Online Reputation Management Software Resources

Hi Perri, Good questions! We are happy to give a demo without sales pitch. I will personally help any business who wants to see how or if BirdEye can help their business during these changing times. My email is jennifer@birdeye.com and I'm not in sales, so promise not to give a "sales pitch" :-). Also, we have a lot of videos and case studies on our website that many businesses look at to see how others are using us before and during Pandemic times. We have added a lot of features and enhancements specifically to help businesses connect with customers during this time. Thank you so much for your questions, and please reach out to me if I can help you in any way! -Jennifer Campisi

Hi Felicia, I believe you are talking about leaving a G2 review. I will have someone reach out to you to assist. G2 also has chat support, but I am very familiar as well, so I can help! I'll reach out to you.

Hi Stacy! Thank you for your question. If you import your clients via an excel spreadsheet, you can add a column called 'status' and assign the customer the proper status label for lead, customer, VIP, or custom status. Once imported, to change the automation actions for changing 'Lead' to 'Customer', navigate to Settings > Client Card & Forms > Client Status. If you have any trouble with this, please contact our Thryv Support team. They are available 24/7 via chat inside your Thryv, via email at support@thryv.com, or phone at 844-998-4798. I hope you find this helpful! Thank you!