Product Analytics Software Resources
Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Product Analytics Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, and reports from industry data.
Product Analytics Software Articles
G2 Launches New Attribute for Its Heatmap Tools Category
In this growing competitive digital world, where companies compete for user attention and time, tracking website traffic is essential for businesses to collect the necessary data to understand how visitors interact with their websites. Capturing how potential customers navigate a website has been an integral part of heatmap tools. These tools are important for usability testing to optimize websites and engage visitors.
by Alanna Iwuh
Product Analytics Software Glossary Terms
Product Analytics Software Discussions
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Question on: LogRocket
What are the best practices when it comes to masking or excluding the data from collection?
Passwords are obvious for exclusion. Anything else? Should the network requests be excluded? They are extremely helpful in debugging but can sometimes contain sensitive data.
Hi Bakul, great question! We would recommend hiding any sensitive user information such as passwords, credit card information, and personal data.
If you check out our docs on privacy (https://docs.logrocket.com/docs/privacy), we've listed out the different types of data you can exclude such as videos, DOM elements, network data, and more. Hope this helps!
0
Question on: Pendo
why is it so difficult to export reports
I haven't had any issues exporting report information. Once thing to keep in mind, though, is that the reports are CSVs, so any edits and you'll need to save them as an Excel. Tip: I have an Excel file that I copy the various reports data into so that I can maintain my preferred formatting and column headers.
0
Question on: Smartlook
Is there any reason why smartlook would not record some portions of the user session?
In one of the support items, our team member reached out to you to debug why the session did not have a particular action. Our team did not provide the url which was accessed by the user since it was confidential. We wanted to know if there is anything else we could understand from you on these cases in future.
Hi Inbaraj,
We’d like to look into this for you but we’d need some more details about this specific case. Please reach out to our support team at support@smartlook.com and they’ll be happy to explore this further.
Best,
Lara
Product Analytics Software Reports
Mid-Market Grid® Report for Product Analytics
Fall 2026
G2 Report: Grid® Report
Grid® Report for Product Analytics
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Product Analytics
Fall 2026
G2 Report: Grid® Report
Momentum Grid® Report for Product Analytics
Fall 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Product Analytics
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Product Analytics
Summer 2026
G2 Report: Grid® Report
Small-Business Grid® Report for Product Analytics
Summer 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for Product Analytics
Summer 2026
G2 Report: Grid® Report
Grid® Report for Product Analytics
Summer 2026
G2 Report: Grid® Report
Momentum Grid® Report for Product Analytics
Summer 2026
G2 Report: Momentum Grid® Report





