Call Center Infrastructure (CCI) Software in AI-Powered Contact Centers theme
Products featuring AI-powered enhancements such as AI agents, AI-driven insights, automation, and sentiment analysis to improve customer interaction and agent efficiency.
Updated July 05, 2026
Products that define this theme
A representative set of Call Center Infrastructure (CCI) Software products that exemplify AI-Powered Contact Centers, curated as a starting point for finding similar software.
Selected from G2's verified user reviews and ratings, then matched to this theme for relevance.
How Did G2 Choose These AI-Powered Contact Centers Products?
The 4 products shown represent a defining sample for the "AI-Powered Contact Centers" theme within Call Center Infrastructure (CCI) Software on G2 — not an exhaustive list. They are a curated starting point for discovering similar software.
- Sourced from products with verified G2 user reviews and ratings.
- Matched to this theme based on each product's described capabilities and fit, ordered by relevance.
- Rankings and inclusion are unbiased and are not influenced by vendor payment.
Refreshed weekly. Last updated: July 05, 2026.
Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9...
Genesys Cloud CX® is an AI-Powered Experience Orchestration solution that enables organizations to coordinate customer and employee interactions across every touchpoint. By connecting data, systems...
UJET leads the way in AI-powered CX transformation, delivering a future-proof, cloud platform that redefines the customer experience with advanced agentic AI, multimodality, and a mobile-first...
Zoom Contact Center is a complete Contact Center as a Service (CCaaS) offering built directly on Zoom’s powerful unified communications platform to help businesses of all sizes better support and...
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