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Zipline

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149 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.8
#1 in 1 categories
Grid® leader
Serving customers since
2015
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Zipline Reviews

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Jon T.
JT
Jon T.
Communications and Engagement Manager at O'Reilly Auto Parts
07/14/2026
Validated Reviewer
Review source: Seller invite

User-Friendly and Highly Customizable Platform

How user friendly the platform is and the ability to customize
Ariana Rose P.
AP
Ariana Rose P.
Store Operations Specialist, New Stores & Special Projects
07/13/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Simplifying Communication, While Developing Brand Voice and Engagement

Zipline has revolutionized the way Torrid communicates with Store Teams. As a previous Store Manager who participated in the adoption of Zipline from the store level first, it created a one stop location to find all relevant information. Between message ease and customized distro lists, to all areas of the resource library and surveys; we are able to implement new intiatives with ease. Zipline is also always available between our amazing Account Manager Adam, or Pink Bubble. Their constant support builds confidence to develop with their team.
Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
07/13/2026
Validated Reviewer
Verified Current User
Review source: Seller invite

Amazing Communication Cadence and a Great Environment for Store Teams

The communication cadence and overall environment for store teams are amazing.

About

Contact

HQ Location:
San Francisco, California

Social

@Zipline_Inc

What is Zipline?

Zipline is an AI-powered operations platform for the world’s leading retailers, bringing together frontline communication, task management, learning, store audits, and insights to help teams run the business better every day. For years, retail brands have struggled to close the gap between headquarters and store teams, resulting in missed directives, inconsistent execution, and a negative impact on customer experience, sales, and brand perception. On average, fewer than one-third of HQ initiatives are executed correctly in stores. Zipline changes that by giving retail teams a shared, real-time view of priorities, communication, and execution, so everyone knows what needs to happen and when. Leading retailers use Zipline to achieve next-day store execution rates of 90% or higher across their store network. With an NPS of 89 and some of the highest adoption rates in the industry, Zipline is trusted by retail leaders and embraced by store teams alike, helping brands turn strategy into consistent, in-store results.

Details

Year Founded
2015
Website
getzipline.com