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Zipline

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149 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.8
#1 in 1 categories
Grid® leader
Serving customers since
2015
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132
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Zipline Reviews

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Profile Name
Star Rating
132
17
0
0
0
Johnet S.
JS
Johnet S.
New Business Verticals, DoorDash
07/13/2026
Validated Reviewer
Verified Current User
Review source: Seller invite

Very User-Friendly—Site Teams Can View Messages Quickly

It's very user friendly. Our site teams are able to log in and view messages quickly
Verified User in Retail
AR
Verified User in Retail
07/12/2026
Validated Reviewer
Verified Current User
Review source: Seller invite

Easy to Use, Fast Field Communication with Built-In Tracking

It’s easy to use, and it helps us get communication out to the field quickly, with tracking included.
Kandice C.
KC
Kandice C.
Change Management Integrator with strong quality and consumables operations
07/12/2026
Validated Reviewer
Verified Current User
Review source: Seller invite

From Scattered Updates to One Reliable Hub

As our Change Integration Lead, I use Zipline to centralize process guidance, training, and operational updates for our Local Operators. The Library and Learning Center give teams a reliable source of truth, while bundled communications help us deliver timely updates without creating unnecessary noise. Zipline’s intuitive interface and AI-powered search make it easy to find the right information, manage content, and keep teams aligned on how day-to-day operations should run. Their support team is also one of the best I have worked with, consistently helping both me and our Local Operators resolve questions and get the most value from the platform. Overall, Zipline has made our operational communication more organized, consistent, and actionable across the field.

About

Contact

HQ Location:
San Francisco, California

Social

@Zipline_Inc

What is Zipline?

Zipline is an AI-powered operations platform for the world’s leading retailers, bringing together frontline communication, task management, learning, store audits, and insights to help teams run the business better every day. For years, retail brands have struggled to close the gap between headquarters and store teams, resulting in missed directives, inconsistent execution, and a negative impact on customer experience, sales, and brand perception. On average, fewer than one-third of HQ initiatives are executed correctly in stores. Zipline changes that by giving retail teams a shared, real-time view of priorities, communication, and execution, so everyone knows what needs to happen and when. Leading retailers use Zipline to achieve next-day store execution rates of 90% or higher across their store network. With an NPS of 89 and some of the highest adoption rates in the industry, Zipline is trusted by retail leaders and embraced by store teams alike, helping brands turn strategy into consistent, in-store results.

Details

Year Founded
2015
Website
getzipline.com