Watermelon

Show rating breakdown
103 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.5
Serving customers since
2018

Profile Name

Star Rating

72
31
0
0
0

Watermelon Reviews

Review Filters
Profile Name
Star Rating
72
31
0
0
0
astrid h.
AH
astrid h.
Customer Journey expertEnterprise (> 1000 emp.)
10/21/2025
Validated Reviewer
Review source: Organic

Easy to set up a AI chatbot via Watermelon!

It’s easy to set up a chatbot even without any prior AI chatbot experience by following the tutorial videos. The customer service is also easy to reach. In addition, Watermelon’s own chatbot helps with the most common questions.
HB
Henriëtte B.
Watermelon agent managerSmall-Business (50 or fewer emp.)
10/11/2025
Validated Reviewer
Verified Current User
Review source: Organic

Our Watermelon agent saves us lots of time

Watermelon has a great interface that is easy to learn. I was not part of the birth of our AI agent and the implementation and integration. After a month I started to manage our AI agent as she works 24/7, which is amazing. Watermelon has several helpful articles, Chad, their own AI agent is very helpful and the support team via email is great. Especially Bram, big shout out for you as you helped us a lot. And not to forget Fleur, thank you too. Our agent works very hard and already helped a lot of potential customers which save us time in the end.
SP
Simon P.
3D ArtistSmall-Business (50 or fewer emp.)
10/09/2025
Validated Reviewer
Verified Current User
Review source: Organic

Easy to set up and implement in our website.

This AI chatbot is really useful to help visitors to find the right information. This reduces calls to our teams, which saves valuable time. Setup was pretty straightforward but in case of any issues, Customer Support is always available to help out.

About

Contact

HQ Location:
Utrecht, NL

Social

What is Watermelon?

At Watermelon, our mission is to revolutionize customer service by deploying fully autonomous AI agents, taking the customer experience to unprecedented levels. Our platform seamlessly integrates state-of-the-art AI technology, ensuring that every customer interaction is efficient and accurate.We are committed not just to technological innovation, but to fundamentally improving the way consumers engage with services. Our goal is to shift the customer service paradigm towards greater efficiency and satisfaction, making every interaction a positive and fulfilling experience.

Details

Year Founded
2018