Quantum Metric
Quantum Metric is the customer-centered digital analytics platform for today’s leading organizations. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 40% of the world’s internet users, supporting global brands across every industry to get to the heart of their customer, with greater speed and efficiency. For more information about Quantum Metric, visit www.quantummetric.com.
Average Rating: 4.6/5.0
Total Reviews: 271
How Do G2 Users Rate Quantum Metric?
- User Scoring: 7.1/10 (Category avg: 8.1/10)
- Integrations: 7.6/10 (Category avg: 8.2/10)
- Multi-Product Analytics: 7.8/10 (Category avg: 8.2/10)
- Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)
Who Is the Company Behind Quantum Metric?
- Seller: Quantum Metric
- Company Website:
- Year Founded: 2015
- HQ Location: Colorado Springs, Colorado, United States
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Twitter: @quantummetric
673 Twitter followers -
LinkedIn® Page: www.linkedin.com
467 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Product Manager
- Top Industries: Retail, Telecommunications
- Company Size: 63% Large, 25% Medium
What Do G2 Reviewers Say About Quantum Metric?
AI-generated summary from verified user reviews
Pros
- Users value the near real-time insights from Quantum Metric, enhancing their understanding of user interactions effectively.
- Users value the almost real-time session replays from Quantum Metric, enhancing insights into user behavior and friction points.
- Users find Quantum Metric to be user-friendly, significantly enhancing customer experience analysis and session monitoring.
- Users value the comprehensive analytics of Quantum Metric, enabling deep insights into customer experience and behaviors.
- Users appreciate how Quantum Metric simplifies bug detection, enabling quick identification of issues and enhancing overall UX analysis.
Cons
- Users find the learning curve steep, struggling with outdated training content and complex functionalities.
- Users face challenges with session issues in Quantum Metric, limiting their ability to effectively track and troubleshoot sessions.
- Users find the steep learning curve of Quantum Metric challenging, especially with the dense UI and outdated training content.
- Users report significant data inaccuracy issues, leading to confusion and wasted time during analysis and alerts.
- Users face replay issues in Quantum Metric, finding it difficult to locate sessions and sometimes missing replays altogether.
What Are Recent G2 Reviews of Quantum Metric?
"Real-Time Insights to Spot User Friction and Technical Errors"
Rating: 4.5/5.0 stars
— ULISES RODRIGO G.
"Provides value but needs improvements"
Rating: 4.0/5.0 stars
— mIGUEL D.
