Best Other Hospitality Software - Page 16

Offerly

Create an offer. Add triggers unique to your guests. Increase bookings.

Olery

Olery develops hotel management tools to gain real-time feedback from customers.

OnceThere

Founded in 2015 and based in Austin, Texas, OnceThere is a platform that makes work easy for suppliers of tours & activities.

Ondine

Ondine is an AI assistant for luxury hospitality, offering 24/7 multilingual guest communication based on documented property information. Staff control interactions, as the system uses official records for prices, schedules, and availability. It manages service requests like spa treatments, dining reservations, and transportation, logging inquiries for staff to review or complete. Questions outside its knowledge are escalated to staff transparently. Accessible via mobile browsers without downloads, staff can approve responses or enable autonomous operation once confident in its accuracy. Managers can update property details using voice dictation, with changes instantly available to guests. Properties can customize branding with names, logos, and colors, while the system processes documents like spa menus and restaurant offerings, updating automatically with uploads. Data is stored in Europe, with guest conversations deleted after 90 days and logs after 12 months.

Oprivia

Oprivia is a Swiss web-based B2B platform for structured post-booking operations in hospitality. It complements existing property management and booking systems by connecting guest registration and identity verification, guest and service cases, housekeeping, maintenance and other service-partner assignments in one shared operating record. Role- and context-based access separates guest, host, operator and governance responsibilities. Tasks, deadlines, status, evidence, approvals, escalations and documented closure remain linked to the relevant stay, property or work order. Oprivia is designed for professional hosts, hotels, serviced and business apartments, multi-unit operators, property managers and their service partners. Oprivia does not manage reservations, rates, availability or channel distribution and is not a PMS, booking engine, channel manager or payment provider. Initial deployments are limited to a clearly agreed operational scope.

OrderBoard - Digital Menu Platform

OrderBoard is a digital menu platform that revolutionises the dining experience for both customers and businesses alike. With a simple scan, customers can effortlessly explore menus, while providing valuable insights to boost sales and enhance satisfaction. OrderBoard enables businesses to swap and change menu items in seconds, eliminating the need for costly reprints and easily adapting to ingredient availability. By pinning specials and promotions, businesses can drive sales and increase visibility for profitable dishes or seasonal offers. Leveraging AI technology, OrderBoard empowers businesses to craft captivating menu descriptions and transform basic item details into irresistible culinary experiences. Customisable features allow businesses to personalize their menu appearance, including cover images, logos, and the option to choose between light or dark modes.

Ordyx

Ordyx provides a rich set of features which makes it an irreplaceable tool for hospitality professionals.

Owl Ops

OwlOps is a task and maintenance management app that helps you improve communication, enhance accountability, and eliminate the paper shuffle in your restaurant operation. In 2009, brothers Doug and Brad Rixmann had -that- phone call. Brad, having recently taken over the family's Tim Hortons franchise, was frustrated. He had a great team of managers and maintenance tech, but he and his team felt that they were dropping the ball on all the little things—spending too much time in emergency mode and not enough getting things done. They looked for a solution to help keep track and manage it all, but nothing was suited for the industry or were really overpriced. So, Doug, with over 30 years of experience in the restaurant operations and point-of-sale development, created OwlOps—Brad was the first "customer." After realizing how helpful it could be to other owners and operators, they brought OwlOps to market in 2014 and are now serving 5000+ restaurants. Doug and the team at OwlOps thrive on building strong relationships with their customers and making restaurant operation a more successful and rewarding experience.

Owner Relations

Owner Relations specializes in developing user friendly applications for condo-hotels, fractional ownership properties, and vacation property management companies.

Parity

Parity remotely controls and optimizes HVAC systems to guarantee utility cost savings and reduce CO2 emissions with no upfront investment. Optimizer, our advanced HVAC software service, automatically controls and optimizes HVAC systems in real time through remote control adjustments. These adjustments change equipment performance parameters (such as set points and speed) to maximize energy efficiency and enhance HVAC operations, without compromising occupant comfort. Beyond energy savings, our service reduces staff workloads, maximizes demand response revenue, improves operational efficiency, and lowers exposure to fines from building performance standards. The full Optimizer service consists of our control optimization software, Parity Insights (Pi) dashboard, automated demand response curtailment, and support from our team of remote and onsite HVAC experts. As energy efficiency and GHG emissions regulations tighten, Parity offers a low or no upfront cost opportunity to reduce your building’s energy consumption and utility costs.

Parity+

Parity+ by RateGain Move beyond parity monitoring to identify, prove, and resolve revenue leakage. Overall Product Overview Parity+ is RateGain’s AI-powered end-to-end rate parity monitoring and management platform. It helps hotels identify where parity violations are occurring, understand their commercial impact and likely cause, validate whether the violation is genuinely bookable, identify the actual source, and take structured action toward resolution. Hotels often know that an OTA or reseller is undercutting their brand website. The harder questions are why the violation is happening, who is responsible, whether the rate is genuinely bookable, and how the hotel can prove and resolve the issue. Parity+ addresses these challenges through a connected workflow: Identify → Evaluate → Understand → Validate → Act The platform combines broad parity monitoring, AI-assisted violation categorisation, like-for-like rate comparison, Test Reservations, source identification, evidence capture, alerts, workflows, and distribution integrations. It helps hotels move from simply seeing parity issues to actively controlling revenue leakage. Key Features and Offerings Comprehensive Parity Monitoring Track rate and availability parity across: · OTAs. · Metasearch platforms. · Mobile apps and mobile websites. · Member and closed-user-group rates. · Geo-specific and point-of-sale rates. · Brand.com. · Regional and global distribution channels. Centralised Parity Intelligence · Monitor overall parity score. · Review win, meet, and loss performance. · Identify top violating OTAs, metasearch channels, and properties. · Analyse rate and availability violations. · Assess potential revenue leakage. · Monitor parity trends across properties, regions, and brands. Like-for-Like Rate Comparison Parity+ compares equivalent offers by considering: · Room type. · Rate plan. · Cancellation policy. · Inclusions such as breakfast. · Taxes and fees. · Member, mobile, and promotional conditions. · Length-of-stay restrictions. This helps reduce false positives and allows teams to focus on genuine, commercially relevant violations. AI-Assisted Violation Categorisation Parity+ helps categorise the likely reason behind a violation, including: · Caching issues. · Bait-and-switch behaviour. · Promotions and unauthorised discounts. · Wholesaler redistribution. · Other rate or availability discrepancies. This gives teams greater clarity on why a violation may be happening and where the investigation should begin. Test Reservations Test Reservations validate whether a displayed rate can actually be booked. The workflow includes: 1. Identifying and prioritising important violations. 2. Executing real bookings across relevant channels, devices, and geographies. 3. Capturing the final bookable price and complete booking journey. 4. Auditing and validating the reservation. 5. Providing structured evidence through the platform. 6. Cancelling reservations and managing refund follow-ups where applicable. For each Test Reservation, customers can receive: · Final bookable price compared with the expected rate. · Booking journey screenshots. · Booking voucher or confirmation. · Channel, device, and point-of-sale information. · Violation summary and categorisation. · Evidence uploaded for tracking and action. Actual Source and Wholesaler Identification Test Reservations help identify whether the visible OTA undercut is being caused by a wholesaler, bedbank, affiliate, or downstream redistribution partner. This enables hotels to direct escalation toward the actual source rather than only the channel where the lower rate appears. Test Reservation Intelligence · Track repeat violating OTAs and wholesalers. · Review historical Test Reservation activity. · Identify recurring leakage patterns. · Understand partner and channel behaviour over time. · Move from one-off validation to continuous distribution intelligence. Alerts and Resolution Workflows · Configure alerts based on severity, channel, property, and variance. · Prioritise violations by commercial relevance. · Trigger Test Reservation requests. · Use proof-backed communication for partner escalation. · Track issue history and actions through a structured workflow. Auto-Fix Parity Where Parity+ is integrated with RateGain’s distribution capabilities, Auto-Fix can support faster response to parity violations through predefined rules and actions. Depending on the agreed configuration, actions may include: · Rate or cache refresh. · Partner notification. · Channel or inventory intervention. · Corrective distribution workflows. Auto-Fix should be understood as an integration-led capability configured around the customer’s distribution environment. It does not mean that every parity issue is automatically resolved without predefined rules or controls. Enterprise Portfolio Governance · Monitor parity across hotels, brands, regions, and markets. · Identify structural or repeat offenders across the portfolio. · Give central teams a prioritised view of the highest-impact issues. · Maintain an auditable record of detection, validation, escalation, and resolution. Key Differentiators From Detection to Resolution Most parity workflows stop after showing where a lower rate exists. Parity+ connects detection with analysis, validation, proof, source identification, escalation, and action. Proof-Backed Parity Management Test Reservations replace assumption with real booking evidence. This gives hotel teams stronger documentation for discussions with OTAs, wholesalers, and distribution partners. Identifies Where the Problem Originates Parity+ helps distinguish between the channel where the violation appears and the downstream wholesaler or redistribution partner responsible for the rate. Accurate, Context-Aware Comparison Like-for-like comparison considers room type, conditions, inclusions, taxes, and booking rules before classifying a rate difference as a parity violation. Test Reservation Analytics Parity+ does not treat a Test Reservation as an isolated service request. Test Reservation data becomes an intelligence layer for identifying repeat offenders, recurring patterns, and long-term distribution risks. Closed-Loop Parity Ecosystem Parity+ can connect monitoring, AI-assisted diagnosis, Test Reservations, evidence, communication, and Auto-Fix workflows in one broader parity-management ecosystem. Product Plus Operational Expertise The platform is supported by dedicated teams that manage Test Reservation execution, quality validation, evidence capture, cancellations, and refund follow-up. This helps customers scale validation without placing the entire operational burden on hotel teams. Parity+ is particularly valuable for: · Mid-scale and enterprise hotel groups. · Multi-property hotel chains. · Hotels with complex OTA, wholesaler, and bedbank distribution. · Hotels experiencing recurring undercutting on brand.com. · Distribution teams that struggle to identify the source of violations. · Hotel groups using manual parity reports, screenshots, and email follow-ups. · Commercial teams looking to protect direct bookings and reduce avoidable OTA commissions. Business Value Parity+ helps hotels: · Protect direct booking revenue. · Reduce revenue leakage caused by rate undercutting. · Improve brand.com price competitiveness. · Identify the true source of violations. · Strengthen OTA and wholesaler accountability. · Reduce time spent on manual validation. · Prioritise the issues with the greatest commercial impact. · Resolve parity issues more quickly and consistently. · Build customer trust through more consistent pricing. Implementation and Support: Parity+ is cloud-based and configurable around the customer’s properties, channels, markets, rate conditions, and workflows. RateGain provides onboarding, platform support, and operational support for Test Reservations. Distribution-led automation and Auto-Fix capabilities require the relevant integration and agreed customer rules. Parity+ is not a pricing or revenue-management system. It is a parity management and revenue-protection platform that helps hotels maintain pricing consistency across channels and take control of distribution leakage.

ParityRate

ParityRate provides range of web-based tools for hotels to drive online revenue and decrease management time.

Paya

Payroll Deductions

ARBA Retail Systems is a leading provider of POS software with payroll deduction services to hospital and corporate cafeterias and gift shops nationwide. Our famous payroll deduction services allow employees to place orders from their cafeteria or gift shop and complete payments with the use of their ID and available funds. Other products include: 1. Self Service Kiosks 2. Online Ordering 3. Online Retail Store 4. Mobile Applications 5. Cosmetic/Dermatology POS Services 6. Pet Store POS Services 7. Enterprise-level POS Solutions 8. Microsoft Azure cloud computing 9. Physical inventory tablets 10. Patient room service ordering software

Peakwork AG

Peakwork AG, founded in 2009, is the software specialist for the travel industry.