AI solutions are really helpful every day. Insights, anonymisation, AI reports are easy to use and helpful

YourCX combines an easy-to-use interface with very flexible cooperation terms, which makes it simple to adopt and scale as our needs change. Even colleagues who aren’t data experts can quickly navigate the platform and use the insights it provides. On top of that, the AI-driven mechanisms are extremely helpful—semantic search makes it easy to find relevant open-text answers, automated anonymisation ensures compliance and safety of data, and AI-generated insights help us instantly spot key trends without hours of manual analysis.

YourCX is a highly effective survey tool with a mature feature set. It offers extensive customization, allowing each question to be tailored precisely to deliver concise and relevant choices to respondents. The platform's branching logic enables users to bypass unnecessary sections based on their answers, streamlining the overall experience and improving survey completion rates. Additionally, YourCX provides essential options for validating participant responses through various methods, such as codes or email verification, which is crucial for our specific requirements. We've found YourCX indispensable for quickly deploying feedback surveys and comprehensive questionnaires. Once familiarized with its capabilities, there are numerous ways to leverage its features effectively. Although we've needed customer support only a few times, the experience has consistently been exceptional. Support not only resolved our issues promptly but also clearly explained how to prevent similar problems from occurring in the future. They also implement new functionalities, that would help us, very fast - even the same day!