What I like best about Zenoti is the wide range of features available within one platform. It offers many valuable tools for managing different areas of our business, and the support team has been helpful when we need assistance. I especially appreciate Vic Bhatia, who oversees our account. He has been responsive, supportive, and genuinely invested in helping our business get the most out of the platform.

The whole team has been amazing to work with! Especially Jeremiah—he has truly been a lifesaver, and I couldn’t have made this transition without him. My questions and concerns have been answered immediately, if he didn't have the answer there was always someone who did. What an absolute pleasure it was to work with this team!

We enjoy how robust Zenoti is compared to the EMR we were using prior. Zenoti is all-encompassing if that is something you are looking for. Our team loves Hyperconnect, Zeenie, reporting and how customizable most aspects of the system are. Our practice has also taken advantage of Advanced Marketing for recapturing patients without having to do any daily footwork. Due to how in-depth the platform can be, sometimes you will need assistance with creating something or fixing an issue. The customer support is quick to help and will continue to work until the issue is resolved. They will also allow you to make suggestions to add to the system to increase guest and user flow and efficiency. We also have had a great experience with our personal Customer Success Manager, Siva.