# Best Emergency Medical Services Software - Page 6

## How Many Emergency Medical Services Software Products Does G2 Track?

**Total Products under this Category:** 102

### Category Stats (Aug 2026)

- **Average Rating:** 4.15/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings

_Last updated: August 01, 2026_

## How Does G2 Rank Emergency Medical Services Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 700+ Authentic Reviews
- 102+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Emergency Medical Services Software
 ![G2 Grid® for Emergency Medical Services Software plotting products by satisfaction and market presence](https://www.g2.com/categories/emergency-medical-services/grids.png?focus%5B%5D=339&focus%5B%5D=42239&focus%5B%5D=11656&focus%5B%5D=53559&focus%5B%5D=1303427&focus%5B%5D=5136&focus%5B%5D=47113&focus%5B%5D=19534)

Highlighted products: Everbridge 360 (Critical Event Management), ImageTrend, CentralSquare Public Safety & Justice, Tyler Enterprise Public Safety, First Due, Aladtec by TCP, MEDHOST EDIS, and ESO EHR.

Underlying data: [Grid® JSON](https://www.g2.com/categories/emergency-medical-services/grids.json?focus%5B%5D=everbridge-360-critical-event-management&focus%5B%5D=imagetrend&focus%5B%5D=centralsquare-public-safety-justice&focus%5B%5D=tyler-enterprise-public-safety&focus%5B%5D=first-due&focus%5B%5D=aladtec-by-tcp&focus%5B%5D=medhost-edis&focus%5B%5D=eso-ehr)

**Sponsored**

### Aladtec by TCP

Aladtec is a specialized employee scheduling software solution designed specifically for public safety organizations, such as fire departments, police departments, and emergency medical services. This innovative platform streamlines the complex process of scheduling personnel around the clock, allowing agencies to focus on their critical mission of serving the community rather than getting bogged down in administrative tasks. By automating scheduling, Aladtec helps organizations manage their workforce more effectively, ensuring that they have the right number of staff available at all times. The target audience for Aladtec includes public safety administrators, human resources personnel, and operational managers who are responsible for maintaining compliance with labor laws and union agreements while also managing budgets and overtime costs. The software is particularly beneficial for organizations that operate on unique rotation patterns and require adherence to specific staffing policies. By providing a centralized platform for scheduling, Aladtec enhances communication and collaboration among team members, ultimately leading to improved employee satisfaction and retention. Key features of Aladtec include real-time data access, which allows administrators to monitor staffing levels, budget allocations, and overtime usage effectively. This insight is crucial for making informed decisions that can help mitigate unnecessary costs. Additionally, the software offers self-service tools for employees, granting them the flexibility to manage their schedules according to their preferences. This includes the ability to trade shifts, bid for open shifts, and view their schedules at any time, fostering a sense of ownership and accountability among staff. Aladtec stands out in the public safety scheduling software category by providing tailored solutions that align with the specific needs of emergency service organizations. Its focus on compliance tracking and adherence to labor rules helps mitigate risks associated with scheduling errors. Furthermore, the platform’s user-friendly interface ensures that both administrators and employees can navigate the system with ease, enhancing overall productivity. By automating routine scheduling tasks, Aladtec empowers public safety personnel to devote more time to their core responsibilities, ultimately benefiting the communities they serve.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1220&secure%5Bchosen_at%5D=2026-08-03T20%3A33%3A25Z&secure%5Bdisplayable_resource_id%5D=1220&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1220&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=5136&secure%5Bresource_id%5D=1220&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Femergency-medical-services%3Fpage%3D6&secure%5Btoken%5D=b4473d1d60386b43f80ce0d500b31b8d74f0a1080b9e0d953f94a16a314cab22&secure%5Burl%5D=https%3A%2F%2Ftcpsoftware.com%2Fproducts%2Faladtec%2F%3Futm_source%3Dg2%26utm_medium%3Dppc&secure%5Burl_type%5D=custom_url)

### [Platinum CAD](https://www.g2.com/products/platinum-cad/reviews)

Platinum CAD, PTS Solutions computer aided dispatch software, provides your agency/department the necessary tools to keep your command center running smoothly.

#### Who Is the Company Behind Platinum CAD?

- **Seller:** [PTS Solutions](https://www.g2.com/sellers/pts-solutions)
- **Year Founded:** 1988
- **HQ Location:** Harrisonburg, US
- **Twitter:** @PTS\_Solutions  
55 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=efc52c22691ca6814cdc59cfffe01b3e47bb7a2e001068f6638a317da6930ba3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpts-solutions-inc-&secure%5Burl_type%5D=linkedin_company_website)  
33 employees on LinkedIn®

### [PremierOne CAD](https://www.g2.com/products/premierone-cad/reviews)

PremierOne CAD Software helps agencies improve response times, efficiently allocate resources and better inform first responders through better information gathering and situational awareness.

#### Who Is the Company Behind PremierOne CAD?

- **Seller:** [Motorola Solutions](https://www.g2.com/sellers/motorola-solutions-efb6343e-6151-4953-b240-1dcb41cb4efa)
- **HQ Location:** Chicago, US
- **Twitter:** @MotoSolutions  
27,864 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2e4f6fe6d5c2ccc28d9acfb3e8d40d645249fe1fc7f7fab994db1c897a5448fb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmotorolasolutions%2F&secure%5Burl_type%5D=linkedin_company_website)  
27,929 employees on LinkedIn®
- **Ownership:** NYSE:MSI
- **Total Revenue (USD mm):** $7,414

### [Prepared](https://www.g2.com/products/prepared/reviews)

Prepared is an AI-powered platform designed to revolutionize emergency response by integrating assistive AI into every stage of the 911 call process. By consolidating critical tools into a single, unified interface, Prepared enhances the efficiency and effectiveness of telecommunicators, dispatchers, and first responders.

#### Who Is the Company Behind Prepared?

- **Seller:** [Prepared](https://www.g2.com/sellers/prepared)
- **Year Founded:** 2019
- **HQ Location:** New York, New York, United States
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=39bbe7466a751e558dbe8b3c9b09a8d91aaf48468f85dc8edcf3fc7ee4f028fa&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fprepared911%2F&secure%5Burl_type%5D=linkedin_company_website)  
135 employees on LinkedIn®

### [PSTrax](https://www.g2.com/products/pstrax/reviews)

PSTrax is a cloud-based operations management platform built for Fire & Rescue, EMS, Law Enforcement, and Department of Defense (DoD) agencies. The platform digitizes routine checks and automates inventory tracking across key operational areas, including Vehicles, Stations, PPE, SCBA, Supplies, Assets, Controlled Substances, and Blood Products. Each module is tailored to meet the unique demands of the agency type it supports, ensuring relevance across diverse mission sets. The platform reduces administrative workload and supports operational readiness by replacing paper checks and spreadsheets with intuitive digital tools. Agencies can adapt each module to their needs, stay aligned with evolving standards, and maintain full visibility and accountability, freeing more time to focus on public safety and protecting the communities they serve. Get to know us at PSTrax.com and schedule a free demo here to experience the benefits firsthand, and discover why PSTrax is the #1 inventory management software built for first responders.

#### Who Is the Company Behind PSTrax?

- **Seller:** [PSTrax](https://www.g2.com/sellers/pstrax)
- **Year Founded:** 2009
- **HQ Location:** Littleton, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c653cd4c3964003379556d4ce26b5e72d3eed49bfbb671b075ef57bfb4ec2ab9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpstrax%2F&secure%5Burl_type%5D=linkedin_company_website)  
44 employees on LinkedIn®

### [Pulsara](https://www.g2.com/products/pulsara/reviews)

Pulsara connects people when seconds matter. Pulsara is a secure, user-friendly app that unites the entire care team, even across different departments or organizations. By replacing multiple phone calls, radio reports, faxes, and pagers with one unified patient channel, Pulsara streamlines workflows, leading to reduced treatment times, lower costs, and enhanced experiences for both patients and caregivers.

#### Who Is the Company Behind Pulsara?

- **Seller:** [Pulsara](https://www.g2.com/sellers/pulsara)
- **Year Founded:** 2013
- **HQ Location:** Bozeman, Montana, United States
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e1a9019b5bae8b0b44d504bf9e03c91218c98898f0fdbd63d4fd4a723031e8c1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpulsara&secure%5Burl_type%5D=linkedin_company_website)  
72 employees on LinkedIn®

### [RapidDeploy](https://www.g2.com/products/rapiddeploy/reviews)

As the industry’s only truly integrated, cloud-native platform, RapidDeploy powers the end-to-end emergency response journey that enables real-time connectivity to devices and data — anywhere.

#### Who Is the Company Behind RapidDeploy?

- **Seller:** [RapidDeploy](https://www.g2.com/sellers/rapiddeploy)
- **Year Founded:** 2014
- **HQ Location:** Austin, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fabf10a9d344deb519ee4e7f026f36bc80c829e016a5ba5eba06966a2bd91949&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frapiddeploy&secure%5Burl_type%5D=linkedin_company_website)  
89 employees on LinkedIn®

### [RapidSOS](https://www.g2.com/products/rapidsos/reviews)

RapidSOS is an intelligent safety platform that securely links life-saving data from over 500 million connected devices, applications, and sensors directly to emergency services and first responders. By integrating with more than 15,000 first responder agencies worldwide, RapidSOS enhances emergency response capabilities, ensuring that critical information reaches the right personnel promptly. Founded in 2012, the company has developed a suite of products designed to improve situational awareness and streamline emergency communications.

#### Who Is the Company Behind RapidSOS?

- **Seller:** [RapidSOS](https://www.g2.com/sellers/rapidsos)
- **Year Founded:** 2012
- **HQ Location:** New York, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2e7d4b415a665bb4ac1892c9ee0b91649c351cea86b1a8e6d1b14e09a8633727&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frapidsos&secure%5Burl_type%5D=linkedin_company_website)  
280 employees on LinkedIn®

### [RapidSOS Connect](https://www.g2.com/products/rapidsos-connect/reviews)

Technology has dramatically improved our lives over the last 50 years, except for when we need it most. 911 relies on the limited information a phone call can provide and the result is often delays in dispatching and emergency responders arriving on scene, under-informed. But today, data exists that can save lives.

#### Who Is the Company Behind RapidSOS Connect?

- **Seller:** [RapidSOS](https://www.g2.com/sellers/rapidsos)
- **Year Founded:** 2012
- **HQ Location:** New York, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2e7d4b415a665bb4ac1892c9ee0b91649c351cea86b1a8e6d1b14e09a8633727&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frapidsos&secure%5Burl_type%5D=linkedin_company_website)  
280 employees on LinkedIn®

### [Rave 911 Suite](https://www.g2.com/products/rave-911-suite/reviews)

Providing 9-1-1 telecommunicators and first responders powerful capabilities for handling, dispatching, and responding to emergency calls more efficiently and effectively with location data, Smart911, live video streaming, georeferenced floor plans, and text-from-911 capabilities.

#### Who Is the Company Behind Rave 911 Suite?

- **Seller:** [Rave Mobile Safety](https://www.g2.com/sellers/rave-mobile-safety)
- **Year Founded:** 2004
- **HQ Location:** Framingham, MA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bd215fdfa71f5c36c3ce214909d0045cdaacb43bc140b5115fe7b2fe95e9e3d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F165665%2F&secure%5Burl_type%5D=linkedin_company_website)  
91 employees on LinkedIn®

### [Rave Link](https://www.g2.com/products/rave-link/reviews)

Rave Link (formerly Rave Aware) is a cost-effective, secure and interoperable solution for public safety agencies to share data, speed response and collaborate on incidents across jurisdictions. Rave Aware allows you to give advanced notice, allocate resources, and communicate better with surrounding jurisdictions.

#### Who Is the Company Behind Rave Link?

- **Seller:** [Rave Mobile Safety](https://www.g2.com/sellers/rave-mobile-safety)
- **Year Founded:** 2004
- **HQ Location:** Framingham, MA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bd215fdfa71f5c36c3ce214909d0045cdaacb43bc140b5115fe7b2fe95e9e3d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F165665%2F&secure%5Burl_type%5D=linkedin_company_website)  
91 employees on LinkedIn®

### [Resgrid](https://www.g2.com/products/resgrid/reviews)

Resgrid is a personnel resource logistics and department management system designed to assist first responder organizations like volunteer fire departments, career fire departments, public safety, search and rescue, hazmat, and others in managing their personnel and resources.

#### Who Is the Company Behind Resgrid?

- **Seller:** [Resgrid](https://www.g2.com/sellers/resgrid)
- **Year Founded:** 2012
- **HQ Location:** Carson City, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dbc8b14ba01fabefecb4f07a0e93cba4f8d04ca6340793761ed561a64dfd3555&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2783249&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [RTEAM](https://www.g2.com/products/rteam/reviews)

RTEAM is a real-time solution that provides a powerful user-managed tool to create alerts and exceptions.

#### Who Is the Company Behind RTEAM?

- **Seller:** [DataTech911](https://www.g2.com/sellers/datatech911)
- **HQ Location:** Columbia, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9579de513bf050e0c03bbbbac1a776f1c852615457d9918487bcbb42df0f0aeb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdatatech911&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

### [Senda Salud](https://www.g2.com/products/senda-salud/reviews)

Senda Salud es una aplicación para la gestión integral de una empresa de ambulancias con todas las soluciones necesarias para mejorar la efectividad y ahorrar costes. Es un Software Médico con Gestion de Flotas

#### Who Is the Company Behind Senda Salud?

- **Seller:** [Senda Salud](https://www.g2.com/sellers/senda-salud)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [Smart CAD](https://www.g2.com/products/smart-cad/reviews)

Smart CAD is an intuitive solution for rapid unit dispatching and incident management trusted by public safety units and emergency services in over 50 countries.

**Average Rating:** 5.0/5.0

**Total Reviews:** 37

#### Who Is the Company Behind Smart CAD?

- **Seller:** [GINA Software](https://www.g2.com/sellers/gina-software)
- **Year Founded:** 2010
- **HQ Location:** Brno, CZ
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6a9aa62a79851618da1168edc012c9c68b99552b6ed9f850beee2ac27a9dfab5&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgina-software&secure%5Burl_type%5D=linkedin_company_website)  
41 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Public Safety, Government Relations
- **Company Size:** 65% Medium, 27% Large

#### What Do G2 Reviewers Say About Smart CAD?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Smart CAD, enhancing efficiency during critical emergency response situations.
- Users highlight the **real-time coordination** capabilities of Smart CAD, enhancing response efficiency during emergencies.
- Users highly value the **reliable coordination** capabilities of Smart CAD, enhancing emergency response efficiency and teamwork.
- Users commend the **speed of response** provided by GINA software, enhancing coordination and crisis management effectively.
- Users value the **efficient emergency response** capabilities of Smart CAD, enhancing coordination and real-time information sharing.

##### Cons

- Users face challenges with **limited functionality** , needing support for basic vehicle switching and slow improvement processes.
- Users often face **inefficiencies** with Smart CAD, experiencing slowdowns on older devices and delayed improvements.
- Users experience **slow performance** with Smart CAD, especially on older devices or when managing multiple tasks.
- Users find the **complexity of features** in Smart CAD overwhelming, requiring training for effective use.
- Users find the **limited features** of Smart CAD can restrict functionality and usability, especially on damaged devices.

#### What Are Recent G2 Reviews of Smart CAD?

**["Benefits of the GINA SmartCAD System for Efficient Management of the Dispatch Center"](https://www.g2.com/survey_responses/smart-cad-review-12087683)**

**Rating:** 5.0/5.0 stars

_— Jana L._

[Read full review](https://www.g2.com/survey_responses/smart-cad-review-12087683)

**["Revolutionizing Emergency Response with Real-Time Coordination"](https://www.g2.com/survey_responses/smart-cad-review-12083459)**

**Rating:** 5.0/5.0 stars

_— David D._

[Read full review](https://www.g2.com/survey_responses/smart-cad-review-12083459)

### [SOMA Platform](https://www.g2.com/products/soma-platform/reviews)

SOMA Global is empowering public safety agencies to better serve their communities. Our cloud-native public safety platform offers Computer-Aided Dispatch, Mobile Dispatch, Jail Management, Records Management, and Data Interoperability. Mission-essential information easily, securely stored and accessed 99.999% reliability uptime, less than 5 minutes support response time.

#### Who Is the Company Behind SOMA Platform?

- **Seller:** [Soma Global](https://www.g2.com/sellers/soma-global)
- **Year Founded:** 2017
- **HQ Location:** Tampa, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5995cb7d58266854ac7c145df40bf911edce0596857639b638e1acce1edfa8ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsoma-global%2F&secure%5Burl_type%5D=linkedin_company_website)  
35 employees on LinkedIn®

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Similar Categories

- [Armory Management](/categories/armory-management)
- [Critical Event Management (CEM) Platforms](/categories/critical-event-management-cem-platforms)

- [Emergency Management](/categories/emergency-management)
- [Fire Department](/categories/fire-department)

- [Law Enforcement](/categories/law-enforcement)
- [Other Public Safety](/categories/other-public-safety)

[Browse Emergency Medical Services Themes](/categories/emergency-medical-services/themes)

 ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein")
ES

Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein)

Updated October 3, 2024

Emergency medical services (EMS) software provides information management tools for ambulance and EMS agencies, fire departments, hospitals, and critical care services. EMS personnel and departmental management solutions include, but are not limited to, hiring and onboarding; patient records; and call, unit, station, billing, and vehicle management. Organizations use EMS tools to eliminate patient care record (PCR) information error, support 911 and computer-aided dispatch systems, facilitate quick response time for first responders, maintain staff training, and provide real-time risk management reporting and tracking.

EMS systems are most commonly implemented across volunteer, commercial, municipal, county, and city agencies. EMS software often integrates with GPS, [billing](https://www.g2crowd.com/categories/billing), [payroll](https://www.g2crowd.com/categories/payroll), and [HR](https://www.g2crowd.com/categories/hr) solutions and tends to be customizable to fit your organization’s needs.

To qualify for inclusion in the Emergency Medical Services category, a product must:

- Organize an EMS team's emergency response
- Provide transparency into field operations
- Streamline personnel, unit, call, and station management

Show More