Online Reputation Management Software Resources
Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Online Reputation Management Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, and reports from industry data.
Online Reputation Management Software Articles
The G2 on the Digital Transformation of Brand Perception
Think about the last interaction you had with a brand. Maybe you saw a targeted ad on Instagram, opened an email from your favorite retailer, or read online reviews for the latest phone model.
by Stephanie Graham
Online Reputation Management Software Glossary Terms
Online Reputation Management Software Discussions
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Question on: Birdeye
Adding stars to our Google Search
I would like to add a rich snippet to our site to add stars in our Google search results. I have done some research and it seems that the method in which we receive these reviews are important. Do you know if we can do this using your service?
Hi Matthew, I am going to have your dedicated account manager reach out to you, but I also wanted to share this article with you: https://birdeye.com/blog/googles-star-rating-rich-snippet-changes-explained/
Hey Matthew. Birdeye allows you to easily ask "How did we do" and the user can choose to send a direct message back to you, review on Google, Facebook, Healthgrades, etc. There is also the ability to add recent reviews to your own website that show the Google star rating. Not sure if this answers your question, but I'm happy to chat directly if you want to know more about how Birdeye works. We've been using it for about 2 years now and it's worked wonderfully.
Comment deleted by user.
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Question on: Birdeye
What else can I do with it?
I signed up through PawnGuru
Hi Christopher,
If you want to email me at jennifer@birdeye.com I can have your dedicated rep give you a full tour!
0
Question on: Podium
What is the best way to get notified from Podium?
I have Podium and the notifications don't go away when I click on a message when someone else is responding to the customer. Is there an app for Podium instead of having to use the webpage?
Your customers can reach you anytime on your Podium number.
Usually my boss takes care of that .
Online Reputation Management Software Reports
Mid-Market Grid® Report for Online Reputation Management
Fall 2026
G2 Report: Grid® Report
Grid® Report for Online Reputation Management
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Online Reputation Management
Fall 2026
G2 Report: Grid® Report
Momentum Grid® Report for Online Reputation Management
Fall 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Online Reputation Management
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Online Reputation Management
Summer 2026
G2 Report: Grid® Report
Small-Business Grid® Report for Online Reputation Management
Summer 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for Online Reputation Management
Summer 2026
G2 Report: Grid® Report
Grid® Report for Online Reputation Management
Summer 2026
G2 Report: Grid® Report
Momentum Grid® Report for Online Reputation Management
Summer 2026
G2 Report: Momentum Grid® Report



