Total Products under this Category: 43
Last updated: November 02, 2026
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G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.
Anittel is a national IT, cloud and telecommunications company focusing on supporting the IT&T needs for organisations across Australia.
AOS specializes in architecting, implementing and supporting an expansive portfolio of solutions. These offerings range from Enterprise Network, Unified Communications, Storage and Virtualization to Physical and Information Security, Managed Services, GIS, SharePoint and more.
Bynet Data Communications offers comprehensive solutions and services that provide complete answers to organization's ICT and telecom needs.
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circular is a technology consulting company specialized in IT and network solutions.
ClearConverse is a unified business communications platform that brings Cloud PBX, business SMS, eFax, and AI receptionist agents together in one place. Built for call centers and multi-location teams, with 99.99% uptime and engineer-led onboarding.
CleveroTel is a cloud telephony and AI-powered contact center platform for businesses in India, offering Cloud PBX, virtual numbers, IVR, call recording, and CRM/WhatsApp integrations helping teams manage calls and scale customer communication without on-premise hardware.
Computex Technology Solutions is an national IT solution provider focused on helping customers transform their businesses through technology.
Comscentre is an Australian owned organisation providing corporate grade, managed communication services for UC, fixed-line voice (SIP), internet services and video conferencing throughout Asia Pacific.
DialDesk is a customer experience (CX) platform based in Noida, India, offering businesses a "shared support" alternative to building an in-house team or hiring a traditional BPO. The platform combines dedicated human agents, AI-powered tools, and real-time analytics into a single managed service, letting companies launch a fully operational support function in as little as 72 hours — without the hiring, training, or infrastructure costs of running support internally. Core capabilities include inbound and outbound voice support, omnichannel management (voice, WhatsApp Business, live chat), cloud telephony, AI-driven tools (including its CallMaster AI and AI voice bot), and voice-to-text transcription, alongside real-time dashboards for tracking call quality and performance. DialDesk positions its model around outcome-based KPIs — first-call resolution, CSAT, and retention — rather than simple ticket-closure metrics. The company serves 250+ businesses across industries including e-commerce/D2C, healthcare, banking and financial services, retail, telecom, education, and consumer electronics. It is ISO 9001:2015 certified (quality management) and ISO 27001:2013 certified (information security). DialDesk's services span inbound/outbound call management, help desk support, live chat, order processing, CX consulting, and industry-specific outsourcing, along with solutions like 24/7 customer support, cloud contact center infrastructure, and shared services center setups.
I build and harden production realtime voice systems, from LiveKit Agents and WebRTC through SIP/PSTN, with observability, fault reproduction, and automated evaluation to validate the work.
Free Fax Desk (the app is called FaxDesk) is a free Windows program that turns a Phone.com internet fax line into a working fax desk on your PC. Incoming faxes appear on screen with the date and time, the sender's name once you have named the number, who owns the fax and whether it has been handled. Sending is a PDF, a number from the address book and a confirm; a cover page with your logo and your disclaimer goes on automatically. Features: • Fax Viewing: Shows incoming faxes right on your screen with arrival times. • Sender Tracking: Lets you name numbers so you always know who sent the fax. • Status Management: Keeps track of who owns each fax and whether it is finished. • Easy Sending: Sends PDFs quickly by picking a contact and hitting confirm. • Auto Cover Pages: Adds your company logo and legal disclaimer to faxes automatically. • Address Book: Stores your contact numbers so you do not have to type them every time. • PC Integration: Turns your computer into a full fax desk using your Phone.com line.
IT Support RI is a locally owned managed IT and cybersecurity provider based in North Smithfield, Rhode Island, serving small and mid-sized businesses across Rhode Island, Massachusetts, and Connecticut since 2002. We deliver proactive Managed IT and Help Desk support, cybersecurity, backup and disaster recovery, Microsoft 365/cloud services, and VoIP—so business owners can stop worrying about technology and focus on running their companies. What sets us apart is our fully local team. We never outsource. Clients work with dedicated consultants who know their environment, respond quickly, and include onsite visits as part of our service. With more than 20 years of experience, industry recognition including MSP 500/501 rankings, and authorship of the Amazon bestseller IT Free Fall, we combine deep technical expertise with a practical, business-first approach. Our philosophy is simple: Where Technology Meets Dedication. We help SMBs eliminate downtime, reduce cyber risk, and gain predictable IT costs through reliable, relationship-driven support.
IVCi is a provider of collaboration solutions designed to bring people togethe.
Justtawk is a subscription-based customer support platform built for SMEs, solopreneurs, and startups that need reliable call answering and customer support without the cost and complexity of maintaining a full-time in-house team. What makes Justtawk different is simple: No AI. 100% human support.
La Costa Telecom provides business phone systems built on VoIP (Voice over Internet Protocol) for small and mid-sized companies. Based in Southern California, we support teams anywhere in the country, including shipping pre-configured phones to remote staff. Setup is simple, day-to-day management is easy, and there's always a real person available for support.
