Email Tracking Software Resources
Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Email Tracking Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, and reports from industry data.
Email Tracking Software Articles
Sales Enablement Guide: Strategy, Metrics, and Software (2026)
There are plenty of business functions that support sales.
by Harshita Tewari
Sales Cadence: What It Is, Importance, and How to Build One
When new leads enter your pipeline, the worst thing you can give sales reps is freedom without direction.
by Harshita Tewari
What Is Marketing Attribution? How to Measure It
Each stage of the sales funnel—from awareness to consideration to purchase—requires a unique strategy.
by Lauren Pope
Email Tracking Software Glossary Terms
Email Tracking Software Discussions
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Question on: Cirrus Insight
how can I improve on synchronisation with Salesforce
I encounter that not every mail is directly attached to Salesforce - trying to figure out what I have to do different.
Hi Andrea, lately there seems to be an overall problem with synchronizing with information with Cirrus. I have gmail and while all of my emails are synching up, my entire system has slowed down and my IT department is looking into, but has not gotten back to me. At this point, I was told to log out completely out of Cirrus. Sorry I don't have more to share. Thinking there is a compatibility software issue has occurred that I have no expertise in.
To have an email being sent or received via gmail show up in SF as part of the record you need to click the "Add to Salesforce" link on the Cirrus bar. If Salesforce recognizes the contact it will show up in the confirmation window if it doesn't you have to type in the contact in the search window, then search and click on the search result that is correct.
I'd also check for duplicate records. Many times the name is in there more than once and the contact record without the correct email address will present instead of the one you want.
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Question on: Replybutton
What is best way to make good
Can i use this multiple account and multiple devices
Yes, you can use with multiple accounts and devices.
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Question on: Doubletick - Email Tracking for Gmail and GSuite
Why does the software require permissions such as access to delete all of my mails?
When installing the chrome plugins, the app requests for permission, which includes the complete control over my Gmail inbox including but not limited to accessing all of my emails and deleting some of my mails
Doubletick does not ask for such permissions.
Other Email Tracking tools usually require permissions for complete Gmail mailbox access - Read Emails, Delete Emails, or Create or Compose new Emails.
But, At Doubletick, we take your privacy very seriously, Doubletick does not need any Gmail account permission.
Email Tracking Software Reports
Mid-Market Grid® Report for Email Tracking
Fall 2026
G2 Report: Grid® Report
Grid® Report for Email Tracking
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Email Tracking
Fall 2026
G2 Report: Grid® Report
Momentum Grid® Report for Email Tracking
Fall 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Email Tracking
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Email Tracking
Summer 2026
G2 Report: Grid® Report
Small-Business Grid® Report for Email Tracking
Summer 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for Email Tracking
Summer 2026
G2 Report: Grid® Report
Grid® Report for Email Tracking
Summer 2026
G2 Report: Grid® Report
Momentum Grid® Report for Email Tracking
Summer 2026
G2 Report: Momentum Grid® Report




