Interpretation providers offer onsite, video, and phone-based interpretation solutions. Interpretation is a live service, differing from translation solutions, which are typically carried out after an event has concluded. Because it is conducted live, interpretation is usually considered less accurate than translation, which allows for more time to consider definitions and nuances of the original language. Providers interpret numerous languages, including many sign languages, and are often available around the clock. Generally, both consecutive (when the speaker and interpreter take turns speaking) and simultaneous (when the interpreter simultaneously interprets the speaker) interpreting services are available. Some providers employ interpreters with a wide range of industry-specific knowledge that can be used across many fields. Interpretation providers frequently offer confidential and in some cases HIPAA-compliant services. Businesses that work internationally or with clients that speak different languages may benefit from interpretation services. Businesses that frequently require interpretation may hire in-house interpreters but still utilize these providers when interpretation of lesser-known languages is needed. During interpretation sessions, clients may enlist transcription services to document the conversations for their records.
To qualify for inclusion in the Interpretation category, a service provider must:
- Provide live interpretation services (in-person, phone, or video) between two or more spoken or sign languages
- Employ or contract interpreters proficient in both the source and target languages