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Verizon Enterprise

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159 reviews
  • 88 profiles
  • 49 categories
Average star rating
4.2
Serving customers since
1988
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Business Communications Adoption Services

0 reviews

Verizon Adoption Services is a value-added white glove service that focuses attention on the end-user experience and achieving business results for your organization. Adoption Services allow you to get the most out of your UC&C investment by helping drive faster and more complete adoption among your workforce.

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Verizon Business Process Application Monitoring

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Business Process Application Monitoring lets you monitor modern apps and business transactions quickly and efficiently. You can monitor business transactions end to end, down to code-level if needed. Using a pay-as-you-go consumption-based model, BPAM also provides a better understanding of application performance so you can scale resources based on demand.

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Verizon CX Design

0 reviews

Verizons CX Design Services (CXD) help you to achieve your desired business outcomes by working outside-in starting with your customers need to create personas, map customer journey and develop use cases.

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Verizon Cloud Access Security Broker

0 reviews

A cloud access security broker (CASB) acts as a gatekeeper of internet traffic between your on-prem infrastructure and cloud provider. It helps you consistently enforce security policies, secure sanctioned and unsanctioned cloud services, protect sensitive data across the cloud and web, and stop the most advanced online threats.

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Verizon Computer Emergency Response Team Services

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CERT Services takes your existing incident response capabilities and turns them up a notch. By incorporating our teams skills and knowledge, you can improve your threat intelligence levels, plan more strategically, and develop more timely responses during emergencies.

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Verizon Contact Center Edge Solutions

0 reviews

Provides the right mix of equipment and site services to roll out advanced communications network and devices for a flat monthly feehelping you avoid upfront capital expenses and allowing you to focus on strategic initiatives.

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Verizon Contact Center Technical Services

0 reviews

Verizon Contact Center Technical Services provides a suite of pre-packaged engagements each designed to deliver measurable business results. They can be used in conjunction with Verizons entire portfolio of products and services.

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Verizon Customer-Premises Equipment (CPE) Services

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Verizons CPE Services give you comprehensive support which can include network and device design, procurement, site preparation services, installation services, equipment troubleshooting, next-day parts replacement, as well as in-person technical expertise.

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Verizon Cyber Risk Programs

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Cyber Risk Programs help improve threat defense through data-driven risk analysis, moving you from simple intuition to evidence-based cyber risk management models.

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Star Rating

102
42
10
2
3

Verizon Enterprise Reviews

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Profile Name
Star Rating
102
42
10
2
3
mirza i.
MI
mirza i.
Support Analyst II at Teleperformance
07/30/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Good But could be better.

In my opinion the best feature about Verizon network based IVR is the call routing. It ensures the customers are directed to the right department. This is quite flexible and can be used to scale the operation.
Tammy O.
TO
Tammy O.
--
07/13/2025
Validated Reviewer
Review source: G2 invite

Verizon one Talk

Number of features and its soft phone design. customer support is excellent. It is easy to integrate, and easy to use.
Wilberto Junior  D.
WD
Wilberto Junior D.
Language interpreter, virtual assistant, customer service representative
05/26/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Smarter Support: A Review of Verizon Knowledge Assist

What I liked most about Verizon Knowledge Assist was its intuitive and modern interface. It was sleek, fast, and extremely easy to navigate, which made finding accurate information quick and stress-free. The real-time response capability and smart search functionality significantly improved efficiency during customer interactions. It felt like the tool was designed with the agent experience in mind, making it a pleasure to work with daily.

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HQ Location:
Basking Ridge, NJ

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@VerizonEnterpr

What is Verizon Enterprise?

Verizon Enterprise is a division of Verizon Communications Inc., dedicated to serving the unique needs of large businesses and government agencies. Operating under the broader umbrella of Verizon, which is well-known for its robust wireless and wireline networks, Verizon Enterprise specializes in providing comprehensive business solutions. These include enterprise mobility, Internet of Things (IoT) services, advanced communications platforms, cybersecurity solutions, and network infrastructure.Verizon Enterprise is designed to cater to the demands of large-scale organizational environments, offering highly reliable and secure services that address various aspects from operational challenges to IT infrastructure development. The services provided help enterprises enhance efficiency, improve security, and stay connected in an increasingly digital world.

Details

Year Founded
1988
Website
www.verizon.com