I like how easy Yext is to use and the great support team. It saves us team time by allowing us to lean on the Yext support team, so we can prioritize other tasks.

I really value having every review in one dashboard on Yext. It used to be tedious opening multiple tabs to check customer feedback across different platforms and branches, but now everything is neatly side by side, making it quicker and easier to assess performance and areas needing attention. I also appreciate the AI-assisted replies, which help me manage a backlog of reviews efficiently without each response sounding templated. This feature ensures that our replies maintain a unique touch, which is crucial since prospective customers pay close attention to reviews and responses. Additionally, I found the initial setup straightforward, with all our locations getting live pretty fast.

Setting up my GMB listings was easy. This is a helpful tool for managing listings.