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Watermelon

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100 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.5
Serving customers since
2018

Profile Name

Star Rating

70
30
0
0
0

Watermelon Reviews

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Profile Name
Star Rating
70
30
0
0
0
Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
04/01/2025
Validated Reviewer
Verified Current User
Review source: Organic

Does its job perfectly and great service to boot

The tool does it's job perfectly. We wanted to implement Ai chatbots to improve service for our visitors and that has worked very well. We recieve great feedback and it does the job we have asked the system to do. The back end is easy to use and adjust if needed. If we run into issues or questions the FAQ part is very extensive. Even then if that does not work for some reason the personal account manager is always there to assist us quickly and expertly. Overall very pleased.
Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
03/25/2025
Validated Reviewer
Verified Current User
Review source: Organic

Very nice tool that saves us a lot of time

The tool is very user-friendly, it takes almost no time to learn how the tool works. The chatbot also works great and can answer almost all incoming questions well. Adjusting the tool is sometimes a bit of a search but can also be tested directly so you can always figure it out. In case of problems, customer service almost always responds within a day.
Emma K.
EK
Emma K.
02/25/2025
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

User-friendly

Watermelon is easy to use. The service and help we receive from Watermelon is also nice! We are helped very quickly and well when we have questions. Setting up and customizing our chatbot also went well and was not difficult to do!

About

Contact

HQ Location:
Utrecht, NL

Social

@WatermelonHQ

What is Watermelon?

At Watermelon, our mission is to revolutionize customer service by deploying fully autonomous AI agents, taking the customer experience to unprecedented levels. Our platform seamlessly integrates state-of-the-art AI technology, ensuring that every customer interaction is efficient and accurate.We are committed not just to technological innovation, but to fundamentally improving the way consumers engage with services. Our goal is to shift the customer service paradigm towards greater efficiency and satisfaction, making every interaction a positive and fulfilling experience.

Details

Year Founded
2018