Customer Data Platforms (CDP) Resources
Articles, Glossary Terms, Discussions, Topics, and Reports to expand your knowledge on Customer Data Platforms (CDP)
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, topics to contrast viewpoints, and reports from industry data.
Customer Data Platforms (CDP) Articles
Simplifying Customer Data Platforms and Introducing Its Attributes on G2
Imagine you want to buy a new car. While looking through site after site, comparing prices, and researching which brand is best, you are likely exposed to many tailored ads and relevant content. Since the experience was so personalized, you might even think you have made the best choice for purchase. The reason behind such experiences may be due to a business using a customer data platform (CDP).
by Victoria Blackwell
50+ Customer Data Statistics for Successful Marketing Plans
Collecting customer data is crucial to any marketing strategy.
by Shruti Nair
Retail Media Advertising Trends in 2022
This post is part of G2's 2022 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.
by Emily Malis Greathouse
2021 Trends in Martech and Adtech
This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.
by Emily Malis Greathouse
How to Balance Consumer Privacy and Personalization in Marketing
Every day, consumers are inundated with generic advertisements on billboards, subway ads, and TV and radio commercials.
by Stephanie Graham
The G2 on Martech: Continued Growth of CDPs and How They Leverage AI
Have you ever thought “Wow, they get me,” when interacting with a brand? It could be as simple as Netflix recommending the perfect show to binge, or Amazon suggesting a product that complements what’s already in your cart. We now expect these personalized experiences from brands. However, with more content, brands, and purchasing channels out there, it becomes difficult to personalize at scale. Enter the customer data platform (CDP).
by Emily Malis Greathouse
Customer Data Platforms (CDP) Glossary Terms
Customer Data Platforms (CDP) Discussions
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Question on: Lytics
As a business that does not have an e-commerce platform, how are you using Lytics for lead gen?Real estate does not have an e-commerce platform, so our aim is not to drive traffic to certain products to make a purchase. Rather we are trying to gather strong leads for our sales teams to pursue. It would be great to hear how other businesses are using the platform so we can get a stronger understanding on how to better utilise it in our industry.
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Hi there, Great question. Although you dont sell products Lytics can still be a great tool for driving leads. I work a lot with industries that are not ecommerce but still need a lead pipeline for sales teams. Building leads is generally a process of converting an unknown site visitor to a known person (meaning you gather their email and details). So Lytics has many tools that allow you to build personalized messages for known and unknown visitors. Those personalized messages can take the form of a registration, maybe a lead qualification form or something creative along those lines. Additionally Lytics can help you understand your unknown visitors more deeply and deliver more personalized messaging in other channels like Facebook or Google Ads. My company is LeverageLab and we specialize in helping companies get the most from their CDP investment. We are a Lytics reseller and services provider if we can help you in any way we are happy to. I'm at annmarie.wills @ leveragelab.com
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Question on: Segment + Personas
Can we please have a better integration from client side app , current implementation is error proneSegment Integration with React App
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When I worked at IBM, we used segment very heavily. We had many different mechanisms to capture segment events. One of the challenges was integrations. Specifically with Salesforce. We wanted to feed real-time platform usage data by customer into a custom object. Instead of using custom code, we chose Tray.io to do the heavy lifting to harvest segment events and route them to their appropriate destinations. We are a partner of Segment and can show you how easy it is to achieve what you're after.
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Question on: Optimove
Is Optimove a CDP?Customer Data Platform
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Yes, Optimove is an actionable Customer Data Platform (CDP). Optimove helps you drive measurable growth through smarter orchestration, measurement and optimization of campaigns, at scale. A science-first approach means bringing together all customer data into a single customer view that is easily accessible to marketers allowing you to fully understand your customers, while allowing Optimove to autonomously surface valuable insights and optimize campaign effectiveness. To maximize actual business impact, Optimove allows you to select and optimize for the business KPIs that are most important to you.
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Customer Data Platforms (CDP) Reports
Mid-Market Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Grid® Report
Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Grid® Report
Momentum Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Grid® Report
Small-Business Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Grid® Report
Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Grid® Report
Momentum Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Momentum Grid® Report








