Zipline

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150 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.8
Serving customers since
2015
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Zipline Reviews

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Profile Name
Star Rating
132
18
0
0
0
Miranda G.
MG
Miranda G.
Retail Development ManagerMid-Market (51-1000 emp.)
07/13/2026
Validated Reviewer
Verified Current User
Review source: Seller invite

Princess Polly x Zipline

I love zipline’s commitment to their customer as they constantly make updates that make the platform more user friendly and helpful. Their use of AI tools feels like the perfectly balanced support that still feels human while leveraging AI tools to make the platform that much better. The team at Zipline is so dedicated to supporting their customers and it’s an absolutely pleasure to work with them!
Johnet S.
JS
Johnet S.
Senior AssociateEnterprise (> 1000 emp.)
07/13/2026
Validated Reviewer
Verified Current User
Review source: Seller invite

Very User-Friendly—Site Teams Can View Messages Quickly

It's very user friendly. Our site teams are able to log in and view messages quickly
Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
07/12/2026
Validated Reviewer
Verified Current User
Review source: Seller invite

Easy to Use, Fast Field Communication with Built-In Tracking

It’s easy to use, and it helps us get communication out to the field quickly, with tracking included.

About

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HQ Location:
San Francisco, California

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What is Zipline?

Zipline is an Intelligent Frontline Operating System that continuously optimizes performance across multi-location businesses by empowering teams with better context, clearer priorities, and the knowledge to act. Trusted by more than 150 leading global brands including Sephora, The Fresh Market, and American Eagle Outfitters, Zipline brings communications, tasks, knowledge, learning, and performance insights together in one trusted system. It helps frontline teams become effective from day one, gives leaders relevant visibility and actionable coaching recommendations, and helps every location improve execution, customer experience, and business performance. Every shift on Zipline makes every location better. Zipline has an NPS of 89 and a 4.9/5 customer satisfaction rating.

Details

Year Founded
2015
Website
getzipline.com