Content Experience Platforms Resources

Hi Brianna - thanks for your questions and we appreciate your compliment of our Customer Success team! There are many ways to answer your first question, but perhaps the most basic best practice we recommend is for managers to implement a set weekly coaching program with their teams. Reps should review, provide feedback on, and score two of their own calls each week, and then submit those calls to their managers for coaching. During weekly coaching sessions, the feedback on each call and corresponding scoring is reviewed to gain alignment, along with discussion around how the rep can improve on the skill gaps identified. The answer to your second question really depends on an individual organization's sales motion, sales methodology, openness to coaching, and other factors. Our Customer Success team would be happy to work with you to develop a program that fits your organization's specific needs. I'm not sure which organization you are with or I'd have your CSM contact you. So, I'd recommend emailing cs@execvision.io at your convenience to request some time to plan and strategize. Hope this is helpful!

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Hi Shannon - thanks so much for your question, and happy to help get you more information on how to use ExecVision. We have a whole host of resources available, so in an effort to not overwhelm you, I'll have your Customer Success Manager reach out to you to find out specifically where we can provide support. Be on the lookout for an email/call shortly!

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Hey Rick – That's a great question! It all depends on how your buyer is used to being sold to. We're noticing that Shared Spaces are of increased value when you're dealing with longer sales cycles or have multiple decision-makers and internal stakeholders that are part of the buying process. Shared Spaces gives you the ability to create your own secure, branded micro-sites where you can interact with colleagues and customers. These collaborative spaces host content, comments, and more all in one place. In addition, a Shared Space can become a hub for all content shared with one customer, even in a post-sale scenario. Furthermore, you as the sales rep, are the administrator in this environment. Access is by invitation only to ensure your content remains secure and visible only to the intended audience. On the other hand, if you/your buyer prefers more of a "once and done" approach, it may make more sense for you to share content using some more traditional channels (regular shares, Collections, or the Gmail/Outlook email plugins). Hopefully this is helpful for you. If you have any additional questions, don't hesitate to reach out to your Showpad administrator internally, of your Customer Success Manager.

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