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YourCX

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25 reviews
  • 1 profiles
  • 1 categories
Average star rating
5.0
Serving customers since
2016

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25
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YourCX Reviews

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Profile Name
Star Rating
25
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Wojtek S.
WS
Wojtek S.
Chief Growth Officer @ E-Kiosk | VP of the Board
05/22/2025
Validated Reviewer
Verified Current User
Review source: Organic

Easy to Use and Flexible Research Partner

The standout feature of YourCX is undoubtedly its intuitive, user-friendly interface. It delivers simplicity without skimping on powerful analytics and customer insights. We managed to integrate it quickly into our daily workflows and started getting insights almost immediately. Plus, YourCX offers flexible cooperation terms, which made it easy for us to adapt as we grew and our needs changed.
Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
04/01/2025
Validated Reviewer
Verified Current User
Review source: Organic

Simple but powerful solution

Platform is useful, gives us all answers we needed. We're able to analyze results of all surveys in a minute and when we don't know something we can get help from always available customer support.
Michalina W.
MW
Michalina W.
Head of Digital Analytics
10/03/2024
Validated Reviewer
Review source: Organic

Great customer experience optimization tool

YourCX is a tool creating online surveys using advanced scenarios, collecting quantitative and qualitative feedback on the website (content, functionalities, changes) as well as purchasing processes and paths. In play.pl we use it to monitor processes, shopping paths optimization and to support design team in creating new functionalities through the verification of research hypotheses. Your CX enables 360-degree view of user's behavior (better understanding of prospects/customer paths) , gives us insights for business, benchmark to competitors and even technical information (such as errors). And last but not the least: The Team is great! Professional, very supportive and flexible. Highly recommended!

About

Contact

HQ Location:
Wroclaw, PL

Social

@YourCXNews

What is YourCX?

YourCX is a platform that specializes in customer experience management, providing tools and services to help businesses understand and improve their interactions with customers. By gathering and analyzing feedback through various digital channels, YourCX enables companies to enhance customer satisfaction and loyalty. The platform offers features such as real-time data insights, customer journey mapping, and sentiment analysis, allowing businesses to make informed decisions to boost their performance and customer engagement.

Details

Year Founded
2016
Website
yourcx.io