We came to ZenQMS after using two very unfriendly and difficult to use QMS systems. ZenQMS was easy to learn and is very intuitive. We loved the short, easy to digest training modules they provided. Implementation in our organization was much easier than expected. The ZenQMS staff is engaged, knowledgeable about the product and easy to work with. They generally respond quickly to inquiries. ZenQMS offers different options to allow users to document training as group events, personal training, or on the job training. We find adding quizzes helpful to increase comprehension. Managers can easily track and manage their employee trainings. The change control module provides an easy way to track changes with an easily customizable workflow. Overall the ease of use and foolproof approach has worked well for our organization. We also use the Issue module to track our issues. We appreciated the ability to customize the workflow. The audit trail has been helpful during Sponsor audits. In the Documents module, we set periodic reviews to meet our statement of work requirements. We can see in the report which documents are coming up for review. Also, they have a process by which users can submit suggestions and they often implement these suggestions when they consider features for new releases.

I've used ZenQMS at multiple companies and the implementation and use has always gone smoothly. The workflows all make sense and I can tell have been designed by people who know the Quality space. I have all the information I need right at my fingertips through dashboards and reports. I love the ease of using this system!

Intuitive for users to see what they need to train on. Also allows for easy pulling of document statuses and reports.