Yotpo

Show rating breakdown
270 reviews
  • 2 profiles
  • 6 categories
Average star rating
4.3
Serving customers since
2011

Profile Name

Star Rating

179
55
21
3
12

Yotpo Reviews

Review Filters
Profile Name
Star Rating
179
55
21
3
12
ML
Mikes L.
Senior Accountant Information Technology and ServicesSmall-Business (50 or fewer emp.)
09/08/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Executive Assistance for Customer Review and Assertive E-Commerce

We gain credibility and trust from our customers through solid content We also gain viable reviews and user generated content swift brand management Yotpo helps us manage loyalty programs, SMS marketing, snd suitable referrals for excellent reviews We get useful analytical measures , something that creates sentimental insights
DV
Duncan V.
Brand ManagerMid-Market (51-1000 emp.)
09/01/2025
Validated Reviewer
Verified Current User
Review source: Organic

Great customer service

Excellent customer service. Yotpo is a relatively new platform to us, but whenever I've had a question the customer service on the live chat has helped me everytime, really quickly so I can get back to helping my customer. It's really easy to make updates as well to our loyalty landing pages, especially as we've recently updated our branding and it took only a few minutes to do across 8 different online stores.
LN
Lais N.
CRM ManagerSmall-Business (50 or fewer emp.)
07/31/2025
Validated Reviewer
Verified Current User
Review source: Organic

Smooth migration process, clear product roadmap

We migrated to Yotpo from other platforms with minimal hassle. Integration with Shopify was seamless. The process was well supported and easy to manage. Having local customer support based in Australia has made a big difference for our team. Responses are fast, and it’s easier to solve problems in real time. It's my everyday tool. Their team is proactive in suggesting improvements and quick to fix any issues we raise. Overall, Yotpo is a reliable partner and I'm 100% satisfied.

About

Contact

HQ Location:
New York

Social

What is Yotpo?

Yotpo is a customer content marketing platform that helps businesses collect, curate, and leverage user-generated content, such as reviews and ratings, to enhance their online presence and drive sales. By integrating social proof into marketing strategies, Yotpo enables brands to build trust with customers, improve conversion rates, and optimize their e-commerce experiences. The platform offers tools for review collection, visual marketing, and customer engagement, catering primarily to e-commerce businesses looking to elevate their brand experience through authentic customer insights.

Details

Year Founded
2011
Website
www.yotpo.com