Yotpo

Show rating breakdown
270 reviews
  • 2 profiles
  • 6 categories
Average star rating
4.3
Serving customers since
2011

Profile Name

Star Rating

179
55
21
3
12

Yotpo Reviews

Review Filters
Profile Name
Star Rating
179
55
21
3
12
Oussama J.
OJ
Oussama J.
CX specialistMid-Market (51-1000 emp.)
11/02/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy, Centralized Customer Review Management with Yotpo

What I like best about Yotpo is how easy it is to access and manage customer reviews and feedback in one place. It helps us better understand customer experiences, identify common concerns, and recognize what customers appreciate about our products.
Rose N.
RN
Rose N.
Community ManagerSmall-Business (50 or fewer emp.)
10/29/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy Rewards and Reviews, but Voucher Notifications Need Work

I like how easy Yotpo makes it to give customers points and vouchers. In customer service, I can use them to thank a customer or apologize when something goes wrong. I also like the rewards widget on our website because it gives customers lots of options to earn points. The points, vouchers, and rewards system keeps customers coming back, and the reviews help other shoppers. Setup was very easy; they set us up with everything.
Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
10/29/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great review collection and syndication, but hard to manage across multiple brands

Yotpo is a great review collection and moderation tool. I like that it allows you to syndicate your reviews across platforms like walmart, home depot, etc. It's easy to set up and has comprehensive features for a competitive price.

About

Contact

HQ Location:
New York

Social

What is Yotpo?

Yotpo is a customer content marketing platform that helps businesses collect, curate, and leverage user-generated content, such as reviews and ratings, to enhance their online presence and drive sales. By integrating social proof into marketing strategies, Yotpo enables brands to build trust with customers, improve conversion rates, and optimize their e-commerce experiences. The platform offers tools for review collection, visual marketing, and customer engagement, catering primarily to e-commerce businesses looking to elevate their brand experience through authentic customer insights.

Details

Year Founded
2011
Website
www.yotpo.com