Conversation Intelligence Software Resources

To copy a cadence, follow the steps below: 1. Click the three horizontal dots of the cadence you would like to copy. 2. Hit Copy. 3. Confirm you want to copy the cadence. The cadence is copied! Now you can adjust any settings of the cadence, add people, and run the cadence yourself. Things to Note: Copying a cadence will copy all of the steps including email templates, but will not copy any of the people in the cadence. Are you an admin? You can see and copy all of your teammates' cadences including the private ones! You can also copy cadences to a different member of your team.

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That's a hard question to answer from the outside. It depends on what your leadership is trying to achieve. For example, if your company is trying to grow revenue with new products, then you might want to measure new product revenue. Or if they are trying to reduce costs, you should measure how much services you sell (vs, give it away). Again, it depends on the company objectives. Secondly, you measurements should reflect your current challenges... do you have enough prospects, is your close rate high enough to achieve your number, does your discounting practice leave too much on the table. This second set of metrics should focus on how best to achieve your goals given your sales challenges.

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Hi Whitney, Thank you for reaching out! Yes, you are able to pull recorded calls from Outreach into Gong. We'll get in contact with your team to get this connected.

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