I like vTiger because is qute helpful to manage my clients and potential clients database The best thing is that vTiger allows you to customize its modules and also create your very own ones vTiger has enough features to take your CRM to requeriments you need, this includes: *Following a sales funnel from the opportunity until the Invoicing process *Capability to integrate easily with another platforms *Print adn email templates where you can use the default ones or develop your own using advacing text editors or, if you are well skilled, in HTML using basic CSS you can get awesome templates. *Backtrack: You can always know what your users do in each record *Customer and employee portals: here you can allow to your clientes and also to your employees to have an external access to vTiger platform where you can control and manage what do they see there and they have the chance to create tickets or cases aswell. *Chat support: Its easy to get support via chat without having to deal with an I.A. which in most cases are useless or not helpfull at all

Its a friendly user CRM i use in managing accounts. Like, When I need to get the client details. Creating a proposals for clients. Also, extracting funnel reports gives a lot of convenience.

Easy meeting management for reps to take notes and organize the calendar.