Conversation Intelligence Software Resources

Glossary Terms, Discussions, Topics, and Reports to expand your knowledge on Conversation Intelligence Software

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find feature definitions, discussions from users like you, topics to contrast viewpoints, and reports from industry data.

Contents

Conversation Intelligence Software Glossary Terms

Lead Scoring

Lead scoring measures the probability of a company’s leads converting into paying customers. Learn more about the types, benefits, and operating elements.

by Sagar Joshi

Call Recording

What is call recording and why is it important as a software feature? Our G2 guide can help you understand call recording and popular software with call recording features.

by Priya Dey

Conversation Intelligence Software Discussions

Question on: Salesloft

Can I create detailed graphs on Salesloft?

It would be nice to be able to more accurate represent data in a visual format.I know that the reporting section already exists but it would be useful to know if there is a way to produce detailed graphs.

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Lofter, Salesloft offers a number of customization options and filters for our in-app analytics. We also offer a Salesforce managed dashboard that empowers further customization and visualizations based on your engagement data. Link included below. https://support.salesloft.com/hc/en-us/articles/360021717871 #saleslove

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Answered: Alexandria Snow on August 11, 2020

Your answer

Question on: Salesloft

What are some of the best practices in creating and using Cadences?

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Kasia - This post has some of the most actionable tips I've seen on structure and messaging. https://salesloft.com/resources/ebook/33-tips-b2b-sales-emails-ultimate-guide/ To me, there are 3 simple keys to a solid cadence. 1. Go beyond phone and email to vary the channels as much as possible (LinkedIn, Video emails, Other social touches). 2. Write like a human. Make your messaging personalized, simple, and casual 3. Give the person on the other end a strong reason to want to have a conversation with you. Frame the conversation around working together on quickly actionable advice you can provide, that makes their life easier, even if they don't end up partnering with you. We're actually running a webinar on this topic specifically next week. Let me know if you'd like to join and I'll make sure you get signed up!

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Answered: Brad Ansley on September 1, 2020

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Question on: Gong

What is the best way to use the playbook creation feature?

Some expert tips would allow me to get the most out of all of the platform's features, especially those I might not be using a lot at the moment. For example, how to use the playbook creation would be very helpful to maximize the platform for each deal.

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Hi Luisa! We're not quite sure what you mean by "playbook creation feature." Are you referring to our libraries, or our data-driven recommendations?

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Answered: Patricia Bautista on August 4, 2020

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