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Zenarate

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33 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.9
Serving customers since
2016

Profile Name

Star Rating

32
1
0
0
0

Zenarate Reviews

Review Filters
Profile Name
Star Rating
32
1
0
0
0
Karissa W.
KW
Karissa W.
Process Design Analyst at First Horizon Bank
05/31/2022
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Great tool for building phone skills

The tool allows users to practice in a space and work to build skills and confidence to manage calls with customers. The rules within the call ensure comapny strategy is met as well.
Verified User in Financial Services
UF
Verified User in Financial Services
05/03/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Very good training tool

We can make different type of scenarios to train in different levels, were agents can traing specific skills
FM
Fredy M.
04/28/2022
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

It is useful but could use more built in stories

Easy to follow along and helps agents guided

About

Contact

HQ Location:
Palo Alto, US

Social

@ZenarateAICoach

What is Zenarate?

Zenarate is a technology company that specializes in AI-powered training solutions for customer service and sales professionals. Their platform utilizes advanced simulation and virtual training techniques to enhance employee performance and improve customer interactions. Zenarate aims to empower organizations by providing tools that facilitate effective learning and development in a dynamic business environment. For more information, visit their website at [zenarate.com](https://www.zenarate.com/).

Details

Year Founded
2016