Zenarate
34 reviews
- 1 profiles
- 3 categories
Average star rating
4.9
Serving customers since
2016
Zenarate Reviews
AB
Verified User in Banking
Quality Assurance Lead Advisor
The representatives can learn at their own pace and retry as needed. I also like to view the reporting to track progress.
RG
Robb G.
Director of Talent Development at ERC (Enhanced Resource Centers)Zenarate changed the face of our Training
Being able to have our agents practice live call scenarios to gain confidence and speed to proficiency has been invaluable to our Training. Our representative Tegan, is super helpful and is a pleasure to work with!!
AF
Verified User in Financial Services
Wonderful experience so far
Our new hire associates are providing great feedback on Zenarate. Some have mentioned that this is the first time they have ever worked for a company who had this technology, and it has really helped to prepare them to speak to live customers! Our Zenarate partners have been GREAT to work with as well!
About
What is Zenarate?
Zenarate is a technology company that specializes in AI-powered training solutions for customer service and sales professionals. Their platform utilizes advanced simulation and virtual training techniques to enhance employee performance and improve customer interactions. Zenarate aims to empower organizations by providing tools that facilitate effective learning and development in a dynamic business environment. For more information, visit their website at [zenarate.com](https://www.zenarate.com/).
Details
Year Founded
2016
Website
www.zenarate.com