Unit 21’s rule-building feature offers flexibility for users to create and implement rules that align closely with their specific business operations. It’s a nimble and fairly intuitive tool.

Unit21 has been a solid tool for us, especially when it comes to case management. The way it tracks everything and lets us organize investigations is really helpful. It’s much better than other vendors we’ve tried, where case management is very basic. With Unit21, we can track alerts, investigations, and even queue things up for our team in a way that makes sense. The ability to customize rules and use dynamic models is also something I’ve found useful. I’ve been able to play around with IP data enrichment and set up rules for things like VPNs and bots, which is something we’ve needed. The documentation they provide is clear, and it’s easy to follow along when setting up new features. Overall, it’s a tool that works well for what we need.

case management system, to manage and close cases.