# Best Integrated Revenue and Customer Management (IRCM) for CSPs Software - Page 3 ## How Many Integrated Revenue and Customer Management (IRCM) for CSPs Software Products Does G2 Track? **Total Products under this Category:** 75 ### Category Stats (Aug 2026) - **Average Rating:** 4.33/5 The average rating of products in this category, based on all submitted ratings _Last updated: August 05, 2026_ ## How Does G2 Rank Integrated Revenue and Customer Management (IRCM) for CSPs Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 0+ Authentic Reviews - 75+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. **Sponsored** ### Jacquard Jacquard is purpose-built tooling for on-brand messaging that resonates wherever people are. Calibrated by language experts and producing trusted content at speed and scale, Jacquard helps leading global brands drive sustained brand affinity by harnessing the benefits of generative AI. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1490&secure%5Bchosen_at%5D=2026-08-08T20%3A11%3A35Z&secure%5Bdisplayable_resource_id%5D=1077&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=20660&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=20660&secure%5Bresource_id%5D=1490&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fintegrated-revenue-and-customer-management-ircm-for-csps%3Fpage%3D3&secure%5Btoken%5D=72d3922857b1ea650f14ee25fbfb6fea773d8f03aae89ec11ef8a114e867e462&secure%5Burl%5D=https%3A%2F%2Fwww.jacquard.com%2F&secure%5Burl_type%5D=company_website) ### [BillView](https://www.g2.com/products/billview/reviews) BillView is a telecom expense management software that enables large organizations to manage all aspects of their telecommunications inventory, usage, and expenditure. #### Who Is the Company Behind BillView? - **Seller:** [Fastlane Software](https://www.g2.com/sellers/fastlane-software) - **Year Founded:** 2000 - **HQ Location:** Perth, AU - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c3322ce5142b088edf858e96e453a8bb5953081bcf5669aaa4e7076c6ec1cb6b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbillview&secure%5Burl_type%5D=linkedin_company_website) 5 employees on LinkedIn® ### [Cerillion Enterprise BSS/OSS](https://www.g2.com/products/cerillion-enterprise-bss-oss/reviews) Cerillion Enterprise BSS/OSS Suite is a pre-integrated end-to-end CRM and billing solution for mobile, fixed, cable and multi-service communications providers. #### Who Is the Company Behind Cerillion Enterprise BSS/OSS? - **Seller:** [Cerillion](https://www.g2.com/sellers/cerillion) - **Year Founded:** 1999 - **HQ Location:** London, England, United Kingdom - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=deb36db5325eaf7168066d73d35ea69532d5c3d0e91142eb0b442246d1a1ea4e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcerillion-technologies&secure%5Burl_type%5D=linkedin_company_website) 369 employees on LinkedIn® ### [CFAST](https://www.g2.com/products/cfast/reviews) CFAST allows users to to manage mechanisms related to phoning, packages and subscriptions billings. #### Who Is the Company Behind CFAST? - **Seller:** [Gestion Syst√®mes T√©l√©com](https://www.g2.com/sellers/gestion-systa-a-mes-ta-a-la-a-com) - **Year Founded:** 2008 - **HQ Location:** SAINT-APOLLINAIRE, FR - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=62d8c9a126a666a31f9b84227a1512c4b2c55fb2178ce3a566f63d868d321d2c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcfast---solution-de-gestion-pour-op%25C3%25A9rateurs%2F&secure%5Burl_type%5D=linkedin_company_website) 17 employees on LinkedIn® ### [CommVergence](https://www.g2.com/products/commvergence/reviews) With iCommVergence, you can effectively provide billing for all of today's current telecommunications services and stay prepared for tomorrow's challenges. This automated solution can help you send bills out on time, typically requiring less resources and time than you spend today. #### Who Is the Company Behind CommVergence? - **Seller:** [Communications Software Consultants](https://www.g2.com/sellers/communications-software-consultants) - **Year Founded:** 1985 - **HQ Location:** Rensselaer, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a1e7bfbe7fa6ea7c4906e5542db8aa663cdf23cbc0d3ca6a79d3455abc0d7224&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F31346&secure%5Burl_type%5D=linkedin_company_website) 52 employees on LinkedIn® ### [Convergent Billing Soluton (CBS)](https://www.g2.com/products/convergent-billing-soluton-cbs/reviews) Huawei's Convergent Billing Solution (CBS) Release 5 has been updated based on the latest industry know-how and our own best practices. It retains the functionality of its predecessor while rebuilding the system architecture for greater flexibility and intelligence. Its new features will help operators deal with changing end-user behavior in a dynamic business environment. #### Who Is the Company Behind Convergent Billing Soluton (CBS)? - **Seller:** [Huawei Technologies](https://www.g2.com/sellers/huawei-technologies) - **Year Founded:** 1987 - **HQ Location:** Shenzhen, China - **Twitter:** @HuaweiEnt 411,859 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1d11c8ed5c7c947fbf03697d62c70d27bbe5da80c5ebda76e899e6b8d23a8e0d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3014%2F&secure%5Burl_type%5D=linkedin_company_website) 131,006 employees on LinkedIn® ### [Crestel Billing and Revenue Management](https://www.g2.com/products/crestel-billing-and-revenue-management/reviews) Integrated Platform to Maximize Benefits from the Right Billing Solution #### Who Is the Company Behind Crestel Billing and Revenue Management? - **Seller:** [Sterlite Technologies (previously Elitecore)](https://www.g2.com/sellers/sterlite-technologies-previously-elitecore) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [CrossPoint CRM](https://www.g2.com/products/crosspoint-crm/reviews) CrossPoint is a retail billing product which is designed to be incredibly flexible giving multiple ways to apply charges to customer accounts. #### Who Is the Company Behind CrossPoint CRM? - **Seller:** [ATS](https://www.g2.com/sellers/ats-16753d69-48e8-4e85-9f8a-4b7c4b9e17f4) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Customer Engagement System (CES)](https://www.g2.com/products/customer-engagement-system-ces/reviews) HUAWEI SmartCare customer experience analytics solution offers Per Service Per User (PSPU) data analysis capabilities on the basis of correlating the data of the Business Support System (BSS) and the Operations Support System (OSS) in the telecom network. Based on the practice of customer lifecycle management, HUAWEI SmartCare helps to identify and rectify problems in operators' network and service processes, improve customer satisfaction and Network NPS, reduce churn, and discover new business opportunities. #### Who Is the Company Behind Customer Engagement System (CES)? - **Seller:** [Huawei Technologies](https://www.g2.com/sellers/huawei-technologies) - **Year Founded:** 1987 - **HQ Location:** Shenzhen, China - **Twitter:** @HuaweiEnt 411,859 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1d11c8ed5c7c947fbf03697d62c70d27bbe5da80c5ebda76e899e6b8d23a8e0d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3014%2F&secure%5Burl_type%5D=linkedin_company_website) 131,006 employees on LinkedIn® ### [Data Refinery](https://www.g2.com/products/data-refinery/reviews) Data Refinery (formerly Comptel Data Refinery) plays an important role in supporting the digital customer journey. It provides a layer of intelligent fast data to enable real-time decisions and actions. The software has the capacity to capture and process vast amounts of raw data in-stream. #### Who Is the Company Behind Data Refinery? - **Seller:** [Nokia](https://www.g2.com/sellers/nokia) - **Year Founded:** 1865 - **HQ Location:** Espoo, Southern Finland - **Twitter:** @Symbian 8,285 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=889667e9b9d0e732d6e23e924f24786f085ef0090c87f0ec773e8deaade77612&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1070%2F&secure%5Burl_type%5D=linkedin_company_website) 100,243 employees on LinkedIn® - **Ownership:** HEL: NOKIA #### Who Uses This Product? - **Company Size:** 100% Large #### What Are Recent G2 Reviews of Data Refinery? **["Data Refinery "](https://www.g2.com/survey_responses/data-refinery-review-1622226)** **Rating:** 5.0/5.0 stars _— Sol C._ [Read full review](https://www.g2.com/survey_responses/data-refinery-review-1622226) ### [Dial-Gate VoIP Billing Solution](https://www.g2.com/products/dial-gate-voip-billing-solution/reviews) Dial-Gate VoIP Billing Solution is a web-administered, RADIUS-based VoIP billing platform designed specifically for VoIP service providers. It provides authentication, authorization and accounting services to RADIUS clients that process prepaid and postpaid transactions. Its embedded CDR services allow full-featured management reporting and real time monitoring of calls. #### Who Is the Company Behind Dial-Gate VoIP Billing Solution? - **Seller:** [Dialexia](https://www.g2.com/sellers/dialexia) - **Year Founded:** 2001 - **HQ Location:** montreal, CA - **Twitter:** @Dialexia 202 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=51c10f5f2577e331f92f7c363be13af3a834d96063aba2678da4b4d18817870a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdialexia-communications&secure%5Burl_type%5D=linkedin_company_website) 14 employees on LinkedIn® ### [Dynasoft Telefactura](https://www.g2.com/products/dynasoft-telefactura/reviews) TeleFactura is the definitive convergent Telecom CDR billing software system with Radius, Xero and Sage integrations. The modern and intuitive solution can be used for voice, VoIP, mobile MVNO, data and ISP billing, call accounting and rating, data mediation, provisioning, account reconciliation, Telecoms auditing and as Radius AAA server. #### Who Is the Company Behind Dynasoft Telefactura? - **Seller:** [Dynasoft](https://www.g2.com/sellers/dynasoft) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Emersion Software Systems](https://www.g2.com/products/emersion-software-systems/reviews) Emersion helps you Engage with your customers, Integrate your systems, Automate business processes and Collect payment. #### Who Is the Company Behind Emersion Software Systems? - **Seller:** [Emersion Software Systems](https://www.g2.com/sellers/emersion-software-systems) - **HQ Location:** Melbourne, AU - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=41610557ab70f3b4d8caacb3054837ab4e14ab34eb6a2cfb3b8982d9da66c476&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Femersion-software&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Enghouse Billing as a Service](https://www.g2.com/products/enghouse-billing-as-a-service/reviews) CustomCall's billing solution is provided as a turnkey, hosted product for CSPs, providing front-end order entry and account management, to back-end bill processing, invoice production and statement delivery. Clients use CustomCall's proprietary front-end applications to enter and manage customer information that includes phone numbers and enhanced services to which the customer's end user has subscribed. #### Who Is the Company Behind Enghouse Billing as a Service? - **Seller:** [Enghouse Systems](https://www.g2.com/sellers/enghouse-systems) - **Year Founded:** 1984 - **HQ Location:** Markham - **Twitter:** @EnghouseInterac 2,418 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f817d6a24efc2045479268e47e7124e25f84a6d65472505e9f62f8381960db96&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fenghouse%2F&secure%5Burl_type%5D=linkedin_company_website) 1,294 employees on LinkedIn® - **Ownership:** ENGH (TSE) ### [Euclid](https://www.g2.com/products/euclid/reviews) Terminus Customer Care & Billing system (TERMINUSCCB) is a truly integrated billing and CRM system. It is developed for Next Generation Telecom/Utility Applications. #### Who Is the Company Behind Euclid? - **Seller:** [Terminus Technologies](https://www.g2.com/sellers/terminus-technologies) - **Year Founded:** 2009 - **HQ Location:** Hamilton, NZ - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5d459ca5a934cd57f3e444ba8494b2c7c5c5de763f053553c794c696df616d57&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fterminus-technologies&secure%5Burl_type%5D=linkedin_company_website) 28 employees on LinkedIn® ### [Eureka AI](https://www.g2.com/products/eureka-ai/reviews) Our enterprise software enables partnerships between mobile operators and leading enterprises, allowing them to provide better service to their existing customers, and gain many more at the same time. Our global team of data scientists, engineers & product managers are dedicated to unlocking this depository of human activity, because better understanding leads to better decisions, and better outcomes for all. #### Who Is the Company Behind Eureka AI? - **Seller:** [Eureka AI](https://www.g2.com/sellers/eureka-ai) - **Year Founded:** 2016 - **HQ Location:** Singapore, SG - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9cf2d0ed67c59eeedb2e4d0dfea892a06d9947274852b36e083acefb88314b25&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feureka-analytics-pt&secure%5Burl_type%5D=linkedin_company_website) 36 employees on LinkedIn® - [‹ Prev‹ Prev](/categories/integrated-revenue-and-customer-management-ircm-for-csps?order=popular&page=2#product-list) - [1](/categories/integrated-revenue-and-customer-management-ircm-for-csps?order=popular#product-list) - [2](/categories/integrated-revenue-and-customer-management-ircm-for-csps?order=popular&page=2#product-list) - 3 - [4](/categories/integrated-revenue-and-customer-management-ircm-for-csps?order=popular&page=4#product-list) - [5](/categories/integrated-revenue-and-customer-management-ircm-for-csps?order=popular&page=5#product-list) - [Next ›Next ›](/categories/integrated-revenue-and-customer-management-ircm-for-csps?order=popular&page=4#product-list) Spotlight Categories [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm) [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration) [Environmental Health and Safety Software](https://www.g2.com/categories/environmental-health-and-safety) [Experience Management Software](https://www.g2.com/categories/experience-management) [Analytics Platforms](https://www.g2.com/categories/analytics-platforms) Similar Categories - [Agriculture](/categories/agriculture) - [Alumni Management](/categories/alumni-management) - [Amusement Park Management Software](/categories/amusement-park-management-software) - [Apparel](/categories/apparel-22ffe365-e774-46a6-b034-ced369db372d) - [Architecture](/categories/architecture) - [Association Management](/categories/association-management-) - [Auction](/categories/auction-software) - [Automotive](/categories/automotive) - [Aviation](/categories/aviation) - [Awards Management](/categories/awards-management) - [Bakery](/categories/bakery) - [Camp Management](/categories/camp-management) - [Cannabis Industry](/categories/cannabis-industry) - [Cemetery](/categories/cemetery) - [Child Care](/categories/child-care) [Browse Integrated Revenue and Customer Management (IRCM) for CSPs Themes](/categories/integrated-revenue-and-customer-management-ircm-for-csps/themes) ![Neya Kumaresan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neya Kumaresan") NK Researched and written by [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan) Updated October 3, 2024 Integrated revenue and customer management (IRCM) solutions provides a framework for communication service providers (CSPs) to optimize and better their billing and customer management processes. To qualify for inclusion in the IRCM for CSPs category, a product must: - Track and manage customer-facing processes - Optimize existing customer lifecycle management processes - Analyze financial and overall business performance - Target CSPs specifically Show More