows, connecting supplier audits, CAPA, and risk management within a controlled environment, while broader supplier management capabilities continue to mature as part of the platform roadmap. For regulated environments, Complere is designed to support key quality and compliance expectations. The platform is aligned with 21 CFR Part 11 and EU GMP Annex 11 controls, follows workflow patterns aligned with ISO 13485, supports ALCOA+ data integrity principles through audit trail and record controls, and uses a validation approach aligned with GAMP 5 and FDA Computer Software Assurance guidance. Complere supports enterprise authentication and access control through SAML 2.0, Azure AD / Entra ID via OAuth2/OIDC, and ADFS single sign-on, along with role-based access control, IP allow-listing, and authentication event logging across the platform. To help customers move efficiently through their own validation processes, Complere includes a validation-ready artifact set per module, including User Requirements Specifications, Functional Requirements Specifications, Risk Assessments, Configuration Specifications, Traceability Matrices, and IQ/OQ/PQ/UAT protocols. See how Complere helps regulated teams replace paper SOPs, spreadsheets, and disconnected point tools with one auditable, validation-ready quality platform. **Who Is the Company Behind Complere?** - **Seller:** [Complere](https://www.g2.com/sellers/complere) - **Year Founded:** 2025 - **HQ Location:** Jodhpur, IN - **LinkedIn® Page:** https://www.linkedin.com/company/complere-eqms (1 employees on LinkedIn®) ### 7. [ConSense](https://www.g2.com/products/consense/reviews) Intuitive and user-friendly Quality Management and Integrated Management Software (QMS and IMS). Includes: - Easlity edit and manage your processes - Integrate documents and files of all kinds - Use automated and intelligent document workflows - Automatically control and archive different versions of your documents - Compare versions and track changes - Individual homepage including task manager and reminders - Map your organizational structures and allocate roles and rights individually or to groups - Draw reports and evaluations **Who Is the Company Behind ConSense?** - **Seller:** [ConSense](https://www.g2.com/sellers/consense) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 8. [Critical Manufacturing MES](https://www.g2.com/products/critical-manufacturing-mes/reviews) Critical Manufacturing MES helps manufacturers to digitalize their operations to compete effectively, and easily adapt to changes in demand, opportunity or requirements, anywhere, at any time. **Who Is the Company Behind Critical Manufacturing MES?** - **Seller:** [Critical Manufacturing](https://www.g2.com/sellers/critical-manufacturing) - **Year Founded:** 2009 - **HQ Location:** Maia, PT - **LinkedIn® Page:** https://www.linkedin.com/company/critical-manufacturing (555 employees on LinkedIn®) ### 9. [Culture by STRASYS](https://www.g2.com/products/culture-by-strasys/reviews) Culture by STRASYS is a structured organizational quality culture engine. Anonymous bottom-up leadership evaluation (EQ Mirror), quality culture surveys (Culture Pulse), structured site walks (Gemba Walk), and organizational maturity radar feed one closed-loop Action Center governed by an immutable audit trail. Built for any organization with physical sites and quality requirements. Available on web, PWA, and Google Play. EU data residency, AES-256 encryption, GDPR/KVKK/PDPA compliant. **Who Is the Company Behind Culture by STRASYS?** - **Seller:** [STRASYS](https://www.g2.com/sellers/strasys) - **Year Founded:** 2025 - **HQ Location:** Istanbul, TR - **LinkedIn® Page:** https://www.linkedin.com/company/strasysglobal/ (1 employees on LinkedIn®) ### 10. [Datalyzer Qualis SPC software](https://www.g2.com/products/datalyzer-qualis-spc-software/reviews) Datalyzer Qualis SPC software is a real time web based module which complies with all manufacturing industry requirements like TS16949, RM 13006 etc It can be used on premise, in a private cloud or as a SaaS solution. It support all control charts both variable and attribute, process capability, automatic alerts, etc Real-time data collection can be sequenced to collect one characteristic after another with a user-defined delay between charts, or collect all characteristics at once using ‘by part’ sequencing. Variable and attribute charts can be sequenced together during data collection. E-mail alerts transmit messages instantly as control charts go out of control. Notify production supervisors and/or quality engineers as soon as problems appear. These email alerts are also useful when measuring data fully automatic and import this data with our Import Service. Collect data effortlessly from various sources, fully automatic using our powerful Service Engine, Web API and Webhooks. Integrate with other systems and databases with maximum flexibility. Data can for example easily be imported from any CMM and even teh configuration can be done auotmatically. DataLyzer can be scaled up to offer enterprise-wide monitoring and administration. This option adds two powerful resources to the DataLyzer® SPC system: the ability to assign charts to the plant floor for data collection and a system-wide monitoring facility for statistical status, chart review and editing. It is used by more than 4000 companies worldwide mainly in automotive, food and beverage, aerospace, semiconductor, medical devices, high tech, packaging and general manufacturing. **Who Is the Company Behind Datalyzer Qualis SPC software?** - **Seller:** [DataLyzer International](https://www.g2.com/sellers/datalyzer-international) - **Year Founded:** 1979 - **HQ Location:** Wixom, Michigan, United States - **LinkedIn® Page:** https://www.linkedin.com/company/348932 (56 employees on LinkedIn®) ### 11. [DATS](https://www.g2.com/products/dats/reviews) DATS (Digital Action Tracking System) is a comprehensive management software developed by Advanced Safety Management Ltd., designed to streamline various organizational processes across multiple management systems. It integrates functionalities such as training, incident management, inspections, observations, task management, and more into a unified platform, enhancing efficiency and compliance. One of the core components of DATS is its Learning Management System (LMS), which allows organizations to standardize training profiles, deliver online content, track certifications, and generate reports. The LMS includes features like certificate tracking, policy and procedure delivery, training profile creation, access to an e-learning library with over 50 courses, a course builder, quiz builder, competency-based training, and advanced reporting capabilities. This module has been refined over nearly two decades to meet evolving training needs. DATS also offers a robust Digital Forms module, enabling users to create customizable forms using over 30 different field types. These forms can be routed to the appropriate personnel, ensuring efficient record-keeping and compliance. The system supports offline functionality through the DATS Mobile app, allowing form completion without internet connectivity. Additionally, DATS provides a library of sample forms, including contractor evaluations, hazard identifications, and maintenance requests, which can be tailored to specific organizational requirements. The Incident Management module facilitates the logging of hazards, close calls, and incidents, routing them to the right individuals for evidence collection, causation analysis, and corrective action management. It supports various management systems within an organization, offers easy reporting, evidence collection, causation analysis tools, first aid treatment records, injury management, and insightful statistics to guide continuous improvement. For asset management, DATS provides tools to define assets, set life limits, assign accountability, and maintain clear visibility into every detail. Features include life limit monitoring, location management, advanced filters and reports, inspection history tracking, task history, and the ability to link assets to various records and forms within the system. To motivate teams, DATS includes an Incentives & Rewards module, allowing organizations to define positive behaviors, build reward catalogs, manage point accumulation, and facilitate the entire incentive process. This system helps drive engagement and positive behaviors by tracking points earned, redemption events, and account balances, providing valuable insights into the effectiveness of incentive programs. DATS also emphasizes analytics and reporting, offering module-based advanced statistics with adjustable filters and a custom statistics generator. The Briefcase feature allows employees and supervisory staff to view high-level statistics without accessing sensitive underlying data, promoting transparency and informed decision-making. The platform supports automations and integrations, enabling users to create custom automations to streamline processes and integrate DATS with other applications via its API. Features include conditional form fields, intelligent routing, escalation protocols, sign-offs, automatic task creation, scheduling, webhooks, and a robust, RESTful API for third-party system integration. DATS is mobile-optimized, with an app available for iOS and Android devices, providing real-time access to key tools in the field, even offline. The mobile app supports form completion, QR code scanning for instant access to forms and reference materials, push notifications for task management, digital ID cards for verifying training credentials, and access to pre-built company-standard forms. Overall, DATS serves as a scalable alternative to disconnected spreadsheets and siloed applications, bringing various management systems under one hood. It offers legendary support and enterprise-grade security, making it suitable for organizations ranging from startups to multinational corporations seeking to enhance compliance and continuous improvement. **Who Is the Company Behind DATS?** - **Seller:** [Advanced Safety Management](https://www.g2.com/sellers/advanced-safety-management) - **Year Founded:** 1997 - **HQ Location:** Vernon, CA - **LinkedIn® Page:** https://www.linkedin.com/company/getdats (18 employees on LinkedIn®) ### 12. [Deepomatic](https://www.g2.com/products/deepomatic/reviews) Deepomatic is a pioneer in the field of First Time Right Automation. Our AI-based computer vision platform is designed for companies operating critical infrastructures who strive to apply their quality standard at scale and increase the First Time Right rate of their operations. By analyzing photos taken by field workers and providing them instant feedback on the conformity of their job, our platform automates quality control. It guarantees the conformity of the data documenting daily field jobs and allows to follow the state of the infrastructure over time to make informed decisions to operate and maintain it. Deepomatic serves leading international clients in sectors such as telecommunications, energy, hospitality and mobility. 30,000 field workers employed by Swisscom, CityFibre, Altice, Circet, and Solutions 30 use Deepomatic's solution every day, highly improving their productivity and efficiency on site. Our platform analyzes 20 million operations every year. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Deepomatic?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10) **Who Is the Company Behind Deepomatic?** - **Seller:** [Deepomatic](https://www.g2.com/sellers/deepomatic) - **Year Founded:** 2014 - **HQ Location:** Paris, FR - **LinkedIn® Page:** https://www.linkedin.com/company/deepomatic/ (60 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Deepomatic's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Intuitive (1 reviews) - Time Saving (1 reviews) ### What Do G2 Reviewers Say About Deepomatic? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **fantastic customer support** of Deepomatic, enhancing both employee and worker experiences significantly. - Users find Deepomatic **intuitive** , enhancing both employee experience and efficiency in their workflows. - Users find that Deepomatic offers a **time-saving solution** that enhances employee productivity and simplifies tasks. #### What Are Recent G2 Reviews of Deepomatic? **"[Makes sense!](https://www.g2.com/survey_responses/deepomatic-review-10566531)"** **Rating:** 4.0/5.0 stars *— Verified User in Architecture & Planning* [Read full review](https://www.g2.com/survey_responses/deepomatic-review-10566531) --- ### 13. [docxpert.io - AI-Powered Management System](https://www.g2.com/products/docxpert-io-ai-powered-management-system/reviews) docxpert.io is a cloud-based QM compliance platform designed to run ISO-ready quality systems with less manual overhead. Pricing stays flexible: pay-as-you-go plans start at €89/month with unlimited users/admins. At its core, docxpert.io delivers document control and approvals: lifecycle statuses, versioning with compare and revision cycles, role-based access control, and configurable multi-stage workflows. AI features accelerate authoring and quality by generating documents via a guided wizard, classifying content, running ISO compliance checks, and powering a QM Knowledge Assistant (RAG) to find and summarize the right information fast. Beyond documents, docxpert.io connects the full compliance loop: requirement coverage and automated gap analysis, CAPA with RCA (5-Why/Ishikawa) and effectiveness checks, and training with quizzes and certificates that can be externally verified. Every action is recorded in an immutable audit trail, with optional blockchain stamping and verification URLs for critical events. Supported standards: ISO 9001:2015, ISO 13485:2016, IATF 16949, ISO 14001, ISO 27001. Languages Supported (UI): German (DE), English (EN) docxpert.io combines ISO-focused document control with AI-powered compliance automation and audit-grade evidence in one platform. Unlike generic DMS tools, it’s built around how compliance teams actually work: controlled lifecycles, multi-stage approvals, revision cycles, and a requirement-to-document coverage model that makes gaps visible and actionable. What makes it different is the end-to-end traceability: gap analysis and coverage dashboards, CAPA with structured RCA and validation, training with certificates and verification, and an immutable audit trail with optional blockchain stamping for high-integrity proof. For multi-site organizations, branch & merge and impact analysis help manage local variants while keeping a single source of truth. **Who Is the Company Behind docxpert.io - AI-Powered Management System?** - **Seller:** [docxpert.io](https://www.g2.com/sellers/docxpert-io) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 14. [Efficient QMS](https://www.g2.com/products/efficient-qms/reviews) Efficient QMS Complete is simple to use, cost effective, cloud-based, paperless management software that simplifies creation, editing and control of documented information for any Company. **Who Is the Company Behind Efficient QMS?** - **Seller:** [Jnfspecialties](https://www.g2.com/sellers/jnfspecialties) - **HQ Location:** COLORADO SPRINGS, US - **LinkedIn® Page:** http://www.linkedin.com/company/jnf-specialties-llc (2 employees on LinkedIn®) ### 15. [Enzyme QMS](https://www.g2.com/products/enzyme-qms/reviews) Enzyme QMS is 21 CFR Part 11 compliant, validated out-of-box, and offers an industry-leading number of integrations so you can keep using the tools you love. Designed to scale as you scale, Enzyme supports the full product lifecycle, making it the only QMS you’ll ever need. - Complete: Enzyme QMS has everything you need, premarket to postmarket, startup to IPO. - Versatile: Enzyme adapts to your way of working, not the other way around. - Proactive: Our QMS software is continuously evolving to better meet your needs. - Intuitive: Designed by quality & regulatory professionals, for quality & regulatory professionals. Headquartered in South San Francisco, Enzyme was founded in 2017 by industry veterans frustrated by existing QMS solutions. Leveraging our deep experience in regulated software development, we’ve applied the best practices in software system integration to designing a product for all life science companies, including drug, biologic, device, and digital. **Who Is the Company Behind Enzyme QMS?** - **Seller:** [Greenlight Guru](https://www.g2.com/sellers/greenlight-guru) - **Year Founded:** 2013 - **HQ Location:** Indianapolis, IN - **Twitter:** @greenlightguru (10,590 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3837459/ (139 employees on LinkedIn®) ### 16. [Epicor Connected Process Control](https://www.g2.com/products/epicor-connected-process-control/reviews) Epicor Connected Process Control (CPC) is a no-code/low-code MES and Connected Worker platform with embedded digital work instructions that provide task-level guidance, process control, traceability, and real-time reporting. The platform provides a unified environment with consistent workflows across stations and operations, connecting workers, tools, and business systems. CPC supports both operator-performed and automated operations. Tasks can be completed through guided instructions or automatically confirmed through PLCs and integrated equipment, with results captured as part of the product record. CPC enables production data to flow from the shop floor to business systems for analysis and operational decision-making. It can be deployed as a standalone system or integrated with ERP platforms, including native integration with Epicor Kinetic. Key capabilities: Flexible configuration: Drag-and-drop workflow configuration, task changes, and line balancing without custom development. Digital work instructions: Embedded editor supporting images, text, GIFs, videos, PDFs, and more to present workstation-specific guidance. Device connectivity: Integration with torque tools, barcode readers, gauges, printers, scales, vision systems, badge readers, and PLC-controlled equipment. Process validation: Pre-requisite pathway logic ensures required assembly and sub-assembly steps are completed before progression. Quality workflows: Reject, rework, and repair handling with recorded outcomes and operator prompts when required. Traceability and genealogy: Records component usage, operator activity, and device measurements for compliance and investigation. Data collection and reporting: Captures task-level activity including cycle times vs takt, good and bad part counts, Andon events, step confirmation results, and current production status. CPC is typically used in discrete manufacturing operations such as assembly, kitting, testing, repair, maintenance, and controlled processing activities where execution steps must be verified and documented. **Average Rating:** 4.7/5.0 **Total Reviews:** 3 **Who Is the Company Behind Epicor Connected Process Control?** - **Seller:** [Epicor](https://www.g2.com/sellers/epicor) - **Company Website:** https://www.epicor.com - **Year Founded:** 1972 - **HQ Location:** Austin, TX - **Twitter:** @Epicor (9,286 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/4617/ (6,179 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Mid-Market, 33% Small-Business #### What Are Recent G2 Reviews of Epicor Connected Process Control? **"[Intuitive Setup and Interface, Perfect for Tracking](https://www.g2.com/survey_responses/epicor-connected-process-control-review-12537760)"** **Rating:** 5.0/5.0 stars *— Steve B.* [Read full review](https://www.g2.com/survey_responses/epicor-connected-process-control-review-12537760) --- **"[Streamlines Processes with Ease and Versatility](https://www.g2.com/survey_responses/epicor-connected-process-control-review-12847154)"** **Rating:** 4.0/5.0 stars *— Jonathan L.* [Read full review](https://www.g2.com/survey_responses/epicor-connected-process-control-review-12847154) --- ### 17. [EPIQ QMS](https://www.g2.com/products/epiq-qms/reviews) EPIQ QMS by Caliber is a complete quality management system that centralizes quality, enhances compliance, and controls quality risk. EPIQ beautifully connects quality events, documents, and learning into a single powerful, scalable, and reliable QMS. **Who Is the Company Behind EPIQ QMS?** - **Seller:** [Caliber](https://www.g2.com/sellers/caliber) - **Year Founded:** 2001 - **HQ Location:** Pittsburgh, Pennsylvania - **Twitter:** @CaliberTech (84 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/caliberuniversal/ (881 employees on LinkedIn®) ### 18. [eQMS Suite](https://www.g2.com/products/eqms-suite/reviews) The eQMS Suite, specifically designed for the life sciences industry, is built upon an integrated Document Management System (DMS). This modular software solution allows for flexible combinations of its components to establish a comprehensive, GxP-compliant electronic Quality Management System (eQMS). Key modules within the eQMS Suite include: Document Control: Efficient management and oversight of documents in adherence to regulatory mandates. raining Management: Organization, scheduling, and tracking of all training activities. E-learning: Interactive online courses designed for employee qualification. Complaint Management: Systematic recording and processing of complaints. Deviation Control: Structured recording and handling of deviations. CAPA Management:Systematic implementation of corrective and preventive actions. Change Control: Controlled management and documentation of system changes. Technical Documentation: Creation and management of technical documents. Supplier Qualification: Efficient structuring and evaluation of suppliers. The eQMS Suite is tailored for companies within the life sciences sector, including pharmaceutical manufacturers, medical technology firms, and producers of medical devices, food, and cosmetic products. It provides comprehensive support for adhering to GxP guidelines through an integrated approach. **Who Is the Company Behind eQMS Suite?** - **Seller:** [Digital Life Sciences](https://www.g2.com/sellers/digital-life-sciences) - **Year Founded:** 2007 - **HQ Location:** Gescher, DE - **LinkedIn® Page:** https://www.linkedin.com/company/digital-life-sciences-gmbh/ (54 employees on LinkedIn®) ### 19. [ERA](https://www.g2.com/products/era-2019-12-13/reviews) ERA Environmental Software Solutions develops web-based EH&S management software for small, medium, and large manufacturers needing to comply with governmental regulations, monitor their environmental outputs, author and manage Safety Data Sheets, and standardize their Health and Safety procedures to guarantee compliance. Companies across the automotive, aerospace, and paints and coatings industries, to name a few, rely on ERA’s all-in-one SaaS for complete coverage of their EH&S needs, from air, water, and waste emissions tracking to federal, provincial, and state reporting. ERA boasts Fortune 100 and Fortune 500 clients while also offering a fair pricing strategy and modular design that have allowed the company to become the market leader for small and medium businesses. ERA was founded in 1995 and has offices in Philadelphia and Montreal. **Who Is the Company Behind ERA?** - **Seller:** [ERA Environmental Management Solutions](https://www.g2.com/sellers/era-environmental-management-solutions) - **Year Founded:** 1995 - **HQ Location:** Bala-Cynwyd, US - **Twitter:** @ERAenvironment (646 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/608593 (76 employees on LinkedIn®) ### 20. [EwIMS](https://www.g2.com/products/ewims/reviews) EwIMS is a software suite comprised of tools for product plannning, document management audits, HR, business processes, etc. **Who Is the Company Behind EwIMS?** - **Seller:** [Omnex Systems](https://www.g2.com/sellers/omnex-systems) - **Year Founded:** 1986 - **HQ Location:** Port Coquitlam, CA - **LinkedIn® Page:** https://www.linkedin.com/company/omnexsystems/ (163 employees on LinkedIn®) ### 21. [Factored Quality](https://www.g2.com/products/factored-quality/reviews) Factored Quality brings all of your quality and compliance operations together in a single unified platform. We help streamline communication between operations teams, labs, and inspectors around the world. With Factored Quality, you can store, upload, manage, and analyze all inspection, audit, and compliance reports in one place. Leverage our trusted network of 2000+ inspectors, auditors, and labs in 30+ countries, or use FQ as an internal workflow to collaborate between your in-house quality teams and front-line operations teams. Supply chain software integrations, external APIs, and historical upload features allow you to maximize your quality control process. **Who Is the Company Behind Factored Quality?** - **Seller:** [Factored Quality](https://www.g2.com/sellers/factored-quality) - **LinkedIn® Page:** https://www.linkedin.com/company/factored-quality ### 22. [FLAGS Software](https://www.g2.com/products/flags-software/reviews) A flexible, modular solution designed to optimise your quality control process and workflow. **Who Is the Company Behind FLAGS Software?** - **Seller:** [FLAGS Software](https://www.g2.com/sellers/flags-software) - **Year Founded:** 1989 - **HQ Location:** Solihull, England, United Kingdom - **LinkedIn® Page:** http://www.linkedin.com/company/flags-software (8 employees on LinkedIn®) ### 23. [FlinkISO](https://www.g2.com/products/flinkiso/reviews) FlinkISO provides hassle-free solution to all your QMS requirements with an array of rich features which are essential for your quality management system compliance! **Who Is the Company Behind FlinkISO?** - **Seller:** [Flinkiso](https://www.g2.com/sellers/flinkiso) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 24. [FMEA Database](https://www.g2.com/products/fmea-database/reviews) Sunday Business Systems provides cost effective software to help achieve compliance to quality standards such as ISO 9001, AS9000, and TS16949. **Who Is the Company Behind FMEA Database?** - **Seller:** [Sunday Business Systems](https://www.g2.com/sellers/sunday-business-systems) - **Year Founded:** 2004 - **HQ Location:** Aptos, US - **LinkedIn® Page:** https://www.linkedin.com/company/sunday-business-systems/ (2 employees on LinkedIn®) ### 25. [FocusBIS](https://www.g2.com/products/focusbis/reviews) Focus BIS provides a range of services generally for small to medium sized organisations. The pinnacle of our service is our web based management system to meet the requirements of quality, safety and the environment. **Who Is the Company Behind FocusBIS?** - **Seller:** [FocusBis](https://www.g2.com/sellers/focusbis) - **Year Founded:** 1996 - **HQ Location:** North Rocks, AU - **LinkedIn® Page:** http://www.linkedin.com/company/focusbis (3 employees on LinkedIn®) ## What Is Quality Management Systems (QMS)? [Environmental, Quality and Safety Management Software](https://www.g2.com/categories/environmental-quality-and-safety-management) ## What Software Categories Are Similar to Quality Management Systems (QMS)? - [Environmental Health and Safety Software](https://www.g2.com/categories/environmental-health-and-safety) - [Manufacturing Execution System (MES) Software](https://www.g2.com/categories/manufacturing-execution-system) - [Medical Quality Management Systems (QMS)](https://www.g2.com/categories/medical-qms) --- ## How Do You Choose the Right Quality Management Systems (QMS)? ### What You Should Know About QMS ### What is Quality Management Software? A quality management system (QMS) streamlines the supply chain by maintaining the main components of quality assurance processes. These components include quality planning, quality control, quality assurance, and quality improvement. This allows businesses to improve the quality of business processes by providing a more efficient system for supply chain quality activities. Quality management helps companies automate quality compliance processes and align them with industry standards, regulations, and customer requirements. While this type of software usually focuses on product quality, some vendors also provide features to automate quality control for professional services companies.  **What Does QMS Stand For?** QMS stands for quality management system, sometimes referred to as enterprise quality management software (EQMS). #### What Types of Quality Management Software Exist? Quality management software can be delivered as a standalone product or as a module of another software such as ERP systems or environmental, quality, and safety management.  A QMS is used across various industries, including manufacturing, IT, automotive, medical, food, and various service industries. Each industry has a standard management system which signifies that a company maintains a quality standard for its industry. A few examples of industries with distinctive quality standards are: **Automotive:** The international automotive task force has developed its own QMS that applies explicitly to the automotive industry. This QMS focuses on areas such as car safety, warranty management, and car material waste reduction. [Medical QMS](https://www.g2.com/categories/medical-qms) **:** The healthcare industry developed a QMS that has standardized requirements for medical devices. This helps with the design, production, installation, and servicing of all medical devices. **Food:** The food industry has developed a standardized QMS that attempts to combat food safety hazards within the food chain. Having a certified food QMS in place communicates to customers that the ingredients going into their food are safe and of a high quality.  ### What is a popular QMS service for enhancing software quality? Depending on your or the company's specific needs, G2 offers several popular QMS platforms catered to various needs from regulatory compliance to automation and scalability. Some of these top contenders are: - [ETQ Reliance QMS](https://www.g2.com/products/etq-reliance-qms/reviews): Ideal for its flexibility and scalability in cloud-based environments, it offers audit management and various compliance tools. - [Qualio](https://www.g2.com/products/qualio/reviews): This software is great for tech companies, providing compliance features with a focus on cloud deployment, audit processes, and documentation. - [MasterControl QMS](https://www.g2.com/products/mastercontrol-quality-management-system/reviews): Provided QMS solutions for document control, CAPA, and audit management to ensure compliance with FDA and ISO standards. These are just some of the few Quality Management Software (QMS) that can help enhance software quality. ### What are the Common Features of Quality Management Software? The following quality management functionality can help users define, implement, and monitor total quality management activities: **Document control:** Often, businesses need to maintain a repository of documents that house best practices and procedures. A QMS can help centralize important documentation that allows workers to access essential business processes and procedures. This helps to promote collaboration, improve decision making, and ultimately save workers' time. **Risk management:** QMS allows users to evaluate risk by standardizing risk assessment documentation. This provides procedures, instructions, and records for any risk management. **Inspection management and internal audits:** QMS allows businesses to conduct internal audits seamlessly. Within a QMS, users can schedule audits and alert the appropriate workers to complete audits promptly. A QMS can also store audit forms and create reports that analyze audit data. **Corrective and preventive action (CAPA):** CAPAs can help provide a structure for what is at the core of a business' inefficiencies. A QMS helps manage and track CAPAs by automatically routing them to quality managers, who can quickly construct a workflow to promptly identify the issue's leading cause. Over time, data collected can be analyzed to determine process improvement areas, such as equipment or materials changes, process redesign, or safety initiatives. **Change management:** Quality management software can make change management more efficient and streamlined within a company. With a change management feature, users can summarize what change is occurring within their business and then create the necessary action plans. This helps users determine the impact of a particular change and provides workflows for all teams that need to make necessary changes. **Compliance:** Companies need to track regulatory compliance related to quality management for their business. Since regulatory requirements can vary by industry or location, businesses use quality management software to identify and monitor laws and standards applicable to their operations. There are also industry standards established by organizations such as the American Society for Quality, the International Organization for Standardization, or the Food and Drug Administration (FDA) agency in the US. To ensure compliance with regulations and standards, QMS software includes features for: - A repository of compliance data that is updated regularly to provide the latest information and document changes  - Quality policy management defines and implements work procedures and processes compliant with standards and regulations - Auditing functionality to identify nonconformance or outdated policies and procedures for quality control Other Features of Quality Management Systems (QMS): [Assessments Capabilities](https://www.g2.com/categories/quality-management-qms/f/assesments), [Certifications Capabilities](https://www.g2.com/categories/quality-management-qms/f/certifications), [Supplier Evaluation Capabilities](https://www.g2.com/categories/quality-management-qms/f/supplier-evaluation), [Workflows Capabilities](https://www.g2.com/categories/quality-management-qms/f/workflows) ### What is the best quality management software for tech companies? Based on expert G2 reviews, these are some of the best quality management software for tech companies: - [ComplianceQuest](https://www.g2.com/products/compliancequest-qms/reviews) - [Ideagen Quality Management](https://www.g2.com/products/ideagen-quality-management/reviews) - [Arena PLM & QMS](https://www.g2.com/products/arena-plm-qms/reviews) These tools are designed to help tech companies maintain high standards, ensure compliance, and improve product quality. ### What are the Benefits of Quality Management Software? Implementing QMS is one of the best ways to ensure continuous improvement of the quality of a company's products and services. Users should think of a QMS as a one-stop shop for quality assurance resources and as a way to enable efficient reactions to any opportunities and obstacles that employees may encounter. **Improved documentation:** One of the most significant benefits of implementing a QMS is improved documentation of all business processes and procedures. Having all the critical documents in one location enhances visibility and helps mitigate potential risk. **Unified procedures:** Having a central location for quality management helps define company standards and establishes how each work process is performed to fit within the business's quality system. Since each company has its own set of documentation, values, and compliance, there must be one unified quality system that establishes how each action fits within the structure of the business. **Maintain strong customer relations:** A QMS allows companies to update best business practices that directly correlate to customer demands. Whenever a business identifies consistent customer complaints, users can update procedures accordingly. This results in higher customer satisfaction and improved business retention. **Save time:** Ultimately, a QMS is meant to maintain a consistent business practices approach across a company. This means maintaining consistency in project activities, which will improve the use of resources and time within the company. Quality management software can help companies save time on various activities such as new product development, manufacturing, and maintenance. ### Who Uses Quality Management Software? Quality management software is mostly beneficial to the following personas: **Quality control professionals:** The quality assurance team members need QMS software to stay up to date with the latest changes in regulations and define and implement quality control processes. They also use QMS to track these processes' implementation in other departments, such as production and product development. **Production managers:** This software type helps production managers implement and monitor quality procedures during all the manufacturing activities. Quality processes can vary significantly depending on the type of product. **Product development teams:** QMS data can help develop new products and improve existing products. Historical data provides insights into a product's pros and cons from a quality perspective, which helps product managers develop better products. ### What are the Alternatives to Quality Management Software? Alternatives to quality management software can replace this type of software, either partially or entirely: [ERP systems](https://www.g2.com/categories/erp-systems): ERP systems can only replace quality management software when they provide all or most quality assurance features described above. ERP solutions that only include limited functionality, such as inspection management, cannot fully replace quality management software and should not be considered as alternatives.  [Environmental, quality, and safety management software](https://www.g2.com/categories/environmental-quality-and-safety-management): This type of software combines functionality for quality management and environmental, health, and safety (EHS) modules.  #### Software Related to Quality Management Software Related solutions that can be used together with quality management software include: [Product lifecycle management (PLM) software](https://www.g2.com/categories/plm) **:** PLM software manages data during the development of a product from inception through the manufacturing, servicing, and disposal process. In essence, a PLM is closely related to a QMS since both software deal with streamlining business processes and making the production process more efficient. While a PLM can help manage production data, a QMS can facilitate more corrective and preventive actions to ensure that the data is accurate and complies with standard requirements. Integrating the two can help improve the design and production monitoring. [GRC platforms](https://www.g2.com/categories/grc-platforms) **:** GRC platforms help companies ensure compliance with many regulations, standards, and internal policies. While this type of software can manage documentation on quality requirements, it does not provide the features to define and implement quality control activities such as inspection and corrective actions.  [ERP systems](https://www.g2.com/categories/erp-systems): Production planning and scheduling are done using ERP systems, but this software type doesn't always include functionality for quality control. Even when ERP provides quality management modules, they may not be enough for complex operations and highly regulated industries. [Manufacturing execution system (MES) software](https://www.g2.com/categories/manufacturing-execution-system) **:** MES helps manufacturers monitor quality on the shop floor. Manufacturers use QMS to define quality assurance procedures deployed on the shop floor using MES solutions. MES monitors production in real time and provides quality metrics used by quality managers to identify nonconformance. ### Challenges with Quality Management Software Quality management software can come with its own set of challenges.  **Over documenting:** Many organizations that implement quality management software go overboard with documentation regarding best business practices and procedures. This leads to some QMS having multiple documents for one method, which can confuse employees and mislead them. To combat this issue, companies must make sure that the QMS is consistently checked for duplicate documentation. **Outdated documentation:** Many organizations that implement a QMS don’t always update documentation regarding best business practices and procedures. This leads to some QMS having outdated quality data, which can be misleading for employees. To combat this issue, the QMS should be consistently checked for new changes to regulations and procedures. **Business process reengineering:** A QMS cannot be very efficient unless users follow detailed and consistent business processes. Ideally, companies implementing quality management should review their operations to ensure that they are optimized to provide the best possible quality and comply with regulations. This requires extra effort and investment and may be overlooked by buyers, creating bottlenecks and inconsistencies that the software cannot solve.  ### Which Companies Should Buy Quality Management Software? Quality management is essential to all businesses but critical to the following types of companies: **Manufacturers:** Product quality can be an essential competitive advantage in manufacturing, especially in industries like consumer goods, where many companies are making similar products. An increasing number of consumers prefer to pay more for better quality, and manufacturers need quality management software to meet their customers' expectations. Even companies that focus less on quality and more on cost reduction still need to comply with quality regulations to avoid fines or legal actions. **Heavily regulated businesses:** Companies in some sectors face more stringent regulations because their activities may put at risk the health and safety of their employees, customers, and the public. A few examples are oil and gas, mining, construction, healthcare, chemicals, and food or beverage industries. ### How to Buy Quality Management Software #### Requirements Gathering (RFI/RFP) for Quality Management Software Requirements for quality management should focus on each buyer's specificity, such as their industry or the type of product they manufacture. For example, food manufacturing requires advanced quality control because the wrong mix of ingredients may cause serious health issues. Quality requirements can also vary depending on the type of operations, such as product development, production, storage, and logistics.  Global companies need to comply with regulations that apply to their locations and markets where they operate. While some industry standards are enforced globally, others are specific to a particular continent or country.  #### Compare Quality Management Software Products **Create a long list** There are dozens of QMS solutions, and a long list can be created by eliminating those that are not a good fit for the buyer. For instance, a healthcare company won't benefit from QMS software that focuses on manufacturing or oil and gas. Other criteria to eliminate vendors from the selection process are their geographical presence or the software delivery model (cloud vs. on premises). **Create a short list** To create a shortlist, buyers need to eliminate more vendors from the long list, which requires further information. The requirements list mentioned above is usually sent to the vendors from the long list, who provide details on how they support each criterion. Vendor responses are compared by buyers, which allows them to choose the best options. Companies must clearly understand how quality management functionality is delivered. Features can be included in the system, provided through integration with other solutions, or may require customization and changes to the software's source code. Critical functionality such as inspection management and corrective actions must be delivered out of the box (included in the system's standard version). The cost of the software and related professional services can also be a criterion used to create a shortlist but should not be the most important. Buyers need to avoid sacrificing functionality or services to save money. **Conduct demos** The shortlist products usually provide similar features, and buyers need to see live demos of each product to validate each solution's capabilities. All demos should follow a predefined script that simulates the buyer's most important quality control activities.  It is also essential to focus on regulations or standards critical to the company, such as FDA requirements for food processing companies or ISO 13485 for medical device manufacturers. #### Selection of Quality Management Software **Choose a selection team** The selection team should include quality managers, compliance specialists, and product development team members. External consultants are often involved because of their expertise in a specific area or industry, such as manufacturing or supply chain.  **Negotiation** While software pricing is a vital negotiation factor, it is preferable to compare the costs and the benefits of the software. Instead of getting a discount on software licenses, buyers should negotiate for advanced features that are not included in the standard system, such as predictive quality analytics or extended services such as unlimited support and training. These will allow the company to better support its employees involved in the quality assurance processes and improve customer satisfaction by delivering better products and services. **Final decision** While executives often make the final decision, this should be a team effort, and managers need to make sure that the employees are aware of the software's pros and cons. User buy-in needs to be achieved before the final decision, not during the implementation. ### What Does Quality Management Software Cost? There are two types of costs related to quality management software: **Direct costs:** This includes software licenses, training, implementation, and consulting services offered by the vendor.  **Indirect costs:** These costs pertain to the costs involved in training employees to familiarize them with the regulations and standards that the company needs to comply with. Companies may also need to hire new employees with extensive experience using the software or a similar system. #### Return on Investment (ROI) The main benefits of using quality management software are twofold: - Savings realized by reducing defects and avoiding fines and penalties for nonconformance - Increased sales and customer retention by providing reliable products and services To calculate the ROI of the software, buyers need to estimate the financial value of both costs and benefits. For instance, the cost of hiring a quality manager can be $100,000 per year. A company that manufactures goods worth $1,000,000 every month and reduces its defects by 5% will save $600,000 annually.  To achieve positive ROI, the benefits' financial value should exceed the costs of using the QMS. ### Implementation of Quality Management Software **How is Quality Management Software Implemented?** QMS implementation complexity varies depending on the company's size, industry, and the type of products and services it provides. Small businesses with standard quality control procedures tend to implement QMS themselves, with the vendor’s help. Medium and large companies are more likely to work with a dedicated project manager from the vendor, which may slow down the implementation process but increases its chances of success.  Suppose the buyer is also replacing other related solutions like ERP. In that case, it is essential to synchronize both systems' implementation to ensure they are compatible and quality management processes are consistent across all systems. **Who is Responsible for Quality Management Software Implementation?** The implementation of QMS is planned and executed by the buyer with the vendor's support or one of its partners. Medium and large companies can benefit from having a dedicated project manager for the implementation and sometimes work with external consultants with extensive quality management experience. The execution of the implementation plan involves all members of the quality control team and other departments that may benefit from using the system, such as production, logistics, and product development. The employees who were part of the selection process should also be involved in implementation since they are already somewhat familiar with the new system. **What Does the Implementation Process Look Like for Quality Management Software?** The implementation process should review and improve the processes and workflows related to quality assurance. This will impact all other phases of the implementation, as follows: **Data migration:** Migration of data from legacy systems and other data sources should focus on the needed information for the new or improved processes. Outdated historical data and obsolete procedures should not be transferred to the new system. **System configuration:** This is about adapting the QMS solution to the company's processes, not the other way around. While QMS provides standard features for functionality like inspection management, buyers often modify them based on their workflows. **Training:** Training should not focus exclusively on features and how functionality helps users improve quality and collaborate with other departments such as sales.  **Go live:** The go-live should not happen until all quality control processes have been clearly defined, and the system configured accordingly.  **When Should You Implement Quality Management Software?** There is no perfect timing for implementation, but buyers should avoid peak seasons when it may significantly disrupt their activities. Implementation should be planned months in advance to allow time for data migration, integration, and training.  When buyers also plan to implement other related software such as ERP or EHS, it is preferable to implement all systems simultaneously. If this is not possible, companies should synchronize their plans to implement multiple software solutions and review business processes across multiple systems.  ### Quality Management Software Trends **Sustainability** Quality management software is focusing more on improving sustainability practices. This includes improving ways that companies can reduce waste and their carbon footprint. The overall goal is to reduce the human impact on the environment and practice better corporate social responsibility. **Social media** Quality management software are mining more and more customer data from social media sites and incorporating them into their QMS. This allows companies to see mentions about their products and what customers are talking about, thus helping them meet customer expectations and improve their products.