Zavanta provides easy access to all our employees to see procedures and make sure they are always viewing the most recent version. Being web-based, it's easy for anyone to access and it's nice to be able to link procedures together and navigate quickly. It has lots of customization which allowed us to build something that meets our needs. But it also has good controls in place to make sure only qualified people can make necessary changes. Zavanta has been helpful from a compliance-standpoint in audits because it shows that we have organization and control within our quality system.

Zavanta allows us to update content and images within their system easily. It allows us to create new documents easily, keep them organized, and version them to ensure we are using the most updated version out in the field. We are able to quickly search thousands of documents for terms and replace those terms without having to open and search each document individually. Their customer support quickly responds to tickets when entered with quick solutions while they work with the developers to find long-term solutions.

As an administrator I find Zavanta very user friendly, there are many tools available to me to follow-up, create and track documents through the workflow. Zavanta allows us to have all our documents in one place, with the current revision available to all our employees worldwide. The Training Campaigns are very helpful to ensure the employees are aware of the any compliance documents or new revision requires them to read. Customer Support responds very quickly to resolve any issues we may have. The training that was provided when I became an administrator was excellent.