Customer Data Platforms (CDP) Resources
Articles, Glossary Terms, Discussions, Topics, and Reports to expand your knowledge on Customer Data Platforms (CDP)
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, topics to contrast viewpoints, and reports from industry data.
Customer Data Platforms (CDP) Articles
Simplifying Customer Data Platforms and Introducing Its Attributes on G2
Imagine you want to buy a new car. While looking through site after site, comparing prices, and researching which brand is best, you are likely exposed to many tailored ads and relevant content. Since the experience was so personalized, you might even think you have made the best choice for purchase. The reason behind such experiences may be due to a business using a customer data platform (CDP).
by Victoria Blackwell
50+ Customer Data Statistics for Successful Marketing Plans
Collecting customer data is crucial to any marketing strategy.
by Shruti Nair
Retail Media Advertising Trends in 2022
This post is part of G2's 2022 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.
by Emily Malis Greathouse
2021 Trends in Martech and Adtech
This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.
by Emily Malis Greathouse
How to Balance Consumer Privacy and Personalization in Marketing
Every day, consumers are inundated with generic advertisements on billboards, subway ads, and TV and radio commercials.
by Stephanie Graham
The G2 on Martech: Continued Growth of CDPs and How They Leverage AI
Have you ever thought “Wow, they get me,” when interacting with a brand? It could be as simple as Netflix recommending the perfect show to binge, or Amazon suggesting a product that complements what’s already in your cart. We now expect these personalized experiences from brands. However, with more content, brands, and purchasing channels out there, it becomes difficult to personalize at scale. Enter the customer data platform (CDP).
by Emily Malis Greathouse
Customer Data Platforms (CDP) Glossary Terms
Customer Data Platforms (CDP) Discussions
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Question on: Retention Science
What is least helpful about Retention Science? What are the downsides of using Retention Science?What is least helpful about Retention Science? What are the downsides of using Retention Science?
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What is least helpful about Retention Science? What are the downsides of using Retention Science?
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Question on: SAP Engagement Cloud (formerly SAP Emarsys)
Can I add other templates if I don't want to use html?Sometimes you see more template ideas that work for us; however, we don't know how to build it with HTML code, limiting ourselves to our basic knowledge.
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Hola Pamela!
Gracias por tu pregunta.
Our Template Editor does let you design and create your own templates. As long as you have the VCE enabled, this is a pretty straightforward process - you can read up about it here:
https://help.emarsys.com/hc/en-us/articles/360016213837-Creating-templates-from-scratch
We also have a wide selection of templates from other customers that you can browse for inspiration:
https://help.emarsys.com/hc/en-us/articles/360021250033-Emarsys-Inspirations
(you will need to be logged in to the Help Portal for that).
I hope that gives you some ideas...?
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Get them added when you onboard Emarsys, otherwise try building them yourself or your HTML dev teams and get issues fixed by support team.
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All thanks to Mr Jeff Silbert for restoring me from my lost which i made to fake account management online. i was introduce to a fake platform by someone I came across online and this made me lose over $7,500 i almost lost all I have but thank god i w3as able to recover my funds by Mr. Jeff Silber. I think you can reach him if you need help email him Jeffsilbert55@gmail.com or
WhatsApp +447508298691. trust me he is super nice man.
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Question on: Totango
Would you be able to send more updates with regards to segments and creating them?I create a lot of segments on my end because I like seeing my accounts segregated from one another and at times, the criteria isn’t found on the list.
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Hi King Agamemnon,
Thanks so much for reaching out. I am glad to hear that you are deriving value from Totango's segmentation functionality. In terms of not having the right criteria to pull into your segments, all of the criteria you have available to you is based on the data that your organization is bringing into Totango. I would reach out to your Totango admin regarding data points you are not seeing that you would like to use in future segments that you build.
Take care,
Katie Yagodnik Director CS Operations and Digital
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Customer Data Platforms (CDP) Reports
Mid-Market Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Grid® Report
Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Grid® Report
Momentum Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Grid® Report
Small-Business Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Grid® Report
Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Grid® Report
Momentum Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Momentum Grid® Report








