Case and alert management have been great. The audit features also allows us to present prior filings in a clean format relatively quickly. It has reduced errors on our SARs and cut down on time to file for our business.

The bulk admin function has been really useful for clearing alerts quickly. I like that I can clear out false positives efficiently and keep things manageable. It's also helpful to have a clear logic behind why certain alerts are flagged, even if it's because there's no history in the platform yet. That transparency makes it easier to explain things to my boss and stay on top of what's happening. The flexibility to tweak rules after the initial setup is also a big plus.

I love how easy and user-friendly Unit21 is for setting up, making the initial process smooth and stress-free. I appreciate its capability to create custom rules with our own variables, allowing for a tailored approach to transaction monitoring and alert investigations. The shadow mode feature and the ability to file SARs are invaluable, enhancing our monitoring accuracy and compliance efficiency. The organization and documentation features for alerts and cases are incredibly useful, ensuring our processes are well-documented and accessible. Additionally, the reporting and statistical capabilities for alerts and cases allow us to prepare and organize our department effectively in our unique way. The integration with our in-house developed core system and ComplyAdvantage enhances our monitoring and compliance efforts. I truly find the ability to design processes and access reporting in our preferred manner super friendly, making Unit21 a solution I'd choose again. Overall, I'd rate it a 9 out of 10 and highly recommend it.