I like that Ultatel is reliable, easy to use, and keeps all our business communications organized in one place — the call routing, extensions, and voicemail features make managing multiple departments seamless.

Hands down without question the support. Everytime I call for support or just with questions I get someone immediatly (no long automated robots) and they are always helpful. During the onboarding process you have a dedicated account manager you can call or email directly. I remember being told that after 30days we would transition to just the regular support, so I expected some kind of decrease in support effectiveness. While you do speak to someone different everytime, there has been zero drop in the level of care and support. Call quality is excellent, super easy to use, great set of features, really probably the smoothest VOIP service setup I've been a part of. I've already recommended Ultatel to another client and we've started the onboard process there. I will continue to recommend Ultatel to others.

It’s integrated with my regular mobile phone and I can use it on my computer. It’s easy to use and works like a regular UP phone system without the expensive phones.