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Zenoti

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301 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.5
#1 in 1 categories
Grid® leader
Serving customers since
2010

Profile Name

Star Rating

231
51
5
2
12

Zenoti Reviews

Review Filters
Profile Name
Star Rating
231
51
5
2
12
Michelle L.
ML
Michelle L.
07/22/2026
Validated Reviewer
Review source: Organic

Amazing Team Support Made Our Transition Seamless

The whole team has been amazing to work with! Especially Jeremiah—he has truly been a lifesaver, and I couldn’t have made this transition without him. My questions and concerns have been answered immediately, if he didn't have the answer there was always someone who did. What an absolute pleasure it was to work with this team!
Verified User in Medical Practice
AM
Verified User in Medical Practice
07/14/2026
Validated Reviewer
Verified Current User
Review source: Organic

Robust, All-in-One Zenoti with Powerful Customization and Responsive Support

We enjoy how robust Zenoti is compared to the EMR we were using prior. Zenoti is all-encompassing if that is something you are looking for. Our team loves Hyperconnect, Zeenie, reporting and how customizable most aspects of the system are. Our practice has also taken advantage of Advanced Marketing for recapturing patients without having to do any daily footwork. Due to how in-depth the platform can be, sometimes you will need assistance with creating something or fixing an issue. The customer support is quick to help and will continue to work until the issue is resolved. They will also allow you to make suggestions to add to the system to increase guest and user flow and efficiency. We also have had a great experience with our personal Customer Success Manager, Siva.
Verified User in Cosmetics
AC
Verified User in Cosmetics
07/14/2026
Validated Reviewer
Verified Current User
Review source: Organic

Intuitive Back-End and Communication, but an Outdated, Hard-to-Manage Appointment Book

It is very intuitive and helpful for running the business on the back end and communications.

About

Contact

HQ Location:
Bellevue, WA

Social

@gozenoti

What is Zenoti?

Zenoti is a cloud-based business management software designed specifically for the spa, salon, and wellness industry. It offers a comprehensive suite of tools for scheduling, point of sale, marketing, and customer relationship management, enabling businesses to streamline operations and enhance customer experiences. Zenoti's platform supports online booking, staff management, and advanced reporting, making it a valuable solution for both small and large organizations within the beauty and wellness sector. For more information, visit their website at [zenoti.com](https://www.zenoti.com).

Details

Year Founded
2010
Website
www.zenoti.com