Yext

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1,133 reviews
  • 2 profiles
  • 15 categories
Average star rating
4.4
#1 in 8 categories
Grid® leader
Serving customers since
2006
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Yext Reviews

Review Filters
Profile Name
Star Rating
744
291
58
17
23
Verified User
U
Maintenance
Small-Business (50 or fewer emp.)
4.5/5

Yext's automated duplicate suppression feature continuously scans for and removes conflicting business listings, which is crucial for maintaining a brand's local SEO integrity. This capability is particularly beneficial for larger organizations with multiple locations, ensuring accurate information across various platforms.

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Leo .
L
Leo .
Enterprise (> 1000 emp.)
11/05/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Saves Time with Smart Review Automation, but Listings Can Revert

|Yext
I use Yext to monitor and respond to customer reviews from different sites in one dashboard, so I don’t have to log into dozens of review sites manually, which saves us massive amounts of time. I like the AI-driven review generation and multi-channel monitoring for tracking and responding to customer feedback. The smart Review Generation balancing algorithm is what we value most: it automatically directs review requests to platforms where our visibility needs a boost or our rating is trailing. I also found setup pretty easy since we started with Yext and didn’t have to migrate data from another system.
AO
Archer O.
employMid-Market (51-1000 emp.)
11/03/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Ultimate central engine for local SEO & multi-unit growth.

|Yext
it is an efficient system where we can manage our listings, update our business data, and push updates out across multiple platforms all in one place saves a lot of time. The process is very smooth once it has been set up, and is easy to replicate across multiple locations. This platform has helped us gain a lot of authority in local searches, meaning we are easily found by potential customers in our local area. Yext provides a great balance between ensuring our brand is managed globally but also being able to customise for our local stores. A valuable tool for multi-unit brands and franchises wanting to boost their local traffic. The support team are very prompt and knowledgeable to help us set up and troubleshoot any issues.

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HQ Location:
New York

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What is Yext?

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. AI is changing how customers find brands — discovery now runs through AI models, local search, social surfaces, and agent-driven recommendations. Yext gives brands the intelligence to see where they're losing, verified data AI trusts, and content and data distribution to every surface that matters. Scout analyzes 10 billion signals monthly across four AI models, the Knowledge Graph maintains the verified source of truth for every location, and distribution agents syndicate brand content in real time with no aggregator in between. To learn more, visit yext.com.

Details

Year Founded
2006
Ownership
NYSE: YEXT
Website
www.yext.com