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USU

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51 reviews
  • 4 profiles
  • 6 categories
Average star rating
4.5
Serving customers since
2000
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USU Software Asset Management

43 reviews

USU is an IT Management software provider headquartered in Boston, MA, specializing in solutions designed to enhance operational efficiency and financial management for mid-market and enterprise organizations across North America and Europe. The company's offerings are tailored to meet the specific needs of various stakeholder groups within IT, Finance, Procurement, Customer Service, and Cloud Operations. By providing system-wide visibility and reducing costs, USU empowers organizations to navigate the complexities of hybrid and multi-cloud environments effectively. Our Product Suite: - IT Asset Management - SaaS Management - Multicloud Monitoring - FinOps - Customer Service Knowledge Management

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USU CSKM (Customer Service Knowledge Management)

8 reviews

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USU SaaS Management

0 reviews

USU SaaS Management gives global enterprises full control over their SaaS and shadow IT. End-to-end discovery, broad integrations and powerful automation provide near real-time usage visibility, cost allocation and forecasting. With enterprise-grade license and renewal management plus benchmarking, ITAM and FinOps teams can optimize spend and strengthen governance in one centralized platform.

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USU FinOps

0 reviews

Cloud optimization software like USU FinOps help you understand your cloud spend and find real savings. Use Virtual Tags to easily set up complex business rules and allocate costs exactly where they belong. As your software and solutions partner, we’ll help you build a strong, end-to-end FinOps strategy that fits your business needs.

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Star Rating

38
11
1
1
0

USU Reviews

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Profile Name
Star Rating
38
11
1
1
0
AH
Andrew H.
01/10/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Seamless Automation and Governance for Cloud Services

I appreciate how it brings together automation and governance. Its integration for monitoring and optimizing the use of SaaS and cloud services, like AWS and Azure, is also impressive. I have noticed significant and rapid improvements in these areas.
ZZ
Zara Z.
12/01/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Robust License Management and Seamless Cloud Optimization

I am highly impressed by the robustness of this solution when it comes to managing complex licenses. Additionally, its integration for monitoring and optimizing the use of SaaS and cloud services, such as AWS and Azure, has demonstrated significant and swift improvement. This progress is essential for efficiently keeping rising costs under control in these environments.
CL
Carte L.
11/11/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Unmatched License Management and Cost Savings

I really appreciated how it can automatically apply usage metrics from top manufacturers to our inventory data. This feature is unmatched. I also enjoy managing remote desktop and contact center software licenses with it. USU does more than just count software licenses and installations—it also identifies underutilized licenses, allowing us to collect and reallocate them, which leads to budget savings.

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HQ Location:
Boston, MA

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What is USU?

USU is a leading provider of software and services for IT and knowledge management, specializing in solutions that enhance efficiency and optimize processes. The company offers a range of products designed to support IT service management, software asset management, and analytics. With a focus on delivering innovative technology solutions, USU Solutions helps organizations improve their operational performance and achieve digital transformation. For more information, visit their website at https://www.usu.com.

Details

Year Founded
2000
Ownership
ETR: OSP2
Website
www.usu.com