Zipline

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150 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.8
Serving customers since
2015
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Zipline Reviews

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Kandice C.
KC
Kandice C.
Change Management Integration LeadEnterprise (> 1000 emp.)
07/12/2026
Validated Reviewer
Verified Current User
Review source: Seller invite

From Scattered Updates to One Reliable Hub

As our Change Integration Lead, I use Zipline to centralize process guidance, training, and operational updates for our Local Operators. The Library and Learning Center give teams a reliable source of truth, while bundled communications help us deliver timely updates without creating unnecessary noise. Zipline’s intuitive interface and AI-powered search make it easy to find the right information, manage content, and keep teams aligned on how day-to-day operations should run. Their support team is also one of the best I have worked with, consistently helping both me and our Local Operators resolve questions and get the most value from the platform. Overall, Zipline has made our operational communication more organized, consistent, and actionable across the field.
Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
07/10/2026
Validated Reviewer
Review source: Seller invite

On-Brand UI Customization That Truly Shines

The ability to create a UI look & feel that matches our brand
Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
07/10/2026
Validated Reviewer
Verified Current User
Review source: Organic

Intuitive UI, Continuous Improvements, and Excellent Support

The intuitive UI, continuous improvement mindset, and customer support.

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HQ Location:
San Francisco, California

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What is Zipline?

Zipline is an Intelligent Frontline Operating System that continuously optimizes performance across multi-location businesses by empowering teams with better context, clearer priorities, and the knowledge to act. Trusted by more than 150 leading global brands including Sephora, The Fresh Market, and American Eagle Outfitters, Zipline brings communications, tasks, knowledge, learning, and performance insights together in one trusted system. It helps frontline teams become effective from day one, gives leaders relevant visibility and actionable coaching recommendations, and helps every location improve execution, customer experience, and business performance. Every shift on Zipline makes every location better. Zipline has an NPS of 89 and a 4.9/5 customer satisfaction rating.

Details

Year Founded
2015
Website
getzipline.com