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Zenarate

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4.9 out of 5 stars
33 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.9
Serving customers since
2016

Profile Name

Star Rating

32
1
0
0
0

Zenarate Reviews

Review Filters
Profile Name
Star Rating
32
1
0
0
0
Verified User in Banking
EB
Verified User in Banking
07/13/2022
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Excellent tool for contact centre training

|Zenarate
The flexibility to enable agent self-learning in a way that is interactive and engaging.
Verified User in Financial Services
EF
Verified User in Financial Services
07/12/2022
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

AI Coach for contact center that delivers measurable business impact

|Zenarate
Zenarate's AI Coach is 1) super easy for business users to deploy 2) requires no integration with contact center tech 3) Measurably improves contact center agent metrics relative to control groups - e.g. handle time, CSAT/NPS improvements, $ collected, revenue generated per contact, compliance etc. But most impressive is the culture of execution, doing what it takes, constantly innovating and thinking ahead.
Verified User in Financial Services
EF
Verified User in Financial Services
07/11/2022
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Great tool

|Zenarate
Great tool for new hire training as well as refresher training

About

Contact

HQ Location:
Palo Alto, US

Social

@ZenarateAICoach

What is Zenarate?

Zenarate is a technology company that specializes in AI-powered training solutions for customer service and sales professionals. Their platform utilizes advanced simulation and virtual training techniques to enhance employee performance and improve customer interactions. Zenarate aims to empower organizations by providing tools that facilitate effective learning and development in a dynamic business environment. For more information, visit their website at [zenarate.com](https://www.zenarate.com/).

Details

Year Founded
2016