Online Reputation Management Software Resources
Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Online Reputation Management Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, and reports from industry data.
Online Reputation Management Software Articles
The G2 on the Digital Transformation of Brand Perception
Think about the last interaction you had with a brand. Maybe you saw a targeted ad on Instagram, opened an email from your favorite retailer, or read online reviews for the latest phone model.
by Stephanie Graham
Online Reputation Management Software Glossary Terms
Online Reputation Management Software Discussions
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Question on: Podium
I tend to have problems with my login, often it will simply go back to the sign in page and doesn't
?
You may need to refresh your cookies, especially if Podium went through an update recently.
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Question on: BrightLocal
How can more UK focused directories be added to Brightlocal?
UK based directories, or aggregators are the main ones I want adding.
Hi Mark. Thanks for your question.
We have a team of citation researchers who constantly review the sites we work with, to ensure they are fully functional and find new sites to include in our database.
We have a strict set of criteria that we apply to these sites; we do this to ensure that all the sites we submit to add genuine value to your local SEO.
You are welcome to get in touch with us to request any new sites that you’d like to see in our database by email at support@brightlocal.com.
Our citation research team will review these sites to determine if we are able to submit to them and update data on them. They will check the quality and speed of the site, and they will complete a test submission to determine how long it takes for the listing to go live and if the site's editorial team are helpful and responsive to emails. It typically takes us 5-7 days to determine if a site is usable before we add it to our database.
I hope that is helpful. Please don’t hesitate to contact our Customer Success team if you have any further questions.
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Question on: BrightLocal
How soon will the Review Widget be available to show reviews on websites?
With the addition of a Review Widget that will pull reviews from multiple sources, allow immediate reviews by users and then display the reviews on a website will add great value to the functionality of the Reputation Management app.
Thank You Myles. I appreciate your development to date. I am excited to have the Review Showcase feature. I know that you and your team will make the Review/Reputation Management Tool BEST-IN-CLASS. Thanks for all you do to help agencies and small businesses.
Hi Roger. Thanks for your review.
The widget (aka Review Showcase) is currently being planned and development on it will start in November for release in December/Jan - depending on how development goes.
Before then we have 2 other features coming out -
1. Review inbox - see reviews for all clients/locations in 1 stream so you don't need to access each report to see new reviews (they're all in one place)
2. Reviews by SMS - send SMS to clients to request reviews (to work alongside email & web-mode links)
Online Reputation Management Software Reports
Mid-Market Grid® Report for Online Reputation Management
Fall 2026
G2 Report: Grid® Report
Grid® Report for Online Reputation Management
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Online Reputation Management
Fall 2026
G2 Report: Grid® Report
Momentum Grid® Report for Online Reputation Management
Fall 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Online Reputation Management
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Online Reputation Management
Summer 2026
G2 Report: Grid® Report
Small-Business Grid® Report for Online Reputation Management
Summer 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for Online Reputation Management
Summer 2026
G2 Report: Grid® Report
Grid® Report for Online Reputation Management
Summer 2026
G2 Report: Grid® Report
Momentum Grid® Report for Online Reputation Management
Summer 2026
G2 Report: Momentum Grid® Report



